DDA Fileflare Digital Download for Shopify

DDA Fileflare Digital Download

#1 Shopify Digital Products App | Sell Digital Downloads

Rating

4.9

feedback

80

Reviews

chart

#496

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    5%
  • Less than a day
    5%
  • Less than a month
    26%
  • Less than a year
    55%
  • More than a year
    6%

Reviews Summary

The DDA - Digital Downloads app has received overwhelmingly positive reviews from ecommerce merchants using it on their Shopify stores. Users praise the app for its ease of use, fast and efficient customer support provided by William and the team, seamless integration with Shopify, and a wide range of features such as PDF stamping, customizable emails, and on-demand stamping. The app is particularly popular among sellers of digital products like ebooks, PDF files, and digital assets. Customers appreciate the convenience of the app, its ability to handle multiple digital files, and the quick setup process. However, there was one review mentioning a server crash during a pre-order release, which was promptly resolved by the support team within an hour, leading to a revised rating of 3 stars instead of 1 star.

Highlights

Ease of use, efficient customer support, seamless integration with Shopify
Wide range of features, convenience for sellers of digital products
Quick setup process, ability to handle multiple digital files
Server crash incident promptly resolved by support team
Positive feedback on PDF stamping, customizable emails, and on-demand stamping

Rating Breakdown

  • 5
    95% (76 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 20, 2024

All-round brilliant experience with this app so far. It has masses functionality that allow you to set up file downloads exactly as you want them and it all links with your Shopify store. The tracking function that can stop users from link sharing is brilliant. File downloads are quick. Linking your files to products is super easy. All of the support documentation is so helpful and is up-to-date so even if you're not a super techy person, you can follow it to set up your store/file downloads. We had a query with one of the functions and William was amazing - he answered the query within minutes (seconds?!) and solved the issue right away. I also asked for help with how to customise the colour and position of the download buttons that are on the customer accounts and download page. I was expecting some instructions but he hopped onto the site to code it for me!! :D Wasn't expecting this and I am very grateful that he did this for me! Thanks William!! Absolutely amazing customer service and app with no sneaky upsells or anything like that. Highly recommended for anyone who sells digital products.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

You're welcome! Thank you so much for your kind words! I'm super happy that I got you set up quickly and added all your customisation the way you wanted. Always happy to help as fast as possible :D happy selling!

5 / 5 Share

May 15, 2024

I've been searching for an app that does what Fileflare does for years (selling digital with physical products, pre orders etc) and have tried many different apps, all with varying degrees of problems. Fileflare seems like it's in a field of it's own. The service, care and understanding of the needs of this kind of app has really been amazing, I couldn't recommend the team and this app high enough. A++++++

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review! It really means a lot and I'm super happy that we got you set up in no time :D

5 / 5 Share

May 10, 2024

The best digital downloads app on Shopify, highly recommend. Also, the service is 11/10 (absolutely amazing)!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Unparalleled Support and Outstanding App Performance! I've been using the DDA Fileflare Digital Download app to manage the digital goods for my business. This app has significantly streamlined how we handle our downloads, but what truly sets this app apart is the exceptional support from William Sutton. William went above and beyond to help us set up the application, ensuring that it seamlessly integrates with our existing systems. He was incredibly responsive to our queries, and whenever we faced any technical challenges, William was there to provide prompt and effective solutions. His dedication to excellent service has not only made the technical side worry-free but also enhanced our overall operation. Thanks to his support, we can focus more on our mission rather than technical issues. I highly recommend this app to anyone looking for a reliable and efficient solution for managing digital downloads. The app works flawlessly, and with William's support, you will be in great hands! Thank you, William and the DDA Fileflare team, for your outstanding service!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 25, 2024

Amazing app and A++++++ support. William and the team are constantly updating and adding new features. We highly recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more