All reviews

Rating Breakdown

  • 5
    96% (96 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 30, 2023

This is a superb app. I took some time to explore various options and this one is by far my favorite. It offers a multitude of possibilities, including an impressive PDF stamping feature. Furthermore, their customer support is swift and efficient. I highly recommend it.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! It means a lot. I'm really happy that it is your favourite :) if you ever need any help, get in touch.

5 / 5 Share

May 25, 2023

This app is a lifesaver! Best app for delivering digital content and links. The dev has really thought about the customers' needs. Recommended!

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review! We really do appreciate it and I'm glad you found it a lifesaver!

5 / 5 Share

May 2, 2023

What a wonderfull app sorted out so much of what we need moved over from another app out of frustration and this app gave us so much more for what we needed. Their support team is incredible. Thank you!

Using app

About 1 year

Total reviews

13

Average rating

4.8

5 / 5 Share

April 11, 2023

This is exactly what I needed for my shop. I had a few questions, which were answered really fast. They told me, that the cheapest plan would be enough for me, which was very helpful. All in all, it's good to know, that there is a friendly and helpful support.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review. We really appreciate it! If you ever need any help, just drop us a message anytime and we will be there.

5 / 5 Share

March 29, 2023

This app is absolutely perfect! It does everything they say and more. I'm really glad i found it and i recommended it.

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! Means a lot!

5 / 5 Share

March 13, 2023

I tried several different digital download apps and they all were filled with issues i.e. can only upload 1 file, cannot customize any settings etc. Then I discovered Downloadable Digital Assets that had it all - upload several assets, customize emails, PDF lock and stamping etc. and I couldn't be happier. We are definitely ready to scale! And on top of that William was there from the start to make sure everything looks right and is working properly. I think I am now using this app forever!

Using app

2 days

Total reviews

11

Average rating

4.9

Developer Reply

Thanks so much for your kind review! I'm so happy that you found our app and that I was able to help you :) as always, if you need any help with anything, I'm always here to help!

5 / 5 Share

Feb. 23, 2023

To William, the Developer, THANK YOU for your patience and prompt response. As a "Boomer" who grew up on IBM typewriters and landlines, having an "extra hand" with William was OUTSTANDING CUSTOMER SERVICE. Sometimes, the tech language can be confusing. However, Willliam was gracious and wanted me to understand each step thoroughly. William forwarded me a "personal video" which I could follow. This was extremely helpful. William's manner is easy and professional, and he wanted me to understand the robust platform I had purchased. I HIGHLY RECOMMEND this app and know that as my business scales, I will ALWAYS be a customer. Thank you again, William. I'm rooting for your app to become one of the highest downloads on Shopify. Asker Furst GlobalMultimedia America

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! It means a lot to us! I'm super happy I was able to help you with everything! Always happy to help if you ever need any :) enjoy using the app!

5 / 5 Share

Feb. 11, 2023

I have been using your app over the last month to to provide a PDF product update to existing customers, and also to supply new orders with the PDF. Your app is amazing and has so many little tidbits that make my life easier (eg watermarks on every page, being able to edit both the "update" email and the "fulfillment" email). The watermark is really fast to apply - despite a hundred pages, it's only moments before the download files for customers on the 'thank you screen'. Thank you for all your efforts!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your kind review! It's all about those little bits that make a difference. We have built tonnes of digital Shopify stores, so we know exactly how to make the right digital downloads app. We have the fastest delivery systems and the most enhanced file protection that you have experienced! Give us a shout anytime if you need any more help :)

5 / 5 Share

Feb. 10, 2023

Good API documentation and quick communication with the developer team. Integration with Shopify works well.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your review! Glad the API worked well for you. If you need any more help, just drop us a message anytime.

5 / 5 Share

Jan. 16, 2023

Really an excellent app to deliver digital assets, and the customer team William really helped me to understand the problem, and solved it within 5 minutes, It was an above-expected gesture of help for me, Good luck to the developer and support team.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the kind review! Always here to help, so if you ever need any, just drop us a message and we can help as fast as we can :)

5 / 5 Share

Jan. 11, 2023

Does the job, easy to use and seems well thought out. Free-tier is decent. Responsive support team during our use too!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the review! Means a lot. Always here to help when you need it, so just drop us a message if you have any questions :)

5 / 5 Share

Feb. 6, 2023

I Bought Professional Subscription (75 GB), the setup was smooth and super easy, the tutorial and guide at every level is just amazing. I haven't published the store yet, I will keep this review updated for more feedback. Update: I am done with all the process and I can't thank enough to this awesome app, here are key features that i loved; 1- Super fast drag and drop 2- Customize files (So I am able to attach a customized asset to a specific order and customer can have it store in their customer accout) 3- All in one access - So I can view orders, products, assets all in this app and can edit orders, update and view the assetts attached to a product or a product with attached asset - very helpful 4-Email deliverability is super quick unlike many apps - I assume the developers who have invest in robust technologies - Also, Customizing email is very simple and gives me a lot of control in terms of adding different fields 5- Control on Assets is unparralleled... Looking for more amazing features and apps from you guys! Keep up the good work!

Using app

About 1 month

Total reviews

12

Average rating

4.7

Developer Reply

Thanks so much for the review! If you need any more help or have any questions regarding the features, then please drop us a message :) always happy to help.

5 / 5 Share

Dec. 8, 2022

Fantastic app - the guys who run it have excellent communication too helping out with anything I need. Works like a charm and I have particularly large downloads which some app run into troubles with. 10/10.

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your review Steven! We're chuffed that you love the app. We're always happy to help. Thank you for your continued support

5 / 5 Share

Dec. 6, 2022

Gets the job done smoothly and has very good customer support. Setup was very straightforward and fast. No complaints 5/5

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for the review! Always happy to help whenever we can. If you ever get stuck with anything, just drop us a message! Thanks!

5 / 5 Share

Nov. 18, 2022

Right now I'm still on the free plan and so far everything seems to work as expected and suitable for selling large and secure digital downloads. Looking to upgrade to a custom plan soon and the support has been great!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

This is perfect for photographers or colorgraders who want to sell LUT's or other downloadable looks for davinci, photoshop or Lightroom

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for the review! If you ever need any help, just drop us a message!

5 / 5 Share

Nov. 3, 2022

BEST RECOMMENDATIONS! I sell books and e-books and lots of them and I needed a system, where one purchase or file could not be shared multiple times. Downloadable Digital Assets does just that, so I know that my books are protected. I must say that I have had the best experience and customer service ever on any app I've ever used. Will has helped me and even added features to the app based on suggestions - which means that the product works exactly like I hoped for. They reply fast and follow up - it's truly a passionate founder who wants to make the best experience for his customers. I'm happy to be a customer and I am excited to follow the development of this company as I know they will listen to what the customers are looking for. Thank you so much Kind regards Hannah

Using app

About 1 month

Total reviews

5

Average rating

4.4

Developer Reply

Thank you so much for the kind words! I love hearing that you've had a great experience with our app and support :) great to have you on board! Let me know if you ever need any help and I'm here!

5 / 5 Share

Oct. 20, 2022

Easy to use and much better than shopify’s version. Support is great as I wasn’t sure on some things but the guys got back to me really quickly with some help: Great addition to my website. Bargain!

Using app

16 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your review! Really happy you got up and running and found a better solution :)

5 / 5 Share

Oct. 13, 2022

This is a very easy app to install and use, and provides the service I need. I had a question which the support team answered promptly. Definitely a 5-star app.

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review :) really happy that it was easy for you and that we were able to help you quickly. Let us know if you ever need any help!

5 / 5 Share

Sept. 1, 2022

Very easy to set up and use thanks to the excellent documentation and online support which quickly answered some questions I had. I had 21 PDFs ready for purchase and download in less than 4 hours after installing the app. Thoroughly recommended.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the review! We are glad you found our tutorials and support helpful :) Always here to help if you are ever stuck with anything.