All reviews

Rating Breakdown

  • 5
    81% (62 ratings)
  • 4
    6% (5 ratings)
  • 3
    3% (2 ratings)
  • 2
    4% (3 ratings)
  • 1
    6% (5 ratings)
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5 / 5 Share

Dec. 27, 2022

It might be confusing sometimes, but the support team is always there to help and whilst ur doing something else they even work on ur website about the issues!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 6, 2022

Your application is very good and help me every day to send my products. I am very happy to use Zapiet

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

We've been using this app since forever and we absolutely love it. In all these years we've only had two issues and they were solved very fast. Jessica helped me today and she was amazing! Thank you Jessica!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi Christian, Thank you so much for your kind words and review. It was my pleasure helping you today with our Delivery Rates by Distance & Store Pickup + Delivery apps. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Oct. 28, 2022

I needed help setting up and Jessica was extremely helpful and patient with me. She responded quickly and got everything done that i needed! 10/10

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It was my pleasure helping you today to set up our Delivery Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. Have a lovely weekend, Jessica

5 / 5 Share

Oct. 26, 2022

The app works with Shopify 2.0. The customer support is great! Very fast and happy to help with implementation in the store. I can only recommend this app!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2022

App works great on Shopify and the developer has great add-ons. Maria from support is fantastic anytime you need help.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2022

This is an excellent app for charging delivery rates based on distance. I have been really happy with this app as well as the Zapiet Store Pick-up & Delivery app, they have allowed us to offer a lot of options and flexibility to our customers and stay competitive. Their customer service is also excellent, with fast response times and helpful explanations! Jessica helped me recently and was great! Everyone who has helped me at Zapiet has been professional and super helpful.

Using app

7 months

Total reviews

6

Average rating

4.8

5 / 5 Share

June 2, 2022

Very fast customer support. App is great. Very happy to finally find an app that allows my stores checkout process to go smoothly.

Using app

About 2 years

Total reviews

4

Average rating

4.3

Developer Reply

Hi Andrew, Thank you for the amazing review! We're glad to hear that our app has helped with your checkout process. Should you need anything else, you know where to find us. Cheers, Klaudia

5 / 5 Share

May 24, 2022

We had a Shopify Expert code a new cart for us...it didn't work and we spent a lot of money. But we found Zapiet and the app is exactly what we need and wanted. And the customer service is beyond amazing!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2022

Klaudia helped me and resolved all issues. Amazing service!! She was kind and professional and we resolved the issue!!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the lovely review! It was a pleasure addressing your issues one at a time and I'm glad I was able to resolve them. Please do not hesitate to jump back on chat should you need anything else. Cheers, Klaudia

5 / 5 Share

March 20, 2022

great app. this app is really recommend.im very satisfied. keep up the great work. very fast and reliable.

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Thank you for your review! I am glad I could help you out today on live chat. Wishing you a lovely day. Flora

5 / 5 Share

Jan. 3, 2022

Great customer service and a very functional app! I look forward to working with Zapiet in the future.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

Customer Service for this app was amazing! I was having some issues with my Shopify shipping over-riding this app and Sandy from Zapiet was beyond patient as we walked through fixing the issues step by step. Thanks so much!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, It was a pleasure to help you configure your store :) We'll be a click away, if you have any more questions ! Thank you, Sandy

4 / 5 Share

Oct. 22, 2021

J'ai utilisé cette application pour pouvoir mettre en place des frais de livraison par distance autour de notre boutique. Il existe beaucoup de fonctionnalités pour affiner son tunnel d'achat. Le support m'a été d'une grande aide, merci Kitty !

Using app

2 days

Total reviews

2

Average rating

4.0

Developer Reply

Bonjour, Merci d'avoir pris le temps de nous laisser un commentaire, ce fut un plaisir de travailler avec vous. Je suis heureuse qu'avec Store Pickup + Delivery et Delivery Rates by Distance, nous ayons pu créer la meilleure expérience de paiement possible pour vos clients. Si vous avez besoin d'aide à nouveau, n'hésitez pas à nous contacter à tout moment. Meilleurs vœux, Kitty

4 / 5 Share

Aug. 25, 2021

Klaudia was amazing!!!! Your Support team is Excellent. I'm so happy with the service, thank you very much!

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

Developer Reply

Hi there, Thanks for the lovely words. It was truly a pleasure to help you out and I'm glad that you're so happy with our support team! Should you need any help in the future, please feel free to reach out. Thanks and have a wonderful day, Klaudia

5 / 5 Share

Sept. 2, 2021

Special thanks to Sandy for helping to resolve my issue and also educating me on why the issue was occurring.

Using app

10 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello, It was a pleasure! Don't hesitate to contact us back, if you have any more questions. Sandy

5 / 5 Share

Aug. 16, 2021

Service was patient & excellent - appreciate the assistance. Worked through a number of aspects of the app re: shipping

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for the lovely review! It was a pleasure to get you up and running with our app. Should you need anything else, you know where to find us. Thanks and wishing you a wonderful day, Klaudia

5 / 5 Share

July 28, 2021

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi there, Thanks for the lovely review! It was a pleasure assisting you with our apps. Should you need anything, you know where to find us Thanks and have a great day, Klaudia

5 / 5 Share

June 19, 2021

We were looking for an App that would specifically allow us to offer delivery to specific areas within our delivery range, without having to enter all of the zip codes we deliver to (which is thousands). We added weights to our products, to further define the delivery rate, which is such a cool feature. When we needed help with a workaround for a very specific delivery need, customer service replied quickly, and helped us helped us find a tailored solution. All customer service have been super-friendly and patient beyond what is expected. We are still using the App and benefitting from it every sale. No glitches, no coding required, etc. This was the perfect solution for our business. Don't hesitate to try this App!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there, Wow! Thank you for your glowing review! We're really happy that the app is helping you to keep things simple & allowing you to focus on what matters most. Best wishes, Bogi

5 / 5 Share

May 4, 2021

This is great. It solved my shipping problem on my shopify store. For weeks I have been battling with the best way to calculate shipping by distance until a friend recommended this app. Super cool

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thanks so much for your kind words! We're happy our app could help solve your shipping problem and provide you with the shipping rates you need. Let us know if there's anything else you need. Take care, Marija