All reviews

Rating Breakdown

  • 5
    96% (645 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (563)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2024

Mateo was very helpful and handled all of my needs

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very easy to understand, that makes the whole process easier. A great app if yyou want to sell digital products. Enjoy!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

The response time and help on this app is unbelievable. I live in australia and within a few minutes I was talking to Leo. He was switched on and helped me set up the email test, as well as getting the download on the purchasing page. Excellent product, excellent service.

Store

MechSN

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Such an amazing app, it offers all important features. Easy to use communication templates to send to customers. And great customer service. Highly recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Very responsive, even on a Sunday! Mateo helped me through site verification and eliminating the Big Digital watermark.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Great!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2024

Fantastica app, mi sta aiutando a gestire i prodotti digitali del mio store.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

Theo was a great help to solving my issue! Digital Download has been a blessing to my brand.

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2024

perfekt

Store

Lefrani

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

The contact support it is really great! I had an issue with a digital product which was not even related to the Big digital downloads products, but Theo really helped me resolving it. Really recommend this app!

Using app

24 days

Total reviews

11

Average rating

4.3

5 / 5 Share

Oct. 15, 2024

Excellent app!

Store

Bizebo

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Fantastic support!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Great App and great value, I've been using it for over a year. Needed to add the download button on my thank you page, and the support team walked me through it. Highly recommended.

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

As a newbie to building a Shopify store, I was pleasantly surprised by the ease of use of BIG Digital Downloads. Setup was smooth and adding new products to my store was a breeze. Highly recommended for beginners looking for an easy solution.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 14, 2024

Theo did an amazing job and was quite attentive to all my needs and made sure everything was good to go before we departed.

Store

THENTIC

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 12, 2024

very good staff help you with everything

Store

LZS

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

So far so good! I was looking for an easier way to provide digital products to my customers and Hopefully this is it! Mateo was excellent via Chat as I'm still in the process of uploading products but he reassured me if I had any issues to contact them directly. Great Customer service! Thank you!

Store

Quizook

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2024

excellent app

Using app

23 minutes

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 11, 2024

I just downloaded the app and spoke with Leo, the app founder to confirm my shop. He's super kind and ready to guide you through the app and answer any questions you might have. I also uploaded my first digital file, which was super easy to do so.

Using app

42 minutes

Total reviews

1

Average rating

5.0