All reviews

Rating Breakdown

  • 5
    97% (645 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (563)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2024

I Spoke with mateo and he was swift and very helpful, explained things well, very much recommend working with him and this software

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Thanks, THEO, for great customer support. This app is easy to use and the support team is helpful, efficient, and friendly.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2024

Das Einrichten der App ist einfach und intuitiv. Via Chat kann man direkt mit dem Gründer und Entwickler sprechen. Das ist natürlich super, gerade wenn man mal ein Problem hat (was ich bisher nicht hatte).

Using app

4 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 1, 2024

Falls man Support benötigt am besten per Mail kontaktieren. Leo, der Gründer, antwortet zügig und hilft einem in kurzer Zeit bei möglichen Problemen.

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

April 24, 2024

I would recommend this app because the customer service is good if you run into any issues. Theo was very helpful with explaining the app.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2024

Thank you for you help Theo

Store

mpchead

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

relly great app and ceo

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2024

I've just downloaded the app - so far it's super easy to set up and implement. Also, I utilized the chat feature and customer service was excellent. Quick response time and great communication.

Using app

19 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2024

THEO is cool guy, app is amazing :-D

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 18, 2024

Great app great costumer service, got an extra 250 Mgb just when I needed it! My clients loves it never have issues with this app thank you! Recommend

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Super einfach eingerichtet. Der Gründer Leo hilft sofort bei Fragen. Bin absolut zufrieden. Für mich ist wichtig, dass es wirklich einfach einzurichten ist und maximal gut aussieht. Top.

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 18, 2024

Excellent and fast service

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

April 17, 2024

Works great. Very clear and user friendly :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Theo was awesome! He was able to get me verified and taught me something new about my store. I just created my own order to send! Thanks so much!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2024

Using app

22 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 14, 2024

I've been using the BIG Digital Downloads app for getting downloads of my movie and music to customers, and it's been really excellent. It was easy to set up, and it has worked exactly as I wanted it to. Zero complaints really. In addition, their customer service has ben excellent, and even pro-active. And it's a real person I've dealt with each time! So, yeah, very high marks on every level here. If you need to have an interface for your digital products to be downloaded by your customer upon purchase, look no further than this app! -Röckët

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 13, 2024

Excellent FAST support. I just launched my new business and I took a chance on BIG Digital Downloads for my E-Book and Digital Artwork. I have been so happy with the ease of the app for Shopify and have NOT had any issues with my customers orders. I am so grateful I decided to go with this app and I will continue to use it for my shop. I would like to add that Leo is amazing. I have messaged him twice to ask some basic questions and he has responded (even on a weekend) very quickly. If you are shopping for the best app, then this is the one for you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

This app is wonderful, had a question and Leo responded very quickly via the chat system. So nice to use a plug in with fast support.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2024

Better than the app I was using (Filemonk) as the option to mark digital products as fulfilled is included in the free plan. Also great support from the founder Leo. Easy to use and quick to set up. A+

Using app

2 days

Total reviews

6

Average rating

5.0