Zapiet ‑ Rates by Distance
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Very helpful backend support.
Hi Amanda! Thank you for your lovely review! It was a pleasure supporting you. Don’t hesitate to reach out again whenever you need a hand. Regards Betty
Rutvik for the win!!
Hello Olessia, Thank you so much for the amazing review. We're really glad to hear you had a great experience with us. Your feedback truly means a lot to us, and we appreciate you taking the time to share it. We look forward to seeing you again soon. Regards, Rutvik
Very prompt
Hi there and thank you for the awesome review! Glad we were able to get things sorted for you in a timely manner and should anything else come up, don't hesitate to reach out, Steph
Super Application pour la livraison local. Parfait pour les boutique de fleurs
Bonjour Mathieu, Merci beaucoup pour ton superbe avis! Je suis vraiment heureuse que Zapiet – Rates by Distance fonctionne aussi bien pour ta livraison locale, surtout pour une boutique de fleurs. Ça fait vraiment plaisir de savoir que l’application t’aide au quotidien. Si tu as la moindre question ou si tu as besoin d’une aide supplémentaire, tu sais où nous trouver. Bien à vous, Jessica
This app is awesome! Using this in combination with the Zapiet - Pickup + Delivery app has finally allowed us to offer local delivery to our customers fairly. After spending hours going around in circles trying to make certain parts work, I finally reached out to support and they were SO incredibly helpful, even fixing some issues I hadn't realized were there! Having quality support makes a big difference, and their support is top-notch!
Hi there! Thank you so much for the fantastic review. It was a pleasure helping you out. If you ever need a hand, don’t hesitate to reach out to us anytime! Best regards Betty
Would definitely recommend Zapiet apps, they are easy to set up and any problems that may arise are quickly sorted out by their kind and responsive support team. Betty especially has helped me a lot!
Hi Jodie Thank you so much for your kind words! We are really glad to hear you had a great experience with us! Feel free to reach out anytime you need a hand. Best regards Betty
App does what is intended. Responsive and attentive support. Support is great and gets whatever I need sorted clearly and quickly.
Hi there! We really appreciate your kind words and the time you took to share them! It was great working with you and making sure everything ran smoothly. Don’t hesitate to get in touch whenever you need help. We are always happy to assist! Best regards Betty
Betty in Customer Support is amazing!!! She has helped me to get things in order and gave me all the information required to make my life easier. I would recommend Betty to anyone, who is having issues, I can't give her enough gratitude and praise and thanks for all her help!
Hi there! Thank you for the awesome review! It was a pleasure helping you with the app. Feel free to reach out anytime. We’re always happy to help! Best regards Betty
Hello Ward, Your 5 star review made my day! I’m so glad I could make things easier for you. Please feel free to reach anytime you need help. Regards, Nandita
Jessica was so helpful in helping me finish up my set up and fixing the issues I had with my store. Even gave the wonderful suggestion of changing the color to the theme we use. Thank you so much, Jessica!
Hi there, Thank you so much for your lovely review! I'm so glad to have been able to help with your setup of our Zapiet - Rates by Distance app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
been using it for years. All works well
Hi there! Thank you so much for the wonderful review! It was an absolute pleasure assisting you! If you ever need a hand, please feel free to reach out to us anytime. Best regards Betty
Hi there! Thank you so much for your review. It was a pleasure helping you out with the app. If you ever need assistance, feel free to reach out anytime through chat. We are always happy to help! Best regards Betty
Thank you so much for your kind feedback. You can be rest assured that we are always ready to assist you in any way we can. Muiz
The app is great, but their support is where they shine. I worked with Stephane on troubleshooting an issue that was preventing our customers from checking out. It turned out, it had nothing to do with their app and had to do with a third party app - even though this wasn't their area, they still researched it to pinpoint and isolated the issue. Great company and support!
Hi Andy, Thank you for the amazing review, I really appreciate it! That was quite a puzzle to solve with all the different apps involved. It was my pleasure to dig in, untangle the settings, and get you on the right path to a solution. If you have any other questions, you know where to find us! Cheers, Steph
Their support is amazing!, very patient and understanding.
Hi there, Thanks for taking the time to write us such a lovely review. I will say that personally, it was a pleasure speaking with you and I'm happy we were able to provide the assistance you were looking for! If anything else comes, we'll be there for you,
Was having some trouble but Sandy on the live chat helped out and provided solutions that worked great for my business
Hello there, Thank you for your kind words! I was happy to assist you in configuring Zapiet - Pickup + Delivery and Zapiet - Rates by Distance to meet your delivery needs. Please don't hesitate to reach out if there is anything else I can assist you with! Warm regards, Sandy
The support given was really great, so helpful!!
Hi Nancy, I'm so glad to have been able to help to get everything back up and running with your Google Maps API Key within our Zapiet - Rates by Distance app so that you can continue to offer great service and beautiful flowers to your customers! If you have any questions or need any further assistance, please do reach out. Warm regards, Jessica
I was able to get a hold of a representative very quickly to help me with my problem that I was having. Betty was extremely helpful, professional, accommodating and patient. She sent me all the screenshots told me what she was doing and continue to communicate with me while she was fixing the issue, I was having on my website with my pick up and delivery. I am very thankful for this app that I’m using. It has definitely helped me in more ways than one. Thanks again Betty for your amazing work.
Hi Debra! Oh thank you so much for another wonderful review! It was my pleasure helping you out with the issues you were experiencing with the app! If you ever need a hand always feel free to chat in anytime! Best regards, Betty
HUGE shoutout to Jessica on the Zapiet team. I've had some very specific technical questions, and whenever I encounter issues, she always saves the day. Thank you so much, Jessica! The whole team is very responsive and is attentive. This app makes delivery rates a breeze in my business. We offer local delivery, and charge for further distances. We're able to set a minimum, then charge per additional mile, with this app. Couldn't function without it. Thank you!
Hi Nancy, Thank you so very much for taking the time to leave such a lovely review, I really appreciate it! I always enjoy our chats and the fun challenges you bring to the table (: So glad that you find our Zapiet - Rates by Distance app invaluable for your business, it's great to hear. If you have any other questions down the road, you know where to find me! Cheers, Jessica
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