All reviews

Rating Breakdown

  • 5
    122% (110 ratings)
  • 4
    0% (0 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Aug. 8, 2024

I recommend this to every single Shopify owner I know. DP saves me SO much money on custom developers and instead I have full control and is so easy to install. Our conversation rate has gone up since using DP since our website is so much better. This is by far in the top 3 important apps a shopify owner needs to have. Best customer service team.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying Design Packs - we really appreciate this wonderful review! We are SO pleased to hear that your conversion rate has gone up 🎉 Thank you for taking the time to talk about your experience with using DP!!

5 / 5 Share

Aug. 1, 2024

As a non-coder, this app has been super helpful when it comes to designing more robust and dynamic shopify pages. The support is next level too. I was looking for a block that operated in a certain way and within two business days they made a custom block just for me and it works perfectly! Pretty impressive stuff.

Store

BCause

Using app

8 months

Total reviews

5

Average rating

5.0

Developer Reply

Always happy to help! We love your design style and we really enjoyed creating some global CSS to make sure all of the sections seamlessly integrate with your theme. The buttons look awesome! Please don't hesitate to reach out if there is anything else we can help with. :)

5 / 5 Share

July 30, 2024

I am a new customer to Design Packs, in fact I am fairly new to creating my own pages. I purchased this product because of one certain pack. When I tried it out, I loved it except it wasn't allowing me to use the page space the way I had hoped. I felt I may have bought too soon and regretted my purchase thinking that I should have explored further. I reached out and received an immediate response from Trudy. I explained my dilemma hoping for advice of how to adjust settings to get closer to what I had envisioned. To be honest I expected the standard reply, "We don't offer those options at this time". Not only did Trudy listen and check out the page I was building, she replied that they could adjust the pack to suit my needs! What?! She said it would take a couple days. The very next morning I received an email saying that it was ready sooner than they expected. The email was complete with all the instructions I needed. I am very grateful to have Design Packs on my team! The products are clean and easy to use. The customer service is amazing! Cheryl Beck Studios Alberta, Canada

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cheryl! Thank you so, so much for taking the time to leave such a thoughtful and detailed review. We are a small business (also in Canada!) and as such we pride ourselves on going the extra mile on support. We absolutely LOVE to hear from people who are using Design Packs and get feedback on how we can make our app even better. Continuous improvement is the name of the game! Our aim is to grow with your business and support you in any way that we can. Thank you again for this heartfelt review and please don't hesitate to reach out in the future if you have any other questions or suggestions. :)

5 / 5 Share

July 28, 2024

Design packs make building pages SO fast and easy, and all the important CSS is pulled into intuitive UI based fields within each pack/section's configuration. This makes customizing the look of each pack/section just as easy as building, and if that's not enough for you, custom CSS is available right there in the UI as well. As good as the product is, the support is even better. Anne and Trudy are ON IT. Weekday, weekend, doesn't matter, I get responses immediately and on the very few occasions when Ive had problems, they get me fixes ASAP. This is one of the few Shopify Apps I've been truly 100% satisfied with.

Using app

11 months

Total reviews

2

Average rating

5.0

Developer Reply

Reading this review made us SO happy! Really happy to hear that you are enjoying Design Packs and also our support. :) Thanks so much for sharing your experience with others - it means a lot to us!

5 / 5 Share

July 23, 2024

Works great and customer support is top notch - thanks Anne.

Using app

4 days

Total reviews

5

Average rating

4.6

Developer Reply

Great chatting with you on support! Thanks so much for taking the time to leave this review - really appreciate it! Please let us know if you have any other questions. :)

5 / 5 Share

July 19, 2024

awesome pack and has awesome customer support.

Using app

5 months

Total reviews

7

Average rating

5.0

Developer Reply

So glad to hear that you are enjoying the app and our customer support. :) We're always here to help, so please don't hesitate to reach out if you have any questions. Thank you so much for leaving a review!

5 / 5 Share

July 8, 2024

We are fairly new to using the Design Packs app but have been very impressed with what they offer! If we have a question, their support team is responsive and goes above and beyond to assist. The themes and sections are easy to add to an existing site and offer an incredible range of customization, which is exactly what we were looking for!

Using app

14 days

Total reviews

2

Average rating

4.5

Developer Reply

Reading this makes us so happy - thank you for leaving a review! I'm glad to hear that you are happy with the customization options. If you ever have any suggestions for new sections or templates, please let us know. :)

5 / 5 Share

July 3, 2024

Design Packs: Theme Sections has truly transformed my Shopify store's design experience. Right from the start, I found the app incredibly intuitive, seamlessly integrating into my existing theme. It offers a diverse range of beautifully crafted sections that effortlessly enhance the visual appeal of my storefront. Whether I needed to showcase products, highlight customer testimonials, or promote special offers, Design Packs had a solution that fit perfectly. The app's customization features are where it truly shines. I could easily adjust colors, fonts, and layouts to match my brand's unique style without any hassle. What impressed me even more was the responsive support from Trudy. When I had questions about customizing certain elements, she responded promptly and guided me through the process with clarity and efficiency. Overall, Design Packs: Theme Sections has exceeded my expectations, providing me with the tools to create a professional and visually stunning online store.

Using app

2 days

Total reviews

5

Average rating

5.0

Developer Reply

So glad you had a wonderful experience with Trudy on support and took the time to leave this thoughtful and detailed review. We hope to hear from you in the future and look forward to supporting you as you continue to customize your store. Please don't hesitate to reach out if you have any further questions!

5 / 5 Share

June 26, 2024

Very nice app, it takes your branding to the next level. Intelligent and fast support. If you have any inquiry, don't hesitate to talk to them, they will fix the problem.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

It was a pleasure to help you on support - please let us know if you have any other questions. Thank you for taking the time to leave us a review - we really appreciate it and look forward to seeing the creative ways you use Design Packs. :)

1 / 5 Share

June 24, 2024

They never answer customer service! Each time you updating your theme you will lost all of the settings and related section! Never recommend this app!

Using app

7 months

Total reviews

10

Average rating

4.2

Developer Reply

Hi there, we have sent you multiple emails to resolve this issue for you, but unfortunately we haven't been granted collaborator access to your store. Shopify has a technical limitation where custom sections do not automatically carry over if your theme.liquid has been edited. However, we are happy to migrate your sections over to the updated theme free of charge. I completely understand your frustration and would love to make this right for you. Please email us at support@design-packs.com or use our live chat. As soon as the collaborator request is accepted we can sort this out for you. Thank you so much!

5 / 5 Share

June 19, 2024

Such a helpful app and great value. Much easier to customise blocks and style our store the way we like it

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for taking the time to leave a review! Glad you are having a great time customizing your site. We appreciate the comment on value as well - we do our best to keep costs low, but quality high. Thanks again!

5 / 5 Share

June 19, 2024

Very useful to have many different sections to use for my website. Lots of great "packs" that can be used for my homepage, new landing pages (the hide header/footer pack is very handy for this in particular), etc. Support is fast and friendly as well. Highly recommended!

Using app

5 months

Total reviews

5

Average rating

4.2

Developer Reply

Thank you for the review - we so appreciate it! I'm also glad you gave a shout out to the hide header/footer pack. Truly a hidden gem for creating landing pages! Hope you have a wonderful week and please let us know if there's any improvements you'd like to see on the app. :)

5 / 5 Share

June 7, 2024

The team at Design Packs has been great to work with. They're incredibly helpful when I've needed help with customizing their sections. The extra sections are perfect for those looking to make their site stand out.

Using app

11 months

Total reviews

5

Average rating

5.0

Developer Reply

We're so happy to hear this and we really enjoy working with you too! Thank you for taking the time to write this review, it means so much to us and glad to know you are enjoying the app. :)

5 / 5 Share

May 20, 2024

This is a fantastic app for each store owner. I am only starting to discover all the almost endless possibilities to customize my store. I use mostly the Recipe Template and I needed a special feature and Trudy built it for me in no time and gave me screenshots and videos so that I now understand much better how metaobjects and metafields work. Thank you and keep doing your great job.

Using app

3 months

Total reviews

35

Average rating

5.0

Developer Reply

So glad that you were able to connect with our resident metaobject expert, Trudy! The recipe template is super powerful and I'm happy to hear are leveraging it with great success in your store. There is SO much you can do with native metafields and metaobjects and all of our sections are compatible. Thank you for the wonderful review!

5 / 5 Share

April 18, 2024

Design Packs is exactly what I needed to take my website to the next level. While I only know enough HTML/CSS to be dangerous, Design Packs allows me to feel like a kid in a candy store and make my website match my vision without having to hire a developer or try and wade through my website's code myself. They continue to update packs when needed, and they release new packs every month. I use Design Packs for both of my Shopify websites, and have used the app for some client websites, too.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We have loved seeing the magic that you can create with Design Packs. I wish I had half your imagination - wow! We're so grateful that you continue to use Design Packs and also use it to build out sites for clients as well. :)

5 / 5 Share

April 19, 2024

Design-Packs is a stable, high-quality product that I have been testing for several months. So far, I have found no flaws in its features. It is as dependable as Shopify itself. The templates and sections provided by Design-Packs include many outstanding design examples. I encourage you to explore these to see if they align with your preferences. The ideas and solutions offered are extremely useful and add significant value when you are designing your own website. I particularly appreciate their aesthetic. Priced at $199 per year, Design-Packs offers remarkable value. While hiring a professional to build my website would be ideal, it is not financially feasible for many of us. Design-Packs has made it possible for me to begin creating a fully-featured website, even with minimal experience in site-building. Moreover, the product is continually improving, with new templates and sections added regularly, which further enhances the value of the purchase. I highly recommend this app—it definitely deserves a 5-star rating!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We so appreciate you leaving this review - thank you! And absolutely love that you've highlighted the low cost per year. For anyone that has used our support, you can expect a high-level of service where we take the time to help you achieve the site of your dreams. We're always here to help!

5 / 5 Share

March 31, 2024

Great app. Such a nice way to add some extra sections and customizations to a Shopify theme. Best part is the service. Very quick reply. Extremely helpful in helping you your webpage work just right.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate you leaving this review! "Best part is the service" makes us SO happy. We truly care about every person who chooses to use Design Packs on their store and we're really happy you are one of them. Please don't hesitate to reach out if we can help with any customizations. :)

5 / 5 Share

March 29, 2024

Design Pack sections work seamlessly and the team at Design Packs is prompt to respond when in need of minor tweaks to design elements.

Using app

7 months

Total reviews

10

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review - we're so impressed with how you have leveraged Design Packs on your store. Can't wait to release new sections and see how you integrate them into your gorgeous designs!

5 / 5 Share

March 4, 2024

I love this app. I have no web design experience so I love how easy it is to set up your store with these beautiful packs. Also, the support team is super responsive. Highly recommend this app.

Using app

3 months

Total reviews

20

Average rating

3.9

Developer Reply

We love to get this kind of review - our aim is to help those with no web design experience get beautiful flexible layouts and grow with you. Thank you so much for leaving a review and letting others know about your experience - we appreciate you!

5 / 5 Share

Feb. 22, 2024

Great app. Really simple to use. Has really improved the look and feel of my website without paying for an expensive page Builder or a different theme.

Store

ELLIE

Using app

About 4 hours

Total reviews

7

Average rating

5.0

Developer Reply

Really glad to hear that you are happy with the Design Pack sections! Thanks so much for taking the time to leave a review. Please let us know if there is anything we can do to help improve your experience with the app or integrating the sections with your store. We're always here to help! :)