BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
672
chart
#409
All reviews
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May 29, 2025
Amazing customer service! We just switched to BIG Downloads after being with SendOwl for over 5 years, and I can only recommend their tool and their team!
May 27, 2025
Just getting started with Big Digital and so far it's great. Very easy setup. We use "Nofraud" to screen our orders due to a super high rate of fraud. We had an issue with the integration between NoFraud and Big Digital and the developer responded very quickly, made a change to their app and it's all good. As a business we need developers that respond fast to tech support - we can't afford to wait days for responses and these guys top notch. Highly recommended!
Aug. 5, 2025
John helped me find a small bug on my order page and helped me fulfill the order to the customer's satisfaction.
June 10, 2025
THANK YOU THEO! You are awesome! You answered all my questions and was kind and caring and very helpful!
May 19, 2025
Just started using the app. So far it is working just as I need it to. Customer support is amazing! I had issues with the link on my customers account page and they stuck with me until it was resolved.
Aug. 4, 2025
This app is great. We were able to set it up very quickly — literally in 2 minutes. We also had one question, and the support team responded immediately, clearly and precisely, without wasting our time. We’re very satisfied and will definitely continue using it in the future. -------------------------------- Adding a second review because I simply can't not do it. We had an issue caused by another app – and Milo from the team, who is incredibly kind, spent probably around two hours with us until he managed to find the error. It's unbelievable that this other app had messed things up so badly and caused us to lose orders. The support from BIG Digital Download is the best support we've ever had. I 100% recommend them!
May 19, 2025
Support is quick and amazing for sure. Its early usage but the product looks great so far. Will use more and update!
May 18, 2025
So far so good, that app looks really promising. I wish it had a few more customizations for email and branding, but its good enough to get started. Amazing idea and great integration with Shopify's new features. If this changes I'll update my review.
May 14, 2025
May 13, 2025
Easy to use and customer service and the help center is A1. I've tried like 5 apps before this one and what took me a couple of months to do only took like 20 minutes on this app. The guy that helped me was Mateo. I recommend him 10/10!!
May 13, 2025
Exactly what I was looking for! Super easy to use and Theo on Chat Support was very friendly and answered all my questions.
May 13, 2025
Everything has worked great so far. It has been a simple, seamless migration from other digital download apps that have recently raised their prices. I highly recommend Big Digital Download. Their chat help is instantaneous and everything works great! Thank you Big Digital Download for making an affordable, digital store possible! THANK YOU!!