Rating

4.9

feedback

108

Reviews

chart

#4,678

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    6%
  • Less than a month
    21%
  • Less than a year
    41%
  • More than a year
    28%

Reviews Summary

Fileflare is highly praised by users for its seamless functionality and exceptional customer service. Users appreciate the quick responses from the support team and the ease of use of the app. Positive themes include efficient customer service, easy setup, and reliable performance. However, there is one negative review mentioning security concerns about downloading files. Overall, Fileflare is recommended for its effectiveness in managing digital products and providing top-notch support to users.

Highlights

Efficient customer service and quick responses
Easy setup and user-friendly interface
Reliable performance
Security concerns about downloading files
Recommended for managing digital products

Rating Breakdown

  • 5
    96% (104 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 76% (82)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

March 10, 2026

I sell campervan digital products via Shopify. The Fileflare App works as advertised. I build the product as a PDF. Then add the Shopify product listing. The last operation is to connect the PDF with the listing for purchase and download. It all works. When I did have a refresh question I sent a support ticket. The auto reply had a suggestion link. I saw the fix. It was one click. Shortly after, a Fileflare support person reached out to followup. I told them to cancel the support ticket as the issue was resolved. I gave the rating as 4 stars, as 5 stars is often suspect. AlmostRvPerfect.com

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

March 10, 2026

Fileflare has been the perfect and most essential app for my digital store. It's super easy to use, and offers all the functionality one would need from a digital downloads app. The customer support teams is also refreshingly easy to communicate with. Would highly recommend!

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! We work hard to keep Fileflare feeling simple without losing out on functionality - it's great to hear that balance is landing well for you. Really appreciate the kind words about support too. 🙏

5 / 5 Share

March 4, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Love this app. Customer service is super quick with response and is always ready to fix any issues in a timely manner. Nothing but positive experience with them so far.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Fileflare is a lifesaver! Ian is quick to respond, and the app itself has been seamlessly working.

Using app

About 1 year

Total reviews

8

Average rating

5.0

All reviews

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