Digital Downloads ‑ Fileflare
All reviews
Brilliant app, it lets us do exactly what we need to with our PDFs, and the help we've had from them, even on a sunday has been amazing
We built Fileflare's PDF handling for exactly the kind of setup you're running, so it's great to hear it's doing the job for you. And being there when you needed us, Sunday included, is just how we like to work. If anything else ever comes up, we're always around!
It's inconsistent... The files do not always get sent to my customers, which causes me a lot of extra admin because they email me asking where their digital files are. It takes up a LOT of time.
Would love the option for a shareable download link for each asset.
Hey, cool! We're working on it :) Reach out to support if you want to try it out once it's ready!
Love it!
Thanks so much, we're really glad Fileflare is delivering for your store!
Ian is always responsive and very helpful. He has been there since we migrated, helped answer all our questions, helped us migrate, and set up our store correctly, and is there to answer all our questions and fix any issues we might encounter. Strongly recommend this app.
Helping get your store set up the way you wanted has been a pleasure, thanks for the kind words! - Ian
This team and app is amazing! We needed some custom PDF stamping built out for our store, and not only was FileFlare accommodating, but Ian and his team were able to go through and build out a new portion of their app for us! This, to us, was the ultimate customer service experience. It is so refreshing to be able to speak to an actual human, and not a robot as well. Much, much appreciated to the entire team.
Building out the gift PDF setup for a mission like yours is exactly the kind of work we love saying yes to, and the "real human, not a robot" part means a lot. Anytime you need us, we're here to help!
Great app, even greater customer experience helping me with an custom feature.
Works perfectly, Love that my customers can log in and download the files, without having to save links.
Glad to hear Fileflare makes your customer's experience with your digital downloads smooth and easy! Let us know if you need anything to make things even better :)
Absolute GREAT customer support!
Thanks so much for the review! Glad we could get you sorted quickly. Reach out anytime you need us.
Haven't had any issues with file sharing and it's easy to use. Very happy with the app overall!
Glad Fileflare's been smooth for your file delivery. Easy and reliable is exactly what we're after :)
Love how easy for the clients is this app
Happy to hear the app is easy to use for your clients! If anything ever comes up, we're right here to help.
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