BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
778
chart
#389
All reviews
Rating Breakdown
Aug. 5, 2024
The app is user friendly and straight forward. The support team is responsive and kind, even in the middle of the night! I randomly chose this app from many others as an extension for my shopify store, and I am so glad that I did!
Aug. 4, 2024
So far so good had a great support experience and my name is WG and I approve of this app.
Aug. 2, 2024
The 1-1 customer service was super helpful, especially a person named Theo!
July 31, 2024
app molto bella e intuitiva, theo dell'assistenza clienti molto gentile e disponibile
July 29, 2024
Everything runs so smoothly! No complaints. Customer service quick and helpful. Thanks
July 27, 2024
The app was easy to use and extremely user friendly. When I contacted customer service they went above and beyond to work with me.
July 27, 2024
Je suis très satisfaite de l'application. Interface intuitive et facile d'utilisation. J'ai eu besoin d'aide à un certain moment et Theo m'a offert un service à la clientèle de première qualité ! La seule raison pour laquelle je n'ai pas mis 5 étoiles, c'est que j'aurais aimé offrir mes vidéos à l'écoute seulement sans possibilité de téléchargement. Theo m'a assuré que l'équipe travaillait à l'amélioration de l'application et que la suggestion serait faite à l'équipe pour cette fonctionnalité. Je recommande sans aucune hésitation !
July 23, 2024
Great customer support, responded within seconds and cleared out every question I had
July 23, 2024
Exactly what I was looking for! Works great, and had no problem with customers till now!!
July 22, 2024
July 19, 2024
I'm currently setting up the app and Theo has been of great help! Very patient and very helpful :)
July 19, 2024
I love this app! It is super simple to navigate for a non-tech person like myself. It is super easy to upload digital files to my Shopify store and customize the emails sent to my customers upon purchasing from my store. The chat support is super helpful. Theo was able to answer all of my questions and verify my store quickly and was friendly and upbeat.
Store
My Store
Using app
About 2 hours
July 18, 2024
simple, kind, and detailed explanation for asking for the help that I needed.