DC WhatsApp Marketing+Helpdesk
DelightChat WhatsApp Marketing + Customer Support Software
Rating
4.9
feedback
127
chart
#3,204
All reviews
Rating Breakdown
Sept. 26, 2024
La mejor aplicación en términos de precio/beneficio, y probé varias antes. Fácil de instalar, ágil, sencilla y con excelente disponibilidad. El equipo de soporte es amable, atento y te ayuda a conseguir el máximo valor de la plataforma. La integración con shopify es excelente, y las APIs de Delight permiten conversar con flow, lo que es increíble, no tiene limites.
Aug. 24, 2024
Great app, we have been using dialogue for about a year now and it really helped us streamline our support channels. Also, whatsapp marketing has a really good ROI.
Aug. 22, 2024
Have been using DC for sometimes now, very easy to use platform. Great customer support and very competative pricing. Would recommend DC over other platform.
Aug. 22, 2024
DelightChat's Business API is outstanding! It offers seamless integration, robust features, and exceptional support. The ease of setup and efficiency it brings to customer interactions is impressive. For top-tier performance and reliability, DelightChat’s API is unbeatable!
Aug. 15, 2024
Been using this app for almost a year now. What I love the most about this app is that it not just serves the purpose but also the backend team provides an amazing customer service. You can always reach out to them with your queries and they will revert with a solution in no time.
Aug. 14, 2024
We've been using Delightchat for about two years now, for all our communications starting with customer service and we needed a super efficient manager and this one has proven to be up to the task in terms of functionality and prompt response from the team in case of difficulties (Priya and Balaji in our case and thanks!)
Aug. 12, 2024
The platform is user-friendly, allowing us to efficiently manage customer interactions and streamline communications.
Aug. 10, 2024
It's been a month of using the platform. I'm a noob when it comes to tech. Their support team has been prompt, patient, and exceptional. I was in two minds before signing up but now it seems unlikely that I'll ever think of shifting.
Aug. 9, 2024
This app is easy to use and their team makes whatsapp group where they solve all your doubts. Thankyou
July 27, 2024
Broadcasts and Automations to Mexican numbers had a bug due to some Meta issues but customer services from DelightChat help was superb and fixed the issue in less than 2 weeks. I want to thank Priya for her help. I believe the app is very useful with great features, and even though it seems they are still developing new features and some of them may need to be updated/fixed they have a great customer service via whatsapp group and will help you with any issue you may come across.
July 12, 2024
We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.
July 15, 2024
Delightchat exceeded expectations! The team was incredibly quick and helpful, providing outstanding support. The API platform is super easy to work with, making integration a breeze. Don't think twice, much recommended.
July 5, 2024
Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.
June 13, 2024
seamlessly helps us do customer care and customer whatsapp outbound on one platform. i am a satisfied customer.
June 13, 2024
We have been using DelightChat for over 2 years now, features are powerful, with automation rules and campaign analytics. One stop solution for all your communication needs. Also excellent and quick support from delightchat support team on whatsapp group.
June 11, 2024
Been using DelightChat for quite sometime. I think what really shines out is the RESPONSE Speed of the team. Believe it or not, changes and help from the customer service is like really really fast. You have question? Bang! Answered in 10min. So far so good. Keep it up
June 11, 2024
Amazing app, helped our team a lot, and the support team is corporative and guided us through many processes.
Hi Team MITCHA, Thank you for your amazing review! We’re thrilled to hear that our app has been of great assistance to your team. It’s wonderful to know that our support team has been cooperative and able to guide you through various processes. If you have any more questions or need further assistance, please feel free to reach out. Best regards, Thejus
June 10, 2024
Hi Team Somersault.life, Thank you for your wonderful review! Please feel free to reach out to us if you have any questions or need further assistance. Best regards, Thejus