DC: WhatsApp Marketing + API
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
111
chart
#2,597
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
55%
-
More than a year
32%
Reviews Summary
DelightChat is highly praised for its usefulness in managing customer interactions, WhatsApp marketing, and social media management. Users appreciate the evolution of the app with new features and the proactive support team that resolves issues promptly. The app is commended for its seamless integration of various communication platforms, powerful automation, and valuable analytics. However, some users have mentioned minor issues like notifications not always working as intended and a learning curve for understanding all features.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 13, 2024
seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.
June 13, 2024
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
June 11, 2024
Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up
June 11, 2024
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA, Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Thejus
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