DC: Marketing on WhatsApp API
DelightChat WhatsApp Marketing + AI Customer Support Inbox
Rating
4.9
feedback
185
chart
#3,535
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
14%
-
Less than a year
63%
-
More than a year
21%
Reviews Summary
The reviews for the DelightChat app are overwhelmingly positive, with users praising the exceptional customer support provided by the team. Many users highlight the quick responses, helpful guidance, and genuine care shown by the support agents. The app itself is described as user-friendly, seamless, and effective for managing various communication channels like WhatsApp, Instagram, and email. Users appreciate the ease of integration with Shopify and the ability to streamline operations and improve customer experience. However, there are a few mentions of technical challenges, such as difficulties in setting up certain features like Facebook and Instagram integration.
Highlights
Review RSS Feed
All reviews
Nov. 20, 2025
Amazing customer support! The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.
Hi Team Eklipz, Thank you for the amazing feedback! We’re so glad our support team could step in and resolve things quickly for you. Fast, reliable service is exactly what we strive for and it’s wonderful to hear it’s made a difference! – Nithya from DelightChat Support Team
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