DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
142
chart
#2,870
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
9%
-
Less than a year
59%
-
More than a year
30%
Reviews Summary
Delight Chat is highly praised by users for its excellent customer support, user-friendly interface, and wide range of features. Users appreciate the seamless integration of various communication channels like emails, WhatsApp, and social media, making it easy to manage customer interactions. The support team is highlighted for being responsive, helpful, and efficient in resolving queries. However, some users mention that a few updates could further enhance the software's performance. Overall, Delight Chat is recommended for its all-in-one communication solution, competitive pricing, and outstanding support service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 15, 2024
DelightChat is very effective customer support app, and it combine all channels at one place. The Support are very helpful, and very fast. Just the app configuration and interface is a bit difficult, but it’s just one time to go and everything then goes smooth and easy. Highly recommend.
Nov. 13, 2024
I have been using DelightChat for WhatsApp marketing for a couple of months now and am happy with the experience. The interface is user-friendly and intuitive, making it easy to navigate even without prior training. The onboarding process was smooth, with excellent support from the DelightChat team, who were always just a message away to assist me. DelightChat is super easy to use and reasonably priced, making it a great addition to my WhatsApp marketing toolkit!
Nov. 12, 2024
We recently began using Delight Chat, and our experience has been exceptional. The platform offers a comprehensive suite of features that we've already started integrating into our operations. From streamlining customer interactions to managing inquiries efficiently, the app’s capabilities have added significant value to our workflow. Additionally, the support team is incredibly responsive and consistently goes above and beyond to assist us whenever needed. We’re confident that Delight Chat will play a key role in enhancing our customer experience and driving overall business growth.
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