DC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
feedback
209
chart
#3,414
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
16%
-
Less than a year
60%
-
More than a year
21%
Reviews Summary
The reviews for the DelightChat Shopify App are overwhelmingly positive, with users praising the app for its ease of use, helpful customer support, and effectiveness in managing customer communication across various channels like WhatsApp, Instagram, and email. Users appreciate the platform's ability to streamline operations, improve customer engagement, and provide a centralized solution for communication. The support team is highlighted for being responsive, supportive, and proactive in addressing any issues or queries. However, there are a few negative reviews that mention concerns about pricing, lack of innovation, and challenges with setup for certain features like Facebook and Instagram integration.
Highlights
Review RSS Feed
All reviews
March 23, 2026
good experience
Thank you for sharing this! 😊 Really glad you’ve had a good experience so far. We’re here to support you anytime. – Dharmapriya from DelightChat Support Team
March 23, 2026
very helpful and nice happy to be working with them! :)
Thank you! 😊 We’re really glad you’re enjoying working with us. Looking forward to supporting your growth. – Nithya from DelightChat Support Team
March 17, 2026
Thank you so much for the 5-star rating! 💛 We truly appreciate your support and look forward to continuing to work together. – Nithya from DelightChat Support Team
March 13, 2026
Not happy with service
Hi Riddhi, We’re really sorry for your experience, and we sincerely apologize for the disruption this caused to your business. We understand how critical this was for your day-to-day operations, and we regret that we fell short here. The issue has since been resolved, and your WhatsApp setup is now working as expected. We’ve also taken this as a learning to improve how we handle such situations internally, especially around response time and communication. We truly appreciate your patience through this. – Baz from DelightChat Support Team
March 3, 2026
Thank you so much for the 5-star rating! 🙌 We really appreciate your support and are here whenever you need us. – Balaji from DelightChat Support Team
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