Rating

5.0

feedback

93

Reviews

chart

#3,632

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    25%
  • Less than a year
    51%
  • More than a year
    12%

Reviews Summary

FileFlare is highly praised by users for its effectiveness in offering digital download products and its excellent customer service. Users appreciate the app's ability to link multiple PDF files to products, its responsive customer support, and its user-friendly interface. The app is commended for its seamless integration with Shopify stores, customization options, and fast download speeds. However, there was one user who experienced a server crash when setting up a pre-order release, leading to a temporary issue. Overall, FileFlare receives overwhelmingly positive feedback for its features, support, and ease of use, making it a top choice for managing digital downloads on Shopify.

Highlights

Effective digital download product delivery
Excellent customer service
Seamless integration with Shopify
User-friendly interface
Temporary server crash during pre-order release setup

Rating Breakdown

  • 5
    96% (89 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 11, 2024

Top level customer service! Helped to solve all my questions. Highly recommended!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

I have been using FileFlare for a while now for my shop for distributing digital files. Whenever I have had questions they have always been helpful in getting things resolved. Honestly, they probably have been the best app I have used for my business. They update their offerings, solid responsive customer service, and their app actually does what it is supposed to without issues. How many other apps can actually say that? I would strongly recommend that if you need to deliver digital files to your customers you give them a shot.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the review! It really means a lot. We're always happy to help when you need, so never hesitate to be in touch :)

All reviews

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