Rating

4.9

feedback

161

Reviews

chart

#3,049

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    0%
  • Less than a month
    9%
  • Less than a year
    61%
  • More than a year
    29%

Reviews Summary

DelightChat is highly praised for its exceptional customer support, user-friendly interface, and comprehensive features for WhatsApp marketing and customer support. Users appreciate the prompt responses from the support team and the ease of managing multiple communication channels in one place. The app is described as a valuable tool for businesses looking to streamline interactions with customers and enhance their marketing efforts. However, some users mention occasional delays in response times and suggest improvements in integrating artificial intelligence for automation processes.

Highlights

Exceptional customer support and prompt responses
User-friendly interface and comprehensive features
Value for businesses in streamlining interactions and marketing efforts
Occasional delays in response times
Suggestions for integrating artificial intelligence for automation processes

Rating Breakdown

  • 5
    89% (144 ratings)
  • 4
    9% (14 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 16, 2025

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

Good quality stable app, rarely you will support.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2025

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2025

I was confused on what kind of WhatsApp marketing tool to use. I came across Delightchat at that moment of confusion. I noticed it had cool reviews. So I decided to check it out. Downloaded and started using and I can certainly say it is a tool that any business owner who wants to win their WhatsApp and customer support game must have. They also have a very functional support team monitoring and ensuring you have a seamless experience in your daily usage of the app.

Using app

About 1 month

Total reviews

1

Average rating

5.0

All reviews

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