DC: WhatsApp Marketing + API

Excellent App ,perfect for drop shipping and excellent team which helps in solving all your implementation questions

I really really love the App. It has everything I was looking for and more. The platform is clean, organized and easy to use. The support team is very helpful, they created a WhatsApp Group after our demo and are always there to help us right away. I highly recommend this app!

This App is just amazing, support is awesome - they even added a feature to the app upon request. Preetam and his team are doing a great job. Imho there is no better helpdesk-ticket system for shopify, definitely best value for price and didn't even tried the whatsapp feature.

Excellent service. Everything went very fast and very well. Very professional and the app is really useful in all ways. I would recommend it to anyone.

The turnaround time on bugs/feature requests and founder's direct involvement make them deserving of a 5 star. We were experimenting for a week before finally switching over from Zendesk to DelightChat completely.

I have been looking for this for more than a year, I have tried almost every other solution in the market, this guys have everything covered and the best customer service ever, support team really got everything covered in a blink of an eye.

Das beste Tool, was wir für den Kundensupport gefunden haben!! Keine unnötigen Features oder überladene Oberflächen, sondern auf das nötigste Beschränkt und sehr durchdachtes System. Der Kundensupport ist der Beste, den ich jemals gesehen habe. Jederzeit erreichbar und sehr hilfsbereit! Unschlagbar!

Absolutely love DelightChat for customer service. The integration was seamless and simple, and the UI is easy to use. I also like that they have autoresponders which helps offset the labor of sending the same email over and over. Pricing is great for all the features you receive. Their support staff is incredibly responsive and very receptive to my suggestions. There are some features I would love to see - search functionality, multi-select for closing and tagging, exporting of emails, and ability to send custom mass emails.

Excellent platform if you are looking to have all your customer communications in one place - works great with whatsapp, FB, instagram DM, emails etc., Set up and integration is so simple and support team is very helpful.

Perhaps the best onboarding I have experienced so far, this is one product that is truly built customer first. App is so far working well for our needs.

Baz from Delight Chat used this to help me with questions I asked and resolved them through chat on Delight Chat Support Chat.

We started using DelightChat earlier this year and as the main user in the company, I can say it has helped streamline my job in customer delight. The app features some nifty tools and the merchant support is always on point. It's good having a one stop solution to all our outreach needs.

We loved it helped us a lot. We can reply to all your customers in one place, respond to the customer's comments too and the best thing which is magnificent is the automation rules that auto-response to your customers depending on their order status.

Amazing app! Lets me control all my comunications in 1 PLACE! PLus its safes time with automated responses that save on agents and speeds up the answer time for clients.

One of the best customer support apps I have ever found. They are upgrading their system frequently and their team is quick in response. Would definitely recommend this app to any business who is looking for helpdesk solution

This app is fantastic and the team is very committed to ensuring every store owner has a pleasurable experience. I am talking about requesting a feature at 9am this morning (Which most apps/companies say we will add it to our list and never do it) Not DelightChat! They had this feature implemented on the same day. Really awesome and the app itself is just great.

Our small team has been using Delightchat for about 4 months now. We absolutely love it! We've LOVED the ability to communicate in app about particular emails, issues our customers are having, etc. The quick replies are a life saver. It's a one-stop shop for us. We also love the bubble on the screen and the ability to input FAQ there for customers to utilize. The support is great too :)

Love this app, it helps my business so much! It is easy to use, the developers take on board any feedback and action it quickly. It stream lines our processes which is great.

We use delight chat for our customer support. The whatsapp chat on the website is very smooth and helps us connect with our customers effectively. We even use DelightChat for our social media replies. I love the team tagging feature that they have, it allows us to tag the chat to the right person without inconvenience to the customer. Would highly recommend this app.

I've been using this for three months and it is excellent to manage customer emails. It keeps all correspondence together, integrates seamlessly with gmail, Shopify, facebook. A great user-defined tag management environment that is also colour coded, clear intuitive screen, customer Shopify data shown and fully accessible right there on the screen. Very handy and definitely increases my customer service.