Debutify Product Reviews & QA

Aug. 7, 2025

Really happy with this app so far. It was super easy to set up and does exactly what I need lets my customers leave reviews and shows them on the site in a clean, professional way.

March 28, 2024

Poor customer service and late response

Sept. 12, 2023

The Ultimate Shopify Theme: Packed with Surprising Features and 5-Star Support – Thanks to Mirza for their Dedication

Sept. 7, 2023

Great app! Been using it since it came out. Had some bugs during my usage but the developers were quick and efficient in fixing everything and we kept improving it all together. Highly recommend this app! Best developers ever.

May 22, 2023

This review app is one of the greatest apps on Shopify. I had 3 different problems with my store and they solved it all! I am so happy to have this app in my store. My only complaint is that it slowed down my store after I added the app, but the difference is minor. This app has boosted my sales by a mile.

March 6, 2023

Great app and outstanding support. I had a couple small issues configuring the product and the team resolved it for me quickly

Feb. 26, 2023

Great customer service & tech support!! Product is also great, but for me the best part is anytime you run into a tech issue, they are quick to resolve it.

Feb. 2, 2023

So far so good... I have just installed this app and it works very good. Had a little problem with the reviews not appearing on all my products. Customer service has been fast and helpful so I give them 5 stars!

Feb. 26, 2024

We feel compelled to share our recent ordeal with Debutify Reviews, which has disappointingly decided to display its logo on our website despite our subscription to the paid Growth plan. This move now forces us to upgrade to the Pro plan just to remove the logo, a tactic we find utterly unacceptable. Our choice of Debutify Reviews was based on its integration within the Debutify ecosystem, where we had already committed to an Enterprise plan. We could have opted for other service providers for our customer reviews management, but chose loyalty to Debutify, thinking it would streamline our operations. Unfortunately, this loyalty comes at a significant cost, both financially and operationally. Our frustration is further compounded by the lack of response to our requests for assistance in aligning our review buttons' color with our brand identity. Despite providing the requested access code over a week ago, no modifications have been made, while the logo was added to our site without our consent or prior notification. This situation goes beyond mere inconvenience; it feels like a breach of trust and a hard sell tactic, pushing us to reconsider our partnership with Debutify. We are now faced with the daunting task of rebuilding a new website and finding a new reviews service provider, a heavy decision but necessary to preserve our brand integrity. By sharing our experience, we hope to inform other businesses and help them make more informed decisions regarding their partnerships. We expect an immediate and ethical resolution to this issue from Debutify.

June 29, 2022

Slow and perfunctory support that doesn't understand user needs at all. The comment part doesn't show up, but the customer support only tells me "you can see it after you import it", my product doesn't have any comments, how can I import it? Make fake reviews? Debutify's style is to keep bombarding you with emails before you use it and keep telling you how good their products are, but after you actually use it, no one cares about you. All replies in official languages, mechanical replies, slow replies! I'm also a Debutify Theme enterprise plan user, so to speak, I spend dozens of dollars a month and don't get the 24*7 live customer support they promise! Debutify's management should review, and the customer support executive should resign! Wasted my energy and money for nothing, a hard lesson!