Deposit PreOrder & COD ‑ Depo
Manage partial payment split payment, pre-order, and deposit
Rating
4.8
feedback
102
chart
#1,300
All reviews
Rating Breakdown
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Sept. 29, 2022
J'utilisais cette app pour gérer les dépôts pour des locations. J'ai détesté. Erreur par dessus erreur. Équipe incapable de m'aider et je dois encore prendre plusieurs heures pour corriger les erreurs. J'ai perdu plusieurs heures et doix payer un pro pour corriger les erreurs comptables. Ça me coûtera très cher au final.
Sept. 11, 2022
Install this and your "Add to Cart" button will stop working everywhere except an individual product page. If you're using it on individual products instead of the whole cart, you will be redirected to the checkout page upon adding a product... go back to continue shopping and your cart will be empty. In both cases whether adding partial payments to an individual product or to the whole cart, you can forget about any kind of discount code. Good luck. Talked with support for this app and only certain discount types will work--fine, I'll workaround and use the types that are supported. Those do show up but ARE NOT APPLIED at checkout. Seems like maybe an okay-at-best app if you only want to use the base functionality and always expect to use this on the entire cart. Otherwise, unusable. One star from me until the developers are able to solve these problems. Uninstalling.
July 6, 2022
Very convenient to use! I also have the Appointo app and both apps work wonders. Thank you Jasper for helping me
June 29, 2022
This app does not work well. Once you install it, it will change your order's name sequence and mark previous draft orders as completed.
Hello, We checked our backlog and we can see that you used our app for 6 minutes. You did not even went past the onboarding screen and mentioned our app changes order name and marks previous order as completed. Our app doesn't even touch those parts of the Shopify store and since you did not even do a test booking our app was not even used. Thanks
May 23, 2022
I make semi customized items. This app helps create a perfect solution for taking deposits before starting my work. I had one hiccup after installing the app where the customers were only able to add one item at a time to the cart. After reaching out to the developers they responded in under 5 minutes and had it fixed shortly thereafter. Excellent product and excellent support
March 20, 2022
I have not received a support in 72 hours, no response and been having issues with the app with my theme. I will be uninstalling now, Thank you. Issue has been fixed, Thank You.
Dec. 16, 2021
I use this app to take a upfront payment for a service in the future. This app works perfectly. At first the formatting was a little off, but the support team at Depo is extremely helpful and responsive. I use their Appointo app as well, and the two apps work together perfectly. I highly suggest this app, and working with the SidePanda team.
Dec. 16, 2021
This is such a great app to help our store, the support group, and the tech end are both such great help. They've been helping customize our countless requirements and even helped us upgrade our plan!!! Can't ask more! Best experience ever! No need to clarify our problems either, they just understand, awesome communication!!!
Dec. 1, 2021
I had some very specific bespoke requirements that I asked them to help with and they helped me with prompt responses and insightful suggestions. Would 100% recommend.
Nov. 7, 2021
Pretty straight forward app to use especially if you're transitioning from manual orders to online orders. Personally, I saw a decline in my sales once I transitioned but this app helped my business tremendously. Now, my clients are able to make partial payments or deposits so its not one lump sum. Customer service was incredible. All my questions and issues were addressed and fixed. I am really impressed, I've been searching for an app like this. Definitely recommending!
Aug. 3, 2021
Great app and great Customer Support! Its the only app that I found that works with our business model (Book online and pay remaining due at destination)
July 23, 2021
After trialling and testing every other partial payment and preorder app, this app was the only one which was able to meet my needs. The team of support were readily able to assist me and even custom edit some of their features to suite my particular needs. I definitely recommend!
May 6, 2021
The team from Depo was very helpful and patient. A great app to add to your store. Highly recommended :)
May 4, 2021
The app do what we expected. Also, We need to adapt it to our store and the team answer inmediatly! Totally recommended!
April 19, 2021
Im not sure about these 5 star reviews. Im not sure if they were purchased or what but this app does NOT work properly and if you are looking for around the clock support this is NOT the app. I want to save others the time of downloading this app and being frustrated and provide a REAL review. If you are trying to use this app for services and would like to have the ability to provide an option to take partial payments/Deposits, this is NOT the app. There is barely any support and being a business that provided services it is imperative to have a smooth flow website experience. What this app will do is make you choose either partial payment option or booking option it will NOT do both. Even downloaded the booking app thats made by the same developer and the apps do NOT communicate. So I had to go back and redesign my site because my customers were not able to properly book an appt on my site after completing the step by step directions from this app. What will happen is you will set everything up and when it comes to your customers booking, no matter what booking app you use, it will NOT allow you to select partial payment and select a time to book the service which literally defeats the purpose of this app. Hopefully I saved anybody time that provides services on their site.
Hi, Apologies for the above inconvenience and for not be able to respond faster to your query yesterday. We try our best to provide support for 16 hours every day (we are currently working from IST timezone) and resolve/respond any issues within 12 hours. If you could install Depo again, we will work and integrate Appointo(or any other booking app) with Depo as our top priority. Currently, we have to enable the integration manually and will take less than few minutes once installed. We are extremely sorry for the bad experience and looking forward to learning and improving our support workflow. Do let us know if you would be interested to give Depo another try. Looking forward to hearing from you. Thanks, Mukul
April 13, 2021
This app let you split the payment of an order/product in two parts, a first advanced payment (you can choose a %) and a second one when the order is ready for the delivery. We used it in a small b2b to create pre-orders and then charge the final amount when the delivery is ready. And all inside shopify without using an advanced external system of split payments. The support is great and they help us when we needed. Satisfy 100%
April 12, 2021
I needed help after having a conflict between two apps on my site. I sent a message and got it fixed almost instantly! So awesome!!! Thank you.
April 11, 2021
The guys at SidePanda are awesome. Very professional and knew exactly what I was talking about (when i presented them with a few issues). To be honest I thought they wouldn't have been able to fix the issues BUT they did! I'd rate them 6/5 stars all day!
March 8, 2021
Depo is absolutely an essential app for our business and their customer service is the best. They customized the functionality to fit our needs and provided hands on training to make sure we understood the flow.
Using app
About 1 month
Total reviews
2
Average rating
5.0
Feb. 9, 2021
This app is perfect for what I need. I offer made to order products that require a 50% deposit from the customer. The customer service is also fantastic.