BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
668
chart
#352
All reviews
Review RSS Feed
June 26, 2024
I recently had the pleasure of working with Theo, who assisted me with several issues I was experiencing with their app. Theo was incredibly quick to respond and solved my problems efficiently. His professionalism and expertise made the process smooth and stress-free. I'm thoroughly impressed with both the app and the outstanding customer service. Highly recommended!
June 23, 2024
June 22, 2024
June 20, 2024
Amazing customer service, Leo is such a nice guy and the app works beautiful! :)
June 20, 2024
Theo was awesome and helped me get everything up and running. thanks so much!!
June 20, 2024
This is the best app on Shopify! The product works beautifully and the support chat (for a "me issue" not an app issue) was brilliant - friendly and knowledgeable.
June 20, 2024
Leo is incredibly friendly and helpful. He assisted me promptly and made my experience seamless. Highly recommend!
June 6, 2024
I worked with Theo, he is a terrific help! Granted I did not need much but he was very friendly and helpful!
June 6, 2024
Theo helped me to upload my eBook today. He was so easy to talk with and so helpful and especially patient as I am not good at tech stuff. Thanks Theo!!
June 4, 2024
Support is great. Mateo was very helpful and guided me through the process of setting up the app.
May 31, 2024
THEO the customer service is alot of help he explained everything very professionally and answered all my questions pretty quick . Keep up the good work
Store
My Store
Using app
2 days
May 31, 2024
I've been using Digital Downloads for just over a month to send out videos to my customers who made digital purchases on my site, and it's been really great and smooth to use! The customer support is amazing too! Theo was able to get me verified quickly and was really supportive with queries I had as well. I highly recommend this app!
May 29, 2024
Just made the switch from another digital download app thats no longer supported by Shopify. The process is seamless so far and Theo was instantly very helpful so I have high hopes for this one!
May 29, 2024
Hands down the best app for digital downloads. We sell sound libraries with a total size of over 30 GB and all works very smoothly. Besides the app itself, Leo from support quickly responds to any questions within the hour, definitely recommend this app if you are selling digital products.
May 28, 2024
Great experience so far! Thanks for your help Theo. Looking forward to working with this app for a long time. :-)
May 28, 2024
Theo was a great help with onboarding. Def don't have customer service like this on the internet these days. The reviews werent joking about the customer service. Theo was awesome!