All reviews

Rating Breakdown

  • 5
    97% (645 ratings)
  • 4
    2% (13 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (3 ratings)

Reviews with Text

  • 85% (563)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 28, 2024

I used the chat to Verify my store and spoke with THEO. Very easy to speak to and was no hassle at all!

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 23, 2024

The support guy was great! Answered all of my questions and they are able to support exactly what I am trying to do.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2024

Unbelievable customer service and highly functional app!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

SUPORTE MUITO BOM, OBRIGADO THEO

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2024

I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 18, 2024

The application runs incredibly smoothly, and the customer service is top-notch. Thanks to Theo's assistance, I was able to get my store verified in just a few minutes!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Mateo was excellent and was able to help me with all my questions, the app is super easy to use and great support and customer service! Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Theo Helped! Very good support, and great app

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Amazing team running this company! Worked with me for over an hour on a Sunday even though I was still on the Free Plan! I had no hesitation upgrading when I realized I wasn't speaking with a bot and Leo was quick to offer his help, even when he didn't need to! Thank you! Love this service! I can't wait to see our businesses all grow!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

Anna was very quick and helpful, and my issue was solved right away. Thanks!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Great app, great support ;)

Store

inkBOOK

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2024

Easy to setup and use, great support. Look no further.

Using app

About 4 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

May 9, 2024

Mateo was awesome! Really appreciate the help setting up the app. Among the apps I've tried so far for digital downloads, I like the interface on this one the best.

Using app

33 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Overall, this app has worked great. I recently had a issue and used their chat help. Leo, their founder, was awesome in his patience in helping me resolve this small issue. Definitely an app with excellent customer service!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2024

Great customer service with Theo and I'm loving the app so far. Uploading videos for a digital course and its super easy.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

interface is super user friendly, and service is also super good

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

THEO helped me really quickly and provided excellent customer care. Thank you!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

Just started using this app, however so far so good and THEO was amazing when asking questions.

Using app

About 24 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2024

THEO ist richtig nett. Guter Support. Guter Service

Using app

About 1 hour

Total reviews

1

Average rating

5.0