All reviews

Rating Breakdown

  • 5
    97% (764 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 83% (653)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 22, 2024

Unbelievable customer service and highly functional app!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2024

Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2024

SUPORTE MUITO BOM, OBRIGADO THEO

Using app

About 23 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2024

I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!

Using app

About 21 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 18, 2024

The application runs incredibly smoothly, and the customer service is top-notch. Thanks to Theo's assistance, I was able to get my store verified in just a few minutes!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Mateo was excellent and was able to help me with all my questions, the app is super easy to use and great support and customer service! Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2024

Theo Helped! Very good support, and great app

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Was helped my a person by the name of Mateo, and he did an extraordinary job at helping me automate license keys for my digital product. I couldn't figure out how to automate keys for different products due to my authentication system that I am using, however, Mateo walked me through everything and was able to help me fix all my issues!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2024

Amazing team running this company! Worked with me for over an hour on a Sunday even though I was still on the Free Plan! I had no hesitation upgrading when I realized I wasn't speaking with a bot and Leo was quick to offer his help, even when he didn't need to! Thank you! Love this service! I can't wait to see our businesses all grow!

Using app

About 10 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

Anna was very quick and helpful, and my issue was solved right away. Thanks!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2024

Great app, great support ;)

Store

inkBOOK

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

May 10, 2024

Easy to setup and use, great support. Look no further.

Using app

About 4 hours

Total reviews

4

Average rating

3.8

5 / 5 Share

May 9, 2024

Mateo was awesome! Really appreciate the help setting up the app. Among the apps I've tried so far for digital downloads, I like the interface on this one the best.

Using app

33 minutes

Total reviews

3

Average rating

4.3

5 / 5 Share

May 9, 2024

Overall, this app has worked great. I recently had a issue and used their chat help. Leo, their founder, was awesome in his patience in helping me resolve this small issue. Definitely an app with excellent customer service!!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 9, 2024

Very easy to navigate, the checklist was very helpful and it took less than five minutes to set everything up. Theo the representative was a great rep! It was great actually chatting with a human instead of a bot :)

Using app

30 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2024

Great customer service with Theo and I'm loving the app so far. Uploading videos for a digital course and its super easy.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 7, 2024

I use this to sell softwares using my own licensing solution and it would have been a pain to manually send licenses to customers and host a download repo for them to grab my product. To all software devs who need a simple and very attractive solution to distribute software and licenses post purchase, this is BY FAR the best one. The free version is remarkable but by upgrading to the paid version, even the cheapest one, you get so many niche benefits and it really helps out.

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2024

interface is super user friendly, and service is also super good

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2024

Simpel einzurichten, sehr korrekter Kundenservice. Theo konnte mir all meine Fragen beantworten und ist sehr kooperativ. Auch die Preisgestaltung ist in meinen Augen sehr fair platziert. Auch features vermisst man keine. Es tut was es soll, nicht mehr und nicht weniger uns so simpel soll es auch sein.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2024

I reached out to support because I couldn't configure the custom sender, and the response was immediate. Leo, with great patience, guided me through each step of the process for about 30 minutes. It's an application that I would recommend 100% to anyone who wants to see results in their business and avoid problems with clients who can't access their downloads. 100% Recommended. Support 10/10. Acudí al soporte porque no lograba configurar el custom sender, y la respuesta fue inmediata. Leo, con mucha paciencia, me guió en cada paso del proceso por alrededor de 30 minutos. Es una aplicación que recomendaría al 100% a todo aquel que quiera ver resultados en su negocio y evitar problemas con clientes por no poder acceder a sus descargas. 100% Recomendado. Soporte 10/10.

Using app

10 days

Total reviews

1

Average rating

5.0