DC: WhatsApp Marketing + API
AI Chatbot for IG/FB/Email, WhatsApp Automation, Cart Recovery
Rating
4.8
feedback
202
chart
#3,140
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
15%
-
Less than a year
59%
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More than a year
21%
Reviews Summary
DelightChat has received overwhelmingly positive reviews from users, highlighting its ease of use, excellent customer support, and effectiveness in managing customer communication across multiple channels. Users appreciate the platform's clean interface, automation features, and the responsiveness of the support team. However, there are some concerns raised about pricing, lack of innovation compared to competitors, and issues with billing transparency during the exit phase. Overall, DelightChat is recommended for businesses looking to streamline customer communication and improve efficiency, especially with WhatsApp marketing and support.
Highlights
Review RSS Feed
All reviews
Jan. 19, 2026
Jan. 6, 2026
I have a great experience with delight nd gupshup.ai
Thank you so much for your kind words! 💛 We’re thrilled to hear you’ve had a great experience with DelightChat. It’s been a pleasure supporting your brand, and we’re here anytime you need us. - Nithya from DelightChat Support Team
Jan. 1, 2026
DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.
Thank you so much for the kind words! 🙌 We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations. It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead! - Dharmapriya from DelightChat Support Team
Dec. 29, 2025
We’ve had a great experience using DelightChat. The platform is very easy to use and helps us manage customer conversations smoothly across different channels. What really stands out is their customer support-absolutely top-notch, quick to respond, and extremely supportive whenever we need help. The team genuinely cares about solving issues and guiding us properly. Overall, DelightChat is a reliable, efficient, and well-built product. Highly recommended for any business looking to improve customer communication
Really appreciate the lovely feedback! 💬 We’re so glad to hear that our omnichannel platform and support team are making a real difference for you. It's always our goal to be a reliable and responsive partner to your business. Thank you for the trust and recommendation! 💛 - Nithya from DelightChat Support Team
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