Digital Downloads & PDF ‑ BIG

I've been using Digital Downloads for just over a month to send out videos to my customers who made digital purchases on my site, and it's been really great and smooth to use! The customer support is amazing too! Theo was able to get me verified quickly and was really supportive with queries I had as well. I highly recommend this app!

Just made the switch from another digital download app thats no longer supported by Shopify. The process is seamless so far and Theo was instantly very helpful so I have high hopes for this one!

Hands down the best app for digital downloads. We sell sound libraries with a total size of over 30 GB and all works very smoothly. Besides the app itself, Leo from support quickly responds to any questions within the hour, definitely recommend this app if you are selling digital products.

Theo was a great help with onboarding. Def don't have customer service like this on the internet these days. The reviews werent joking about the customer service. Theo was awesome!

I used the chat to Verify my store and spoke with THEO. Very easy to speak to and was no hassle at all!

Amazing Help!!!! For new ones navigating these applications and websites, Mateo helped me greatly!!! Thanks again, BreezOrganicz breezorgaincz.com

The support guy was great! Answered all of my questions and they are able to support exactly what I am trying to do.

Unbelievable customer service and highly functional app!

Working really well so far! Support was quick to help us with setting up the app. Keep up the good work :)

SUPORTE MUITO BOM, OBRIGADO THEO

I recently downloaded the Big Digital Downloads and I like it so far. I had a few questions about my settings regarding a personalized email and Mateo helped me to resolve my issue quickly. He was very helpful in making sure I was all set before our session ended. Thank you!

The application runs incredibly smoothly, and the customer service is top-notch. Thanks to Theo's assistance, I was able to get my store verified in just a few minutes!

Mateo was excellent and was able to help me with all my questions, the app is super easy to use and great support and customer service! Highly recommend!

Theo Helped! Very good support, and great app

Amazing team running this company! Worked with me for over an hour on a Sunday even though I was still on the Free Plan! I had no hesitation upgrading when I realized I wasn't speaking with a bot and Leo was quick to offer his help, even when he didn't need to! Thank you! Love this service! I can't wait to see our businesses all grow!

Anna was very quick and helpful, and my issue was solved right away. Thanks!

Great app, great support ;)

Easy to setup and use, great support. Look no further.

Mateo was awesome! Really appreciate the help setting up the app. Among the apps I've tried so far for digital downloads, I like the interface on this one the best.

Very easy to navigate, the checklist was very helpful and it took less than five minutes to set everything up. Theo the representative was a great rep! It was great actually chatting with a human instead of a bot :)