Digital Downloads ‑ Fileflare

Very easy to use app. Love that it is integrated with Shopify. The pricing is also very competitive. Service has been excellent. The only thing I wish was different is that you could send out update notices for a product not just for 1 attachment. I've used another file delivery system that was much more expensive and not integrated as nicely with Shopify. I would give this app 4.75 stars until they make it easier to update customers on product updates. (Note: it's possible that I don't fully understand how they recommend doing this so I'm open to being corrected!)

Brilliant app, it lets us do exactly what we need to with our PDFs, and the help we've had from them, even on a sunday has been amazing

It's inconsistent... The files do not always get sent to my customers, which causes me a lot of extra admin because they email me asking where their digital files are. It takes up a LOT of time.

Would love the option for a shareable download link for each asset.

I don't leave reviews very often, but Fileflare has earned this one. I sell ebooks, books, printables, and digital products, and finding a digital delivery app that actually works without making me pull my hair out has been a challenge. After testing everything from checkout to file delivery, Fileflare has been rock solid. The setup was straightforward, the files delivered correctly, and when I had questions, support was quick to respond and genuinely helpful. ( You rock Ian!) I never felt like I was being pushed aside or sent on a wild goose chase. What I appreciate most is the peace of mind. When a customer purchases one of my products, I know they're going to receive it without me worrying about broken links, missing files, or complicated setups. If you're a Shopify store owner selling digital products, ebooks, printables, templates, or downloads, I highly recommend giving Fileflare a try. DJ

Love it!

Ian is always responsive and very helpful. He has been there since we migrated, helped answer all our questions, helped us migrate, and set up our store correctly, and is there to answer all our questions and fix any issues we might encounter. Strongly recommend this app.

This team and app is amazing! We needed some custom PDF stamping built out for our store, and not only was FileFlare accommodating, but Ian and his team were able to go through and build out a new portion of their app for us! This, to us, was the ultimate customer service experience. It is so refreshing to be able to speak to an actual human, and not a robot as well. Much, much appreciated to the entire team.

Works perfectly, Love that my customers can log in and download the files, without having to save links.

Absolute GREAT customer support!

Haven't had any issues with file sharing and it's easy to use. Very happy with the app overall!