Fileflare Digital Downloads

Feb. 23, 2023

To William, the Developer, THANK YOU for your patience and prompt response. As a "Boomer" who grew up on IBM typewriters and landlines, having an "extra hand" with William was OUTSTANDING CUSTOMER SERVICE. Sometimes, the tech language can be confusing. However, Willliam was gracious and wanted me to understand each step thoroughly. William forwarded me a "personal video" which I could follow. This was extremely helpful. William's manner is easy and professional, and he wanted me to understand the robust platform I had purchased. I HIGHLY RECOMMEND this app and know that as my business scales, I will ALWAYS be a customer. Thank you again, William. I'm rooting for your app to become one of the highest downloads on Shopify. Asker Furst GlobalMultimedia America

Feb. 11, 2023

I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF. Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'. Thank you for all your efforts!

Feb. 10, 2023

Good API documentation and quick communication with the developer team. Integration with Shopify works well.

Jan. 16, 2023

Really an excellent app to deliver digital assets, and the customer team William really helped me to understand the problem, and solved it within 5 minutes, It was an above-expected gesture of help for me, Good luck to the developer and support team.

Jan. 11, 2023

Does the job, easy to use and seems well thought out. Free-tier is decent. Responsive support team during our use too!

Feb. 6, 2023

I Bought Professional Subscription (75 GB), the setup was smooth and super easy, the tutorial and guide at every level is just amazing. I haven't published the store yet, I will keep this review updated for more feedback. Update: I am done with all the process and I can't thank enough to this awesome app, here are key features that i loved; 1- Super fast drag and drop 2- Customize files (So I am able to attach a customized asset to a specific order and customer can have it store in their customer accout) 3- All in one access - So I can view orders, products, assets all in this app and can edit orders, update and view the assetts attached to a product or a product with attached asset - very helpful 4-Email deliverability is super quick unlike many apps - I assume the developers who have invest in robust technologies - Also, Customizing email is very simple and gives me a lot of control in terms of adding different fields 5- Control on Assets is unparralleled... Looking for more amazing features and apps from you guys! Keep up the good work!

Dec. 8, 2022

Fantastic app - the guys who run it have excellent communication too helping out with anything I need. Works like a charm and I have particularly large downloads which some app run into troubles with. 10/10.

Dec. 6, 2022

Gets the job done smoothly and has very good customer support. Setup was very straightforward and fast. No complaints 5/5

Nov. 18, 2022

Right now I'm still on the free plan and so far everything seems to work as expected and suitable for selling large and secure digital downloads. Looking to upgrade to a custom plan soon and the support has been great!

Nov. 3, 2022

This is perfect for photographers or colorgraders who want to sell LUT's or other downloadable looks for davinci, photoshop or Lightroom

Nov. 3, 2022

BEST RECOMMENDATIONS! I sell books and e-books and lots of them and I needed a system, where one purchase or file could not be shared multiple times. Downloadable Digital Assets does just that, so I know that my books are protected. I must say that I have had the best experience and customer service ever on any app I've ever used. Will has helped me and even added features to the app based on suggestions - which means that the product works exactly like I hoped for. They reply fast and follow up - it's truly a passionate founder who wants to make the best experience for his customers. I'm happy to be a customer and I am excited to follow the development of this company as I know they will listen to what the customers are looking for. Thank you so much Kind regards Hannah

Oct. 20, 2022

Easy to use and much better than shopify’s version. Support is great as I wasn’t sure on some things but the guys got back to me really quickly with some help: Great addition to my website. Bargain!

Oct. 13, 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

Sept. 1, 2022

Very easy to set up and use thanks to the excellent documentation and online support which quickly answered some questions I had. I had 21 PDFs ready for purchase and download in less than 4 hours after installing the app. Thoroughly recommended.

Aug. 22, 2022

This app is absolutely fantastic! It does everything I need – and more. The interface with Shopify is seamless, and the added features, such as pdf stamping, and IP Download limitations, are super-easy to set-up. Their customer service is second to none, with really fast reply-times. All-in-all, I couldn't be happier. Jem Hammond – 'In Search of Small-Town America'.

Aug. 6, 2022

Great customer service- very quick to respond and helpful. Was having issues figuring a few things out, and within the hour- problem was resolved.

Aug. 3, 2022

This app is great. Super simple to use to sell digital downloads. I appreciate that there are different levels of membership so that I can choose which fits my store, and their support desk was super responsive when I had a question,

July 26, 2022

I used the app to sell kids coloring book, the app is easy to integrate and use, hope to see and easir way for attaching assets to products in the future where you can add assest by clicking next to the product itself in the same products page instead of going to another page to do so, the app is perfect for selling digital products, and the support was fast reponsive and very hepful.

July 25, 2022

Great app, easy to use. The team at DDA helped me put together a custom plan for my specific store needs. There were one or two things to sort out, but their customer service and support was quick, responsive, and on top of things. I'm now officially a Massive Monkey fan.

June 9, 2022

I am using this app for my online store to deliver instant digital downloads to my customers. Ran into a minor issue but was helped very quickly by a competent support team. Thank you!