Fileflare Digital Downloads

Nov. 12, 2025

Nov. 1, 2025

Oct. 31, 2025

Exceptional response time for every tech support request so far. The service has been very stable. Hoping for better control over email formatting soon.

Oct. 30, 2025

Oct. 22, 2025

Oct. 21, 2025

Oct. 17, 2025

very easy to use and so far very reliable. Great support when needed. Thanks!

Oct. 17, 2025

Just love how this app works on digital products. I do sell knitting patterns and use the option of put the customer name and order number on the PDF file as well as limit on download.

Oct. 16, 2025

Sept. 19, 2025

Fileflare is amazing. After unresolved issues with a very popular app we used before, we tested several similar ones, and this was the only one that truly met all our requirements. It's practical, well-structured, and efficient. No complaints, just praise! We actually regret not having used this app much earlier. An extra star goes to the fast and thoughtful support. Well done!

Sept. 12, 2025

Aug. 5, 2025

Transitioned an extensive collection of digital products to Fileflare and couldn't be happier! Most importantly, the customer experience is far better than our previous digital download platform. The backend interface is also easier to use, and their v2 update allows us to handle everything within our Shopify admin. Only feature missing that we use (on a pretty limited basis) is the ability to deliver license codes. Overall, terrific app to manage digital products.

Aug. 3, 2025

Love this app! It does exactly what I hoped and is easy to use. The Support Team are exceptionally responsive and truly helped when I needed it the most. I could not have hit my digital product launch day without their assistance. Highly recommend!

July 25, 2025

I have been on shopify for more than 6 years, but haven't seen such a good , robust app and on top of that the support from William and team is amazing. I wish I could give 10 stars :)

July 8, 2025

I love the ease of uploading and connecting the uploads to the products in my Shopify store. It is a straightforward, easy process. I am not that tech-savvy, but this app was easy to set up with clear, easy-to-understand instructions. I had a few questions and needed help with one thing, and these were answered quickly. I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!

July 7, 2025

The app works really well at all times. Have had many sales and no complaints, downloads has worked perfectly. But also incredible support. Very fast replies, and not only fast, but also very good answers. The app is good so you probably won’t need help, and if you do need help, it’s just one message away!

June 27, 2025

We have used Fileflare throughout the entire lifecycle of our business (almost 2 years on the premium plan) and we were very satisfied the whole time. The app offered us a a very complete solution straight out of the box with a lot of means to customize it to our needs and the price is more than honest for what we got. Our tickets were answered and solved promptly, our exchanges were always very respectful and positive, the service never encountered issues. Definitely recommend it!

June 25, 2025

We have been on a lookout for a new app as SendOwl increased our pricing massively. William has been AMAZING! We had nearly 1000 products to move and thousands of orders. I was really worried that something will break and SendOwl was not exporting us the correct data either - which was a pain. William has been so patient with me - helped us with the migration and made it EFFORTLESS. I am not a techy person and yes the backend can seem overwhelming at the start. But slow down, email the team and breathe. This is likely your best choice for downloadable products in Shopify. We have just set our Annual plan with Fileflare and look forward to using it for years to come.

June 19, 2025

Amazing.. William literally was incredibly responsive in helping me set it up and the app works exactly like I need it to. Absolutely amazing customer service in helping me migrate and set up the app.

June 18, 2025

FANTASTIC custom service! I just left SendOwl after they increased prices from $19/month to $159/month. I use Amazon S3 storage to host my files, and it was tricky getting it set up. Customer service for Fileflare went back and forth with me, troubleshooting the issue, until it was finally resolved - and assured me they would never do something so crazy as to do a 736% price increase. I love that they have a few more options than SendOwl, and custom service is way better! Definitely worth the $29/month!