Debutify Product Reviews & QA

Feb. 26, 2023

Great customer service & tech support!! Product is also great, but for me the best part is anytime you run into a tech issue, they are quick to resolve it.

Feb. 2, 2023

So far so good... I have just installed this app and it works very good. Had a little problem with the reviews not appearing on all my products. Customer service has been fast and helpful so I give them 5 stars!

Feb. 1, 2023

Good by the moment, I am on test period but by the moment the support is being great. I hope continue with them

Jan. 31, 2023

Pratique à intégrer dans debutify même si on regrette le manque de certaines optin de customization qui devraient arriver beintôt

Jan. 29, 2023

Can't recommend the app. Worst Support ever... Don't waste your time and money with debutify. Find an other solution. Trust me, there are way better apps...

Nov. 29, 2022

I am very satisfied with the fast support. Everything will be done immediately. Always my pleasure.

Nov. 28, 2022

Very nice theme, best support experince. I suggest this theme to everyone and buy this theme as it will increase your revenue.

Nov. 15, 2022

I'm loving Debutify theme, it makes everything looks easy. it is a great theme for small and large businesses as well, with it's great embedded features, you'll be able to start your store in a matter of minutes. And now their rating app is so excellent, you can upload and manage your reviews in a very user friendly way, and the support team is always there for you to answer any questions you have. whenever I have a question or need to make an update I contact their tech support and we have a call and they help, explain, answer every single question I have. I think Debutify will be always my choice now.

Feb. 26, 2024

We feel compelled to share our recent ordeal with Debutify Reviews, which has disappointingly decided to display its logo on our website despite our subscription to the paid Growth plan. This move now forces us to upgrade to the Pro plan just to remove the logo, a tactic we find utterly unacceptable. Our choice of Debutify Reviews was based on its integration within the Debutify ecosystem, where we had already committed to an Enterprise plan. We could have opted for other service providers for our customer reviews management, but chose loyalty to Debutify, thinking it would streamline our operations. Unfortunately, this loyalty comes at a significant cost, both financially and operationally. Our frustration is further compounded by the lack of response to our requests for assistance in aligning our review buttons' color with our brand identity. Despite providing the requested access code over a week ago, no modifications have been made, while the logo was added to our site without our consent or prior notification. This situation goes beyond mere inconvenience; it feels like a breach of trust and a hard sell tactic, pushing us to reconsider our partnership with Debutify. We are now faced with the daunting task of rebuilding a new website and finding a new reviews service provider, a heavy decision but necessary to preserve our brand integrity. By sharing our experience, we hope to inform other businesses and help them make more informed decisions regarding their partnerships. We expect an immediate and ethical resolution to this issue from Debutify.

Oct. 14, 2022

This app is great - intuitive, easy to use, and customizable. I ran into two issues, one of which support was able to help me out with immediately. The other had to be escalated to their dev team (an issue that wasn't their fault) and I heard back about a day later. Not only had the issue been fixed, but they took care of doing the import work for me so all I had to do was review. I'll be continuing to use the app and want to send a huge thanks and kudos to their customer support lead for being so wonderful to work with!

Aug. 22, 2022

I loved this app and the customer service is just outstanding, thank you for your immediate responsiveness. I recommend the app.

June 29, 2022

Slow and perfunctory support that doesn't understand user needs at all. The comment part doesn't show up, but the customer support only tells me "you can see it after you import it", my product doesn't have any comments, how can I import it? Make fake reviews? Debutify's style is to keep bombarding you with emails before you use it and keep telling you how good their products are, but after you actually use it, no one cares about you. All replies in official languages, mechanical replies, slow replies! I'm also a Debutify Theme enterprise plan user, so to speak, I spend dozens of dollars a month and don't get the 24*7 live customer support they promise! Debutify's management should review, and the customer support executive should resign! Wasted my energy and money for nothing, a hard lesson!

May 4, 2022

Great support, quick responses. They imported the Judge.Me reviews which I used earlier so I did not lose any review of my customers, which is great! The app looks amazing, has a beatiful design. Just started working with it and very satisfied till now :)