DC: WhatsApp Marketing + API
DelightChat WhatsApp Marketing + AI Customer Support Inbox
Rating
4.9
feedback
195
chart
#3,437
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
15%
-
Less than a year
61%
-
More than a year
21%
Reviews Summary
DelightChat is highly praised for its ease of use, efficient customer support, and seamless integration with various communication channels like WhatsApp, Instagram, and email. Users appreciate the quick responses from the support team and the platform's ability to streamline customer conversations. The app is commended for its reliability, user-friendly interface, and helpful features for managing customer queries and marketing campaigns. However, some users have mentioned minor issues with technical aspects like mobile app notifications and automation features. Overall, DelightChat is recommended for businesses seeking to enhance customer communication and streamline operations across different channels.
Highlights
Review RSS Feed
All reviews
Jan. 1, 2026
DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.
Thank you so much for the kind words! 🙌 We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations. It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead! - Dharmapriya from DelightChat Support Team
Dec. 29, 2025
We’ve had a great experience using DelightChat. The platform is very easy to use and helps us manage customer conversations smoothly across different channels. What really stands out is their customer support-absolutely top-notch, quick to respond, and extremely supportive whenever we need help. The team genuinely cares about solving issues and guiding us properly. Overall, DelightChat is a reliable, efficient, and well-built product. Highly recommended for any business looking to improve customer communication
Really appreciate the lovely feedback! 💬 We’re so glad to hear that our omnichannel platform and support team are making a real difference for you. It's always our goal to be a reliable and responsive partner to your business. Thank you for the trust and recommendation! 💛 - Nithya from DelightChat Support Team
Dec. 27, 2025
Been using it for over 8 months now for Advi Blouses, and it’s honestly been a smooth experience. The team is extremely supportive, and the platform is easy to use even if you don’t come from a technical background. Nitya and Balaji have been a huge help, always quick to respond and genuinely patient with every query. It’s reassuring to know there’s a real team backing you when you need support.
Thank you so much for this heartfelt review! We’re beyond happy to hear that DelightChat has made your journey smoother, especially without a technical background. Always here when you need us. – Nithya from DelightChat Support Team
Dec. 19, 2025
Thanks so much for the 5 stars! 🌟 We’re thrilled to have you on board and can’t wait to help Vibe Appeal scale effortlessly through WhatsApp and beyond. – Balaji from DelightChat Support Team
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