DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
159
chart
#2,792
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
0%
-
Less than a month
9%
-
Less than a year
61%
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More than a year
29%
Reviews Summary
DelightChat is highly praised for its effectiveness in WhatsApp marketing and customer support. Users appreciate the user-friendly interface, seamless integration with various communication channels, and the exceptional support team that is responsive and helpful. The app is commended for covering all WhatsApp requirements, providing automation tools, and streamlining customer interactions. However, some users mention occasional delays in response times and suggest improvements in integrating artificial intelligence for enhanced automation processes. Overall, DelightChat is recommended for businesses looking for a reliable and feature-rich communication solution with excellent customer service and competitive pricing.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 26, 2025
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Feb. 17, 2025
Feb. 6, 2025
I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.
Jan. 30, 2025
The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.
Jan. 25, 2025
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
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