Zapiet ‑ Rates by Distance
Local delivery rates based on distance radius from your stores
Rating
4.8
feedback
79
chart
#1,234
All reviews
Review RSS Feed
Jan. 2, 2026
Amazing service by Srivastav! As always Rates by Distance is prompt, patient, and skilled in resolving any issues (the Issue was on our end, not the app). Thank you again!
Thank you so much for the wonderful review! I really appreciate your kind words and I’m glad I could help get everything sorted, even when the issue was on your end. It’s always a pleasure supporting you, and I’m happy to hear Rates by Distance continues to work well for you. If you ever need anything again, I’m always here to help. Srivastav
Dec. 30, 2025
As always, Rates by Distance is prompt, patient, and thorough in resolving any issues that may come up. I had Srivastav as tech support and couldn't be more pleased with his expertise and delivery! Thanks again!
Thank you so much for the wonderful review! I’m really glad to hear that your experience with Rates by Distance continues to be smooth and reliable, and I truly appreciate your kind words about the support provided. It was a pleasure helping you, and I’m happy we could resolve everything together. If you ever need anything at all, I’m always here and happy to assist. Thanks again for your continued trust and support! Srivastav
Dec. 15, 2025
Great functionality and amazing support by Betty!
Using app
Over 4 years
Total reviews
2
Average rating
5.0
Hi Steven! Thank you for taking the time to share your review! I’m glad I could assist you with the app today. Please don’t hesitate to reach out if you need any further help. Best regards Betty
Dec. 10, 2025
Jeanette has been a huge help throughout the Zapiet configuration process - don't know where we would be without her help!
Thank you so much for this review! I’m truly happy to hear that your store is now running smoothly. If there’s anything else you'd like for us to review together, I’m here to help anytime.
Dec. 8, 2025
Lui is amazing! He went above and beyond even helping with other items on Shopify. The service is top notch and the wait time is minimal. I cannot find a single application that has stellar customer service like this! Every time I log on, I get help. Thank you so much!! A customer for life!
Ann, thank you from the bottom of my heart for your amazing review of Rates by Distance. I really appreciate your kindness and trust. I am delighted to know the app is helping you and I am always happy to assist you with anything you need. Lui
Dec. 7, 2025
Very helpful backend support.
Hi Amanda! Thank you for your lovely review! It was a pleasure supporting you. Don’t hesitate to reach out again whenever you need a hand. Regards Betty
Nov. 27, 2025
Rutvik for the win!!
Hello Olessia, Thank you so much for the amazing review. We're really glad to hear you had a great experience with us. Your feedback truly means a lot to us, and we appreciate you taking the time to share it. We look forward to seeing you again soon. Regards, Rutvik
Nov. 26, 2025
Very prompt
Hi there and thank you for the awesome review! Glad we were able to get things sorted for you in a timely manner and should anything else come up, don't hesitate to reach out, Steph
Nov. 25, 2025
Super Application pour la livraison local. Parfait pour les boutique de fleurs
Bonjour Mathieu, Merci beaucoup pour ton superbe avis! Je suis vraiment heureuse que Zapiet – Rates by Distance fonctionne aussi bien pour ta livraison locale, surtout pour une boutique de fleurs. Ça fait vraiment plaisir de savoir que l’application t’aide au quotidien. Si tu as la moindre question ou si tu as besoin d’une aide supplémentaire, tu sais où nous trouver. Bien à vous, Jessica
Nov. 21, 2025
This app is awesome! Using this in combination with the Zapiet - Pickup + Delivery app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support and they were SO incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!
Hi there! Thank you so much for the fantastic review. It was a pleasure helping you out. If you ever need a hand, don’t hesitate to reach out to us anytime! Best regards Betty
Nov. 6, 2025
Would definitely recommend Zapiet apps, they are easy to set up and any problems that may arise are quickly sorted out by their kind and responsive support team. Betty especially has helped me a lot!
Hi Jodie Thank you so much for your kind words! We are really glad to hear you had a great experience with us! Feel free to reach out anytime you need a hand. Best regards Betty
Nov. 5, 2025
thank you betty for helping to my concern have a great day
Hi there! Thank you so much for your wonderful review! It was truly my absolute pleasure to assist you. If you ever need a hand with anything else, please don’t hesitate to reach out anytime. Best regards Betty
Oct. 27, 2025
App does what is intended. Responsive and attentive support. Support is great and gets whatever I need sorted clearly and quickly.
Hi there! We really appreciate your kind words and the time you took to share them! It was great working with you and making sure everything ran smoothly. Don’t hesitate to get in touch whenever you need help. We are always happy to assist! Best regards Betty
Oct. 23, 2025
Betty in Customer Support is amazing!!! She has helped me to get things in order and gave me all the information required to make my life easier. I would recommend Betty to anyone, who is having issues, I can't give her enough gratitude and praise and thanks for all her help!
Oct. 1, 2025
Store
Kooter Handel en Transport
Using app
About 2 months
Hello Ward, Your 5 star review made my day! I’m so glad I could make things easier for you. Please feel free to reach anytime you need help. Regards, Nandita
Sept. 23, 2025
Jessica was so helpful in helping me finish up my set up and fixing the issues I had with my store. Even gave the wonderful suggestion of changing the color to the theme we use. Thank you so much, Jessica!
Store
Balloon Inflation Station
Using app
2 days
Hi there, Thank you so much for your lovely review! I'm so glad to have been able to help with your setup of our Zapiet - Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Sept. 17, 2025
been using it for years. All works well
Hi there! Thank you so much for the wonderful review! It was an absolute pleasure assisting you! If you ever need a hand, please feel free to reach out to us anytime. Best regards Betty
Sept. 11, 2025
Hi there! Thank you so much for your review. It was a pleasure helping you out with the app. If you ever need assistance, feel free to reach out anytime through chat. We are always happy to help! Best regards Betty
Sept. 10, 2025
Thank you so much for your kind feedback. You can be rest assured that we are always ready to assist you in any way we can. Muiz
Sept. 5, 2025
The app is great, but their support is where they shine. I worked with Stephane on troubleshooting an issue that was preventing our customers from checking out. It turned out, it had nothing to do with their app and had to do with a third party app - even though this wasn't their area, they still researched it to pinpoint and isolated the issue. Great company and support!
Hi Andy, Thank you for the amazing review, I really appreciate it! That was quite a puzzle to solve with all the different apps involved. It was my pleasure to dig in, untangle the settings, and get you on the right path to a solution. If you have any other questions, you know where to find us! Cheers, Steph