Rating

4.9

feedback

147

Reviews

chart

#2,874

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    59%
  • More than a year
    31%

Reviews Summary

DelightChat is highly praised by users for its user-friendly interface, efficient customer support, and comprehensive features for managing communication channels like WhatsApp and social media. Users appreciate the app's ability to streamline customer interactions, provide marketing solutions, and offer prompt assistance from the support team. The platform's ease of use, automation tools, and integration with Shopify are highlighted as key strengths. However, some users mention that the app configuration and interface can be challenging initially. Overall, DelightChat is recommended for businesses seeking a reliable communication solution with excellent support and marketing capabilities.

Highlights

User-friendly interface and ease of use
Efficient customer support
Comprehensive features for managing communication channels
Challenges with app configuration and interface
Integration with Shopify

Rating Breakdown

  • 5
    88% (130 ratings)
  • 4
    10% (14 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Dec. 7, 2024

We are connected with delightchat from last several months and i think it's much more comfortable and easy to way make a connection with your clients

Using app

--

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 29, 2024

DelightChat has been an indispensable tool for managing our communication channels for the past couple of years. Its user-friendly interface and marketing features have made handling customer interactions a breeze. From streamlining inquiries across platforms to ensuring every message is addressed promptly, the app has consistently delivered exceptional performance. Apart from that, they have an outstanding team. Their promptness in resolving any queries or concerns is remarkable, ensuring uninterrupted service and peace of mind for businesses like ours. If you're looking for a reliable communication solution that pairs ever-changing digital marketing niche with stellar support, DelightChat is the perfect choice!

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Nov. 26, 2024

Delight Chat offers all the whatsapp related functionalities we need- customer service, marketing, automations etc. We've been using it for over a year now, and are very happy with the product and specially their service - which is lightning fast!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

Love it

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2024

One of the best, simple & trustworthy app for your customer queries & whatsapp marketing. No fuss, simple & easy to use tools for your team. Their support team is very responsive & solves your doubts quickly. Go for it.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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