Digital Downloads ‑ Fileflare
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Excellent app with truly outstanding support FileFlare has been a great solution for our digital downloads. The delivery page is clean, secure, and user-friendly (especially with the video instructions we requested). What really stands out is the support team. They've been extremely responsive and helpful twice now: - Added the ability to embed videos directly in the delivery page editor when we asked. - Performed a bulk edit on all our imported historical orders to restrict access and protect our version policy. They're even working on a longer-term solution for per-order file snapshots. This level of support is rare and very much appreciated. Highly recommend FileFlare, especially if you value a team that listens and acts.
Thank you for your review! We enjoyed working with you on the video embed feature for the delivery page. It's a great example of how customer feedback shapes the product, and we're glad it's working well for you. We've already recommended using it to a few more people since :)
This product is excellent and the support is even better. They have always been very responsive and recently worked with us to troubleshoot an uncommon issue we were having.
I sell campervan digital products via Shopify. The Fileflare App works as advertised. I build the product as a PDF. Then add the Shopify product listing. The last operation is to connect the PDF with the listing for purchase and download. It all works. When I did have a refresh question I sent a support ticket. The auto reply had a suggestion link. I saw the fix. It was one click. Shortly after, a Fileflare support person reached out to followup. I told them to cancel the support ticket as the issue was resolved. I gave the rating as 4 stars, as 5 stars is often suspect. AlmostRvPerfect.com
Thanks for the kind words! We completely respect the 4-star philosophy, but if there's ever a way to earn that 5th star, let us know. We're happy to help! :)
Fileflare has been the perfect and most essential app for my digital store. It's super easy to use, and offers all the functionality one would need from a digital downloads app. The customer support teams is also refreshingly easy to communicate with. Would highly recommend!
Thank you so much! We work hard to keep Fileflare feeling simple without losing out on functionality - it's great to hear that balance is landing well for you. Really appreciate the kind words about support too. 🙏
Love this app. Customer service is super quick with response and is always ready to fix any issues in a timely manner. Nothing but positive experience with them so far.
Thank you! Especially glad to hear the support experience has been consistently good. We'll keep it up!
péssimo APP! não instale e nem compre. Não tem segurança para download qualquer um pode baixar. Não presta!
Simple and just works. Enough said!
FileFlare makes delivering digital products effortless. Everything runs smoothly, downloads are secure, and setup was quick and easy. Highly recommend!
Easy to sell ehooks on this sight. Highly recommended
Fileflare is the most essential app that we have installed in our store. Not only does it provide the critical infrastructure we need to run our business but the customer service has been top notch. Highly recommend!
The app works perfectly & is exactly what I was looking for.
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