All reviews

Rating Breakdown

  • 5
    88% (180 ratings)
  • 4
    8% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 92% (184)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 9, 2026

one of the best apps i have tried for my whatsapp automation and it also has lot of pluggins included. overall oits a great tool for shopify

Store

Shas

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2026

Still testing it. But so far it's one of the better communication hubs I have worked with. Makes it easier to have all our customer messages in one place.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Perfect agent , he was super helpful and fast

Store

THUNA

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I have a great experience with delight nd gupshup.ai

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 💛 We’re thrilled to hear you’ve had a great experience with DelightChat. It’s been a pleasure supporting your brand, and we’re here anytime you need us. - Nithya from DelightChat Support Team

5 / 5 Share

Jan. 1, 2026

DelightChat has been a great experience so far. The platform is clean, easy to use, and makes WhatsApp and customer support management much more organized. The team is responsive, onboarding is smooth, and automation features save a lot of time. Highly recommended for D2C brands looking to improve customer communication and retention.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind words! 🙌 We’re thrilled to hear that DelightChat has helped simplify your support operations and save you time through WhatsApp marekting and transactional automations. It’s been a pleasure supporting your team. Here’s to even better communication and growth ahead! - Dharmapriya from DelightChat Support Team

5 / 5 Share

Dec. 29, 2025

We’ve had a great experience using DelightChat. The platform is very easy to use and helps us manage customer conversations smoothly across different channels. What really stands out is their customer support-absolutely top-notch, quick to respond, and extremely supportive whenever we need help. The team genuinely cares about solving issues and guiding us properly. Overall, DelightChat is a reliable, efficient, and well-built product. Highly recommended for any business looking to improve customer communication

Using app

13 days

Total reviews

4

Average rating

5.0

Developer Reply

Really appreciate the lovely feedback! 💬 We’re so glad to hear that our omnichannel platform and support team are making a real difference for you. It's always our goal to be a reliable and responsive partner to your business. Thank you for the trust and recommendation! 💛 - Nithya from DelightChat Support Team

5 / 5 Share

Dec. 27, 2025

Been using it for over 8 months now for Advi Blouses, and it’s honestly been a smooth experience. The team is extremely supportive, and the platform is easy to use even if you don’t come from a technical background. Nitya and Balaji have been a huge help, always quick to respond and genuinely patient with every query. It’s reassuring to know there’s a real team backing you when you need support.

Using app

9 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for this heartfelt review! We’re beyond happy to hear that DelightChat has made your journey smoother, especially without a technical background. Always here when you need us. – Nithya from DelightChat Support Team

5 / 5 Share

Dec. 19, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! 🌟 We’re thrilled to have you on board and can’t wait to help Vibe Appeal scale effortlessly through WhatsApp and beyond. – Balaji from DelightChat Support Team

5 / 5 Share

Dec. 16, 2025

Great app and Good customer Support team

Using app

About 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words, Paul and Mike! We’re glad to know you’re finding value in both the app and our support team. Always here if you need us. – Dharmapriya from DelightChat Support Team

5 / 5 Share

Dec. 12, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star rating, Kalyani Threads! We’re thrilled to have you on board. Looking forward to supporting your growth on WhatsApp. - Nithya from DelightChat Support Team

5 / 5 Share

Dec. 12, 2025

WE have integrated the app and setting up the whatsapi . Team is helpful and curtious and walked through the details and being very patient, so far the services are good .

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for the kind words, AdornbyIris! So glad to hear the team was helpful and patient during your setup. We’re always here to support you! - Dharmapriya from DelightChat Support Team

5 / 5 Share

Dec. 7, 2025

Delight Chat is an excellent platform with a very supportive and professional team. Their support team is sincere, responsive, and always helpful. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words! We're so glad to hear that DelightChat has been a helpful tool for your business. If there's ever anything more we can assist with, our team is just a message away. - Nithya from DelightChat Support Team

5 / 5 Share

Nov. 20, 2025

Amazing customer support! The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.

Store

EKLIPZ

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Team Eklipz, Thank you for the amazing feedback! We’re so glad our support team could step in and resolve things quickly for you. Fast, reliable service is exactly what we strive for and it’s wonderful to hear it’s made a difference! – Nithya from DelightChat Support Team

5 / 5 Share

Nov. 13, 2025

Using app

10 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for sharing your feedback!

5 / 5 Share

Nov. 6, 2025

Using app

21 days

Total reviews

5

Average rating

5.0

Developer Reply

Thank you!

5 / 5 Share

Nov. 6, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to rate us!

5 / 5 Share

Oct. 30, 2025

I’m very satisfied with the support from the DelightChat team. They’re always quick to respond, extremely helpful, and genuinely care about solving my queries. Their guidance has really helped me understand and make better use of the platform. Excellent service overall — highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Team maxxspeed, Thank you for the amazing feedback! We’re so happy to hear that our team has been helpful and responsive. It’s great to know we’ve made a positive impact on your experience with our WhatsApp marketing dashboard. We’re always here if you need us! – Balaji from DelightChat Support Team

5 / 5 Share

Oct. 23, 2025

Title: Smooth Setup & Excellent Support Review: We’ve been using this app for our Linen Culture store, and it’s been a great experience so far! The setup was simple, and the support team is quick and very helpful whenever we need assistance. The app works smoothly with Shopify — perfect for managing our orders, customer chats, and automations. Highly recommended for anyone looking to streamline their store operations and improve customer experience. — Linen Culture (www.linenculture.in)

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Team Linen Culture, Thank you for such a thoughtful and detailed review! We’re thrilled to know DelightChat is helping your team streamline communication, orders, and automations and that the setup was smooth. It’s a pleasure supporting your journey, and we’re here whenever you need us. – Dharmapriya from DelightChat Support Team

5 / 5 Share

Oct. 15, 2025

Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Team Mister Miller, Thank you so much for the kind words! We’re so happy to hear Dharmapriya was able to guide you smoothly through setup. We'll definitely pass your appreciation along to her - feedback like this means the world to us! – Nithya from DelightChat Support Team

5 / 5 Share

Oct. 14, 2025

everything is amazing, prices are very resunable compared to what you are getting, and one of the best customer support experiences I have ever had

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Team بساطة, Thank you for such a glowing review! We’re thrilled to know you’ve had an amazing experience with both our pricing and customer support. It’s been a pleasure having you with us for nearly two years - we truly appreciate your continued trust! – Dharmapriya from DelightChat Support Team