Zapiet ‑ Rates by Distance

We operate a local delivery service in a rural area, where we needed to create specific delivery rates for our customers. The app works perfectly for us and the customer service from the developers of this app are brilliant. They set the app up for us and have fixed any issues we've had along the way with lightning speed. Very impressed.

I was struggling with just 1 part of applying the app to our site last Sunday and a simple request to support resulted in the problem being solved in minutes. Quite a result on a Sunday evening. I only wish I had sent the request sooner rather than struggling in the first place. An excellent service and app

Support team has been extremely helpful!! Managed to get my shop up and running in no time. Thank you team!

Great app and terrific support! We had some difficulties setting the app (it was an issue caused by our store, not a problem in the app) and the Zapiet support were extremely helpful and also very nice. I felt that they didn't rest until they solved the problem. The distance rates are very accurate and works perfectly. We highly recommend it!!

Had a few problems integrating this with the Store Pick-up + Delivery app but the support team was able to resolve all the issues we encountered along the way. Response times aren't so bad either. Overall the apps provide the feature set that we need and we're excited to use them with our customers!

A bit challenging on the installation, but Zapiet's support team is very patient and super helpful.

Great app. Very flexible. The only issue I really had was, I needed the option to post a message without a price variable attached. That's an very uncommon need, and I ended up finding a work around for it within both the app and shopify's structure. All in all, very well worth the price.

The app didn't work from the get go and the customer service was terrible. I got a response the first 2 times but after that I was ignored for 5 days even after contacting them every day. In the end I deleted the app as my free trial was ending. Waste of time. I'm sure it could have worked well but when...?

Excellent customer support. App serves exactly what our shop needs for pickup and delivery services.

The app does exactly what we were looking for, allowing us to set up a shipping zone by radius. Their customer service has been great and when I as struggling their team was there quickly and got everything working just right.

Great Customer service they call me in the morning to resolve my problem. I would say they are best.

I was looking for a simple way to allow a shopper to estimate the Delivery fee and then add it to their shopping cart. I found Delivery by Distance and I thought it could accomplish half of that goal. But it would not work initially. Zapiet continued to follow up with me, and even went onto my store to identify the issue. Upon fixing, it actually was better than expected! It not only calculates the Delivery Fee based on how we want it set, but also gives the shopper the option to proceed with Delivery (automatically adding that Fee to the Cart) or select Store Pickup. Saved me hundreds of dollars in custom programming and is exactly what I was wanting!

I use zapiet to charge my local customers within 10 miles free delivery and others $9.95. It did exactly what I needed and I get amazing support from zapiet when I need it!