BIG Digital Downloads Products
Sell digital product, PDF, license key and eBook with ease
Rating
5.0
feedback
743
chart
#3,447
All reviews
Review RSS Feed
June 20, 2024
Leo is incredibly friendly and helpful. He assisted me promptly and made my experience seamless. Highly recommend!
June 14, 2024
The app is incredibly helpful for digital downloads. The customer service is exceptionally fast and efficient. The feature I needed to launch my ebook, Stamping, is already provided and is extremely useful. Additionally, the app sends instant email notifications for any updates, ensuring users always have the latest version. Overall, it's an excellent app for digital downloads.
June 13, 2024
Awesome and help is right there if you need it! App is simple to use and thorough, making my life so easy. Thanks so much for making Big Digital Downloads, I don't know what I would do without it! And Theo was absolutely spot on helping me out.
June 8, 2024
The app is very easy to use. Setting up my ebooks on it was a snap. Then there is an added section where you can then customize how many copies they can download, licenses etc. The customer service support is also very fast and very efficient.
June 6, 2024
I worked with Theo, he is a terrific help! Granted I did not need much but he was very friendly and helpful!
June 6, 2024
Theo helped me to upload my eBook today. He was so easy to talk with and so helpful and especially patient as I am not good at tech stuff. Thanks Theo!!
June 2, 2024
Love this app! It's the only app I could find that allows me at add download links vs uploading files AND keep my email address as the sending address. I needed help with an issue and Mateo quickly fixed it. Highly recommend!
May 31, 2024
THEO the customer service is alot of help he explained everything very professionally and answered all my questions pretty quick . Keep up the good work
Store
My Store
Using app
2 days
May 31, 2024
I've been using Digital Downloads for just over a month to send out videos to my customers who made digital purchases on my site, and it's been really great and smooth to use! The customer support is amazing too! Theo was able to get me verified quickly and was really supportive with queries I had as well. I highly recommend this app!
May 29, 2024
Just made the switch from another digital download app thats no longer supported by Shopify. The process is seamless so far and Theo was instantly very helpful so I have high hopes for this one!
May 29, 2024
Hands down the best app for digital downloads. We sell sound libraries with a total size of over 30 GB and all works very smoothly. Besides the app itself, Leo from support quickly responds to any questions within the hour, definitely recommend this app if you are selling digital products.
May 28, 2024
Theo was a great help with onboarding. Def don't have customer service like this on the internet these days. The reviews werent joking about the customer service. Theo was awesome!
May 28, 2024
I used the chat to Verify my store and spoke with THEO. Very easy to speak to and was no hassle at all!
May 24, 2024
Amazing Help!!!! For new ones navigating these applications and websites, Mateo helped me greatly!!! Thanks again, BreezOrganicz breezorgaincz.com
May 23, 2024
The support guy was great! Answered all of my questions and they are able to support exactly what I am trying to do.
May 22, 2024
Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)
May 19, 2024
I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!