All reviews

Rating Breakdown

  • 5
    96% (645 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (563)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2024

Completa, con todas las utilidades necesarias para que los clientes se descarguen los archivos con total seguridad para el creador. Además permite el estampado en los pdf lo que frena el plagio.

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2024

Great Support and the app is easy to use and navigate.. Look no further if u sell digital product.. this is teh app

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 14, 2024

O melhor atendimento de todos!!! Theo e um grande Profissional!!! Recomendo 1000 vezes!!!!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

So far enjoying a lot! It's easy to use and the support was fast and super kind helping me set up everything! Thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2024

would prefer it if it had preview to listen to the song prior to purchase. But good overall.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 12, 2024

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

its great thank you

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2024

Great app and super fast support whenever required.

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2024

super god service

Store

My Store

Using app

41 minutes

1 / 5 Share

Sept. 11, 2024

Doesnt work as good as others. The downloads dont show at checkoutpage, and the email send it to spam. Maybe they have great support idk, i expect an app to be usable straight away without any support

Using app

7 days

Total reviews

3

Average rating

2.7

Developer Reply

Hi there. Leo speaking, the app founder. If you're a legit review, i want to let you know it works without needing any support, you simply have to enable one setting on Shopify so people can download the files they've purchased right after checking out. In fact you've got several ways to do that (they will all work). 1st option : go on your theme editor and edit your "thank you page". From there you can add an app block. Add this app block. 2nd option : go on your theme editor and edit your "status" page. From there, add the app block too. 3rd option : go in your Shopify settings then click on Checkout. From there, you can enable the 'post purchase' page which is another different page where people would have the opportunity to download. If you do all 3 things AND if you enable the emails, then your customers will have 4 changes to download your files. Everything is built-in Shopify and has to be enabled on Shopify and the support is only there to guide you on how to do that (but if you already know how to use Shopify its pretty straightforward). This being said, honestly, i'm not sure this person is a genuine person. It really looks like some competitor paid someone to leave a 1-star review on my app. Reason behind that? At the time I'm writing this reply, he left bad reviews on my app and on Shopify official app which are #1 app and #2 app for keywords such as "digital product" on the app store. I'm including a screenshot https://ibb.co/s9hPGqj I would not be surprised if this shop was a friend of app #3 or #4 fsince it does not make any sense to leave such a harsh review (without even contacting me once) given how easy it is to use my app (you can read all the reviews about the ease of use) And to everyone else who've read that lengthy reply, you're a bloody legend and I hope you're having a great day ahah --Leo

5 / 5 Share

Sept. 11, 2024

very good and easy to unsterdand app, Leo best guy I swear

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Not only a great product but incredible customer support. I had some initial issues from not knowing how to input license keys and I was assisted quickly and effectively.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

This is my first time building a shopify store. BIG Digital Downloads was so intuitive that I was set up quick and can easily add products to my store. Really super easy for beginners

Store

Alively

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Works great and their customer service is excellent!

Using app

27 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Wunderbare App. Sehr netter und hilfreicher Support. Die App ist auch sehr einfach einzurichten und zu verstehen!

Store

womence

Using app

About 2 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

Quick and helpful responses and also very friendly.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2024

This app lets me give my customers digital downloads and is straight forward. Also, customer service is super responsive and nice :)

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Avec THEO, cela s'est très bien passé!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

La solution idéale pour vendre du produit digital. Fiable et efficace !

Using app

1 day

Total reviews

1

Average rating

5.0