Digital Downloads ‑ Fileflare
Sell any digital downloads: PDFs, eBooks, etc with ∞ bandwidth
Rating
4.9
feedback
114
chart
#4,864
All reviews
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April 18, 2026
Ian is amazing; got helped very quickly!
Thanks for using Fileflare and for having good opinions about people! - Ian
April 16, 2026
Great product, and tech support is stellar. I was able to get in touch with an actual human and get the answers I needed - very quickly - to complete setup. Then, when I needed an option added to the PDF Stamp feature (the primary use in my case for this app), the team responded and the feature had been added within about a week. It can be a real gamble sometimes choosing between apps. Very glad I went with FileFlare. Highly recommend to anyone that wants to protect their digital products!
It's great to hear the new PDF stamping feature is working well for you. We love hearing good ideas for new features, so don't hesitate to reach out if anything else comes up! Helping merchants protect their digital products is what we're here for :)
April 13, 2026
I have had a great experience with this app. It's easy to use and gives my customers access to their files. They overhauled the app about a year ago and it got much better. The team is really helpful and responsive. 5 stars
Thanks so much for the kind words! We're really glad the improvements we've been making have made a difference for you — and we're not done yet :)
March 30, 2026
Excellent app with truly outstanding support FileFlare has been a great solution for our digital downloads. The delivery page is clean, secure, and user-friendly (especially with the video instructions we requested). What really stands out is the support team. They've been extremely responsive and helpful twice now: - Added the ability to embed videos directly in the delivery page editor when we asked. - Performed a bulk edit on all our imported historical orders to restrict access and protect our version policy. They're even working on a longer-term solution for per-order file snapshots. This level of support is rare and very much appreciated. Highly recommend FileFlare, especially if you value a team that listens and acts.
Thank you for your review! We enjoyed working with you on the video embed feature for the delivery page. It's a great example of how customer feedback shapes the product, and we're glad it's working well for you. We've already recommended using it to a few more people since :)
March 30, 2026
March 19, 2026
March 19, 2026
I can’t praise this app enough! It’s easy to use and very straightforward. I love that I can manage a large library of digital products and the app handles it without slowing down. My favorite feature is the option send updates to my customers when I make changes. It's a much needed feature in my case since version updates happen often. Files are delivered instantly and, and I never had issues with customers not receiving their downloads. The support has been fantastic. In the beginning, the team helped me import items from another app, and since then, over the past 2 years of using it, everything worked exactly as it should. I didn't need to contact support since. Big thanks to the team for an amazing app that my business can't run without!
We love hearing that Fileflare has become an important part of running your business! It genuinely means a lot to the whole team. Thank you so much for taking the time to leave this review :)
March 18, 2026
March 10, 2026
Fileflare has been the perfect and most essential app for my digital store. It's super easy to use, and offers all the functionality one would need from a digital downloads app. The customer support teams is also refreshingly easy to communicate with. Would highly recommend!
Thank you so much! We work hard to keep Fileflare feeling simple without losing out on functionality - it's great to hear that balance is landing well for you. Really appreciate the kind words about support too. 🙏
March 4, 2026
Feb. 27, 2026
Love this app. Customer service is super quick with response and is always ready to fix any issues in a timely manner. Nothing but positive experience with them so far.
Thank you! Especially glad to hear the support experience has been consistently good. We'll keep it up!
Feb. 27, 2026
Fileflare is a lifesaver! Ian is quick to respond, and the app itself has been seamlessly working.
Ian here, thank you! Making the whole team read this one. 😄
Feb. 16, 2026
Feb. 5, 2026
Jan. 26, 2026
March 1, 2026
FileFlare makes delivering digital products effortless. Everything runs smoothly, downloads are secure, and setup was quick and easy. Highly recommend!