DC: WhatsApp Marketing + API
All reviews
Review RSS feed
At ZERO Makeup, DelightChat has proven to be a valuable tool for streamlining our WhatsApp and social media message automation. It serves as an effective one-window solution to manage conversations across multiple stores, improving team efficiency and response times. The platform’s integration with Shopify and automation workflows has enhanced our customer engagement, especially within our community channels. However, we recommend more detailed customization and reporting features to better support growing D2C brands. Overall, a solid solution for centralizing support and scaling communication.
Hi Team ZERO Makeup, Thank you for such a thoughtful review! We’re delighted to know that DelightChat has helped your team improve efficiency and customer engagement across multiple stores. It’s always a pleasure to support forward-thinking teams like yours! – Nithya from DelightChat Support Team
Been using this app for a few years now - works really well and the support is also prompt! Would recommend!
Hi Team Floral Art, We truly appreciate your continued trust in us over the years. It’s wonderful to hear that DelightChat continues to meet your needs and that our support has been prompt. Thank you for recommending us! – Dharmapriya from DelightChat Support Team
Easy navigation , Excellent Service Support, Very useful and Time saving Helpdesk Tool.
Hi Team Romsons, Thank you so much for the wonderful feedback! We’re thrilled to hear that you find DelightChat useful and time-saving. It's great to know our service and interface are helping streamline your support. – Balaji from DelightChat Support Team
Useful support team. Easy interface. No issues so far.
Hi Team Modern Quests, Thank you for the kind words! We’re so happy to hear that you’ve had a smooth experience. Our goal is to make support effortless, and we’re here anytime you need us! – Nithya from DelightChat Support Team
Excellent customer support.
Hi Team Giftcarnation, Thank you for the lovely review! We're delighted that our support has made a difference. We're always here if you need anything at all. – Dharmapriya from DelightChat Support Team
I find this app amazing to fulfil my what's app related requirement and also to track Facebook, instagram and email at one place. Support is superb.
Hi Team Jenni and Janki, Thank you so much! We’re thrilled that DelightChat is helping you manage all your channels in one place. It means the world to us that you’re loving the support too. We’re here for you whenever you need! – Balaji from DelightChat Support Team
Hi Team DOG D Originals, Thanks a ton for the 5 stars! If you ever need help or have feedback to share, we’re just a message away. – Nithya from DelightChat Support Team
We just started using this application and it's really good. The setup was also very smooth, special thanks to Nithya from the team. Can trust them 100%. Go for it.
Hi Team Nilam India, Thank you so much for your wonderful review! We’re thrilled to hear that you had a smooth setup experience and that Nithya was able to assist you effectively. Your trust means a lot to us, and we’re always here to help you in any way we can. If you ever need further assistance, please don’t hesitate to reach out. - Baz from DelightChat Support Team
Hi Team Mima Kids, Thank you for your rating. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
Good quality stable app, rarely you will support.
Hi Team HealthFab, Thank you for your feedback! We’re glad to hear that you've found our app to be of good quality and stable. Our team is always here whenever you need support, and we’re constantly working to ensure you continue having a smooth experience. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
Thank you for your amazing support and service, Prathamesh. Kudos to the entire team. Wish the entire delightchat team the very best in their future endeavors
Thank you so much for your kind words! We're thrilled to hear that Prathamesh and the entire team were able to support you effectively. Your appreciation means the world to us, and we’re here whenever you need us. Wishing you continued success in your journey! - Baz from DelightChat Support Team
Thank you for choosing DelightChat! We're here to make your communication and support experience seamless. If you ever need any assistance or have any questions, please don't hesitate to reach out. We’re always happy to help!
The help desk and team are very accommodating, although there is occasionally a delay in response times. It appears that there is a preference for resolving issues promptly once a ticket is assigned; however, I have higher expectations regarding the integration of artificial intelligence, as they are positioned to enhance automation processes.
Hi Team Mistree Sweets, Thank you for your valuable feedback! We’re glad you find our team accommodating. We’re constantly working on improving our response times and exploring advanced AI features for better automation. Your insights help us get better. Let us know if there's anything else we can assist you with. - Baz from DelightChat Support Team
The app is fantastic, and the customer support is exceptional! Always accessible and eager to accommodate every request. Our POC Dharmapriya is always available to assist and help us.
Hi Team Bow & Square, Thank you so much for your wonderful review! We're delighted to hear that our support team, especially Dharmapriya, has been able to assist you effectively. Your satisfaction is our top priority. Please feel free to reach out if you need any further help. - Baz from DelightChat Support Team
They are very cooperative and quick in their response which is the most important thing you want from an app.
Hi Team Name Strings, Thank you for your kind feedback! We're glad to hear that you've had a positive experience with our team's responsiveness and cooperation. Providing timely support is a top priority for us, and we're happy to know it's making a difference for you. We're here whenever you need us! Regards, Thejus
Nithya was extremely helpful and patient. She helped me setup API automation on a step-by-step basis and took time to do her research and get back to me wherever we were stuck. Will definitely ask her for support if required in the future.
Hi Team Mora Taara, Thank you so much for your kind words! We're delighted to hear that Nithya was able to support you effectively with setting up API automations. Her dedication and patience truly reflect our commitment to helping our users succeed. We will pass along your appreciation to her. Don’t hesitate to reach out—she and our team are always here to help! Regards, Thejus
for me feels good and all inboxes at once to chat and get good business
Hi Team PINK AND BLUE COSMETICS, Thank you for your feedback! We're glad to hear that having all your inboxes in one place has made things easier and helped you manage your business more effectively. We're here to support you as you grow—thank you for choosing DelightChat! Regards, Thejus
The App covers all my WhatsApp requirements, the control panel is simplified and the customer service makes it even easier to reach the provided features.
Hi Team ReStyle, Thank you for your valuable feedback! We're thrilled to hear that DelightChat meets all your WhatsApp needs and that you find the control panel easy to use. It's also wonderful to know our customer service team has helped make your experience even smoother. We're committed to providing both powerful features and excellent support—thank you for being with us! Regards, Thejus
Great support team with prompt responses in solving issues.
Hi Team CozyFab, Thank you for your kind words! We're glad to hear that you've had a positive experience with our support team. Providing prompt and effective assistance is a top priority for us, and it’s great to know we’re meeting your expectations. We're always here to help! Regards, Thejus
We recently onboarded with DelightChat and have had a positive experience. Their support team is highly responsive and provided swift assistance during the integration process. Whenever an issue arose, they addressed it promptly. We required a platform that could integrate various customer service channels such as WhatsApp, email, and social media inboxes, and DelightChat offers all the essential features we need for our business. Highly recommended!
Hi Team Athletix.ae, Thank you for your kind words and for choosing DelightChat! We’re delighted to hear that your onboarding experience has been smooth and that our support team was able to assist you promptly during the integration. It's great to know that our platform meets your multi-channel support needs across WhatsApp, email, and social media. We truly appreciate your recommendation and look forward to continuing to support your Business! Regards, Thejus
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.