BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
743
chart
#3,444
All reviews
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Feb. 1, 2025
Jan. 30, 2025
Allows us to sell our licence keys on Shopify. Great app, and really fast live chat support when I got stuck!
Jan. 28, 2025
Jan. 25, 2025
Sono sincera, ancora non ho avuto la possibilità di provare questa App, perchè ho problemi pesonali con alcune modifiche dei miei file digitali, per questo motivo sto contattando l'assistenza. Sono veramente pazienti, disponibili, ascoltano i nostri problemi, e soprattutto cercano di risolverli. In questi giorni, ho chattato spesso con Theo, è molto bravo e disponibile, sono veramente soddisfatta, e sono sicura che troverà una risposta al mio problema.
Jan. 22, 2025
I was having difficulty with getting the PDF stamp off my digital downloads and their customer service was amazing. They were super helpful, answered my questions and got back to me right away.
Jan. 22, 2025
Leo was very responsive to removing their branding from emails being sent to customers. My ebook is also already live with such little effort. Highly recommend.
Jan. 18, 2025
Jan. 15, 2025
Jan. 12, 2025
I tried another app but was too awkward to install, so I switched to BDD. Easy to install for a beginner like me. Great online chat support as well - so helpful and polite. :)
Jan. 10, 2025
Jan. 24, 2025
DO NOT download this app. Was charged $2660 USD in bandwidth fees with ZERO notifications telling me I had gone over. I was paying 54.99 a MONTH I didnt even know what bandwidth was or that I had gone over by 111TB!!!!! Leo will be in touch with my legal team If this is not resolved. Edit: In reply to Leo's comment: I cancelled the subscription on Jan 8th... If you take a look at the screenshot attached the "52" emails they sent me you can see that 90% of them were sent AFTER I unsubscribed... and I cannot seem to find the emails sent on Dec 21st in my inbox? Not even in Spam or Junk?... Their support is terrible. The chat Icon in the bottom right of the Shopify app doesn't even work. There is no chatlog. When you hit enter after typing it just resets and you have to check your email to see their replies and then enter your response back into the chat box on the app without even seeing the log LOL. When downloading this App I was fine with paying the $0.023 per download after 100TB. That would equal to roughly $2.00 per download on the product I was selling (I sold it at $50, product was 95gb) What I was not aware of is that they dont have a download limit or anywhere to edit it so people cant share the link?? A product a user was supposed to download once ended up being downloaded roughly 10-20 times... Do yourself a favour and stay away from this App. I pay $800 per year and have a 200gb limit with 50gb worth of files to attach to each product. Thanks!
This is us not warning them : https://ibb.co/wR0kjHV Yes you counted it right : 51 emails were sent to warn him on his Shopify admin email* Next time i'll try 52, maybe it will work. Leo PS. This is exactly the price our hosting provider charged us, and legally, we're not allowed to sell a service at a loss. It's called 'the law'. PPS. At the time of this writing, I charge $0.023/GB (above 1TB..) and competitors charge anywhere from $1/GB (skypilot : https://ibb.co/0Vf2XxT ) to $0.075/GB ( filemonk : https://ibb.co/68w4ZM1 ). So i'm 3x to 40x cheaper than others. *this is on top of a BIG RED BANNER on his dashboard saying '🚨 WARNING YOU'RE ABOVE THE 1,000GB THRESOLD, CONTACT US IF YOU DON'T UNDERSTAND THIS WARNING'
Jan. 6, 2025
The best app for delivering digital products. We used it extensively over the last year. The customer support is also great. Reliable and fast.
Jan. 5, 2025
Very helpful and engaging support. So far the product does exactly what we need it to.