All reviews

Rating Breakdown

  • 5
    97% (754 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 1, 2024

Great customer service by Teo. HIGHLY RECOMMENDED!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2024

Still testing this app out, but what stands out to me is that it's the only Shopify digital products app that lets me create a new digital product from within its UI, versus having to head over to the default Shopify "Products" section to do it, then heading back to upload and attach some file to a product I created elsewhere. That attention to detail differentiates it from some of the other apps in the space, and the process of creating digital products feels more natural and logical to me. It's probably harder to program an app that does that, but it's a lot easier for me as a customer. If the team that built this does that right, they probably do other things right.

Using app

12 minutes

Total reviews

18

Average rating

2.8

5 / 5 Share

Aug. 31, 2024

Man THEO has been so much help throughout this process in making this app work the way i intended. I will definitely recommend this app

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

easy to use!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

Quick setup, awesome customer service, and flawless downloads for our customers. Highly recommend.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2024

I love this app already, I was having a problem with not being able to send different files for different variants under 1 product, but this app makes this easy. I spoke to Leo through the app chat who was helpful with answering the few questions I did have - when I was having a blonde moment. Would recommend.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Quick and fast, thank you

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

J'ai contacté le support, qui a été très réactif. Léo est une personne amicale qui a répondu rapidement à ma question en m'indiquant la marche à suivre. Bien que je n'aie pas encore utilisé l'application, l'assistance que j'ai reçue est excellente, et je suis confiante que l'application répondra à mes besoins. Je la recommande à tous ceux qui recherchent une solution avec un support client fiable.

Store

wellwy

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

Liking it so far, and Customer Service is great!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 27, 2024

Questa app è fantastica per gestire prodotti digitali su Shopify. È semplice da usare e rende il caricamento e la consegna dei contenuti un gioco da ragazzi. L'interfaccia è intuitiva, e il supporto clienti è sempre pronto ad aiutare. Se vendi prodotti digitali, questa app è un must-have!

Using app

28 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 27, 2024

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

THEO

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2024

Theo was super cool, easy to work with upbeat, and friendly. Answered several of my questions and I could feel the smile in their typing. Good job!! And thanks for the A+ Help!

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Great app, exactly what you need, straightforward to use!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Only been using for a day so far but everything was easy to set up and is working flawlessly!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

It is easy to use and, by golly, it works great!!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Great Service Theo!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

I downloaded this app after trying a few others and I have found it to be the best for my digital art store. It has everything I need and being able to upload several files for one product is great. I had a few questions about setting things up and I received a super fast, helpful response on their chat feature. I have now upgraded to the pro plan and I look forward to adding all my products. Thanks guys! Diane gingerandember.com

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

So far so good, just learning as I go

Using app

About 2 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 19, 2024

Thanks for all the insight into Big Digital Downloads. Looking forward to the upcoming enhancements! Quality product and support for your digital download products!

Using app

18 days

Total reviews

1

Average rating

5.0