Digital Downloads & PDF ‑ BIG

Migrated from WooCommerce to Shopify and had a few absolutely amazing interactions, and my questions answered within minutes. Highly recommend.

top support, sehr zufrieden.

New to the app but it's been really easy to set up. I've made my first sale and it all went very smoothly

This app has awesome features and the customer service is great!

Incredible app, the experience is fantastic, license keys perfectly handled everything is well thouhght. Recommend for any digital product.

Very good app! However, a few important features are still missing, such as filtering customers who have not downloaded the file. These customers could request a refund simply because they overlooked the email. With many orders, we have to constantly click through the lists to find these customers. An automation feature would be even better. If a customer has not downloaded the file after x days, they receive a reminder. Otherwise, really good!

top online service (John)

Excellent customer service

This app has worked really well for our store so far. Customer service is very quick and efficient! John helped us verify our store within seconds.

Too bad service, not offering any trial of paid plan to explore features. Along with no custom email option on their pro plan.

top

Theo was such a huge help with a problem I was having. Thank you so much for all your help. Fast and efficient and great customer service

Very helpful and fast!

This is the second time I’ve installed BIG Digital Download, and once again it’s been a fantastic experience. The app is incredibly easy to set up and use, making it effortless to manage my digital products. I use it primarily for STL file downloads, and it has proven to be extremely reliable and effective every time. I really appreciate how smoothly it integrates with my Shopify store and how simple it makes delivering files to customers. Highly recommended for anyone selling digital products!

Great. Efficient. Friendly. Quick.