All reviews

Rating Breakdown

  • 5
    96% (644 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (562)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2025

I really love this app. So simple to use. It has made me a lot of money for so little effort lol. And the service is amazing. Anytime I have a problem--which isn't often--they are right on top of it helping.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

April 1, 2025

This is my first time trying it out. The coleague on the chat was super helpful and provided me with useful straight to the point informations to set the ball rolling. Thank you!

Store

YLXGNK

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

Anna was great she was very quick and helpful. She verified my store and made everything easy getting started!!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 30, 2025

Customer service so far has been A+++++, I needed a question answered and it is Sunday at 4:03 p.m. and my question was answered in less than 40 seconds! Unheard of but this company is rocking it on the customer service side!!!

Using app

40 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

March 29, 2025

Great experience and quick response

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2025

Using app

About 10 hours

Total reviews

5

Average rating

3.2

5 / 5 Share

March 26, 2025

Customer service is legendary.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2025

I've only had it installed for 48 hours but it seems to be working a treat. Theo (in customer service) was a champ and helped make sure my store was verified and everything was working as it should. Thank you!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Answered all my questions promptly and provided additional resources. Excellent!

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Theo, the rep that helped me, was so supportive. Got the job done! I just started using the service and so far, everything is running smooth. Really happy and grateful for the service.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2025

Store

Web Kit

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2025

Was not expecting to get such great customer service. I had a veryyy unique problem I was looking to solve with a deadline and their team reached out to me within 30 seconds....I don't normally leave reviews but they're on top of it. Highly recommend.

Store

CRACKD

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 22, 2025

These guys are great. I'm sure there's a lot of coding that went into this app, but the user interface is simple, intuitive and easy to use. Their service is awesome and someone always seems to be available.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Amazing customer service and refreshingly functional app, does exactly what its advertised to do, and its incredibly smooth and well detailed. I was previously using a free app that stopped working out of the blue and I found BIG Digital Downloads on my search for a new one. I have no problem at all paying for such a quality product and amazing customer service.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

Excellent and quick customer service from Mateo and Anna. Definitely worth the paid plan!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

I've recently downloaded this app and needed assistance with some of the settings. The online chat service was beyond helpful with all of my questions! I highly recommend this app.

Using app

About 5 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2025

Wonderful support - quick to respond and easy to follow along with. Thank you!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

I tried another app before this one and BIG has turned out to be so much easier to use, with great customer service. My initial impression is a good one!

Using app

37 minutes

Total reviews

1

Average rating

5.0