Fileflare Digital Downloads
#1 Shopify Digital Downloads App | Sell Digital Products
Rating
4.9
feedback
72
chart
#4,265
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
4%
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Less than a day
11%
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Less than a month
35%
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Less than a year
35%
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More than a year
12%
Reviews Summary
Fileflare is highly praised by ecommerce merchants for its ease of use, exceptional customer service, and seamless migration process from other apps like SendOwl. Users appreciate the customization options, prompt responses from the support team, and the affordability of the app compared to competitors. The app's features, such as IP tracking, unlimited bandwidth, and the ability to link multiple digital assets to products, have been highlighted as valuable for digital product sellers. However, there were a few mentions of slow customer support in some cases and difficulties with setting up bundles.
Highlights
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All reviews
July 8, 2025
I love the ease of uploading and connecting the uploads to the products in my Shopify store. It is a straightforward, easy process. I am not that tech-savvy, but this app was easy to set up with clear, easy-to-understand instructions. I had a few questions and needed help with one thing, and these were answered quickly. I would recommend this App to anyone wanting to add large PDF files or any-sized file to their store, so easy!
July 7, 2025
The app works really well at all times. Have had many sales and no complaints, downloads has worked perfectly. But also incredible support. Very fast replies, and not only fast, but also very good answers. The app is good so you probably won’t need help, and if you do need help, it’s just one message away!
June 27, 2025
We have used Fileflare throughout the entire lifecycle of our business (almost 2 years on the premium plan) and we were very satisfied the whole time. The app offered us a a very complete solution straight out of the box with a lot of means to customize it to our needs and the price is more than honest for what we got. Our tickets were answered and solved promptly, our exchanges were always very respectful and positive, the service never encountered issues. Definitely recommend it!
June 25, 2025
We have been on a lookout for a new app as SendOwl increased our pricing massively. William has been AMAZING! We had nearly 1000 products to move and thousands of orders. I was really worried that something will break and SendOwl was not exporting us the correct data either - which was a pain. William has been so patient with me - helped us with the migration and made it EFFORTLESS. I am not a techy person and yes the backend can seem overwhelming at the start. But slow down, email the team and breathe. This is likely your best choice for downloadable products in Shopify. We have just set our Annual plan with Fileflare and look forward to using it for years to come.
June 19, 2025
Amazing.. William literally was incredibly responsive in helping me set it up and the app works exactly like I need it to. Absolutely amazing customer service in helping me migrate and set up the app.
Thank you so much for your review! It really means a lot to hear that :)
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