Digital Downloads ‑ Fileflare
Sell any digital downloads: PDFs, eBooks, etc with ∞ bandwidth
Rating
4.9
feedback
114
chart
#4,864
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
23%
-
Less than a year
41%
-
More than a year
27%
Reviews Summary
FileFlare is highly praised by users for its excellent support, ease of use, reliability, and seamless delivery of digital products. Customers appreciate the clean and user-friendly delivery page, the ability to manage a large library of products without slowing down, and the option to send updates to customers. The support team is highlighted for being extremely responsive, helpful, and proactive in addressing user requests and issues. Users also value the security of downloads and the quick response time of the customer service team. However, there is a negative review mentioning concerns about security and download access.
Highlights
Review RSS Feed
All reviews
April 18, 2026
Ian is amazing; got helped very quickly!
Thanks for using Fileflare and for having good opinions about people! - Ian
April 16, 2026
Great product, and tech support is stellar. I was able to get in touch with an actual human and get the answers I needed - very quickly - to complete setup. Then, when I needed an option added to the PDF Stamp feature (the primary use in my case for this app), the team responded and the feature had been added within about a week. It can be a real gamble sometimes choosing between apps. Very glad I went with FileFlare. Highly recommend to anyone that wants to protect their digital products!
It's great to hear the new PDF stamping feature is working well for you. We love hearing good ideas for new features, so don't hesitate to reach out if anything else comes up! Helping merchants protect their digital products is what we're here for :)
April 13, 2026
I have had a great experience with this app. It's easy to use and gives my customers access to their files. They overhauled the app about a year ago and it got much better. The team is really helpful and responsive. 5 stars
Thanks so much for the kind words! We're really glad the improvements we've been making have made a difference for you — and we're not done yet :)
March 30, 2026
Excellent app with truly outstanding support FileFlare has been a great solution for our digital downloads. The delivery page is clean, secure, and user-friendly (especially with the video instructions we requested). What really stands out is the support team. They've been extremely responsive and helpful twice now: - Added the ability to embed videos directly in the delivery page editor when we asked. - Performed a bulk edit on all our imported historical orders to restrict access and protect our version policy. They're even working on a longer-term solution for per-order file snapshots. This level of support is rare and very much appreciated. Highly recommend FileFlare, especially if you value a team that listens and acts.
Thank you for your review! We enjoyed working with you on the video embed feature for the delivery page. It's a great example of how customer feedback shapes the product, and we're glad it's working well for you. We've already recommended using it to a few more people since :)
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