All reviews

Rating Breakdown

  • 5
    98% (53 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

I can't express how happy I am with this app. I've been using it for several years on numerous stores. The features of the app are great, making it very easy to sell/provide digital products, which make a significant portion of our revenue stream, and the service is spectacular. This is one of the few apps I always always install immediately in every new store I set up.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

1 / 5 Share

Dec. 23, 2023

Support Ticket broken. Just says No Connection. Does not support Shopify Collective

Using app

2 months

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 11, 2023

LOOK NO FURTHER! This is the app for fixing the digital download issues you have. Fabulous customer service. 50 reviews and they're all 5 stars. Nice job with this app

Using app

About 3 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

May 29, 2023

I love this app. It's easy, intuitive, works very well, and even when I had an issue with my theme, the support team resolved it extremely quickly, even on a holiday... A perfect 10. Special thanks to Michael Thomas.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

Great service, provided custom implementation and worked with me on a custom plan to suit my needs. Friendly bandwidth terms and good storage options for the pricing

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

We could not run our business without this great app. It allows our customers to download our digital products or view them online with built-in safe-guards to protect them. Plus, the developer of the app has been extremely responsive to our questions and has provided use with invaluable suggestions for running and growing our business.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

One thousand stars for the performance of this perfect app; ONE MILLION stars for the incredibly rapid-response customer care from its developer, Michael! I knew nothing about digital delivery apps when I went searching for one, so I read the reviews for almost every one available. I ultimately chose Uplinkly Digital Downloads for three reasons: (1) the clear-language description of its capabilities, and (2) the performance ratings from users, but what sealed the deal for me was (3) every single review of UDD stated the unparalleled customer service provided by Michael. Because he is the developer, he knows every tiny detail about the app, and is willing and able to impart knowledge to help his customers. Now, as we all know, there are lots of headaches with new business startup, You need a strong, timely, and reliable tech support; it is comforting, if not vital. And that is the kind of support you will get from Michael. He picked me up and set my feet on solid ground more than once, and I am very grateful. Do yourself a favor, and give Uplinkly DD a try! Best decision I have made, and it will be yours, too.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2023

You need look no further, this is the one! I don’t usually write reviews, but on this occasion I felt compelled to do so. Yes, the app works perfectly, looks great, and is very easy to use. But I mainly want to share the experience we have had with Michael and his team. I am trying to think of adequate words to describe the quality and speed of their customer service, exceptional, impeccable, outstanding. Their customer service should be the standard by which all companies operate, a standard that all companies should strive to attain. Thank you Michael, for all you have done, isupportcharity.org.uk wish you every success, and send you our best wishes.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2022

I have been completely blown away by the customer service from this team. All of my queries have been answered promptly and they go above and beyond every time I reach out. The app itself works wonderfully and I wouldn't be able to run my business without it! 100% recommend!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2022

I love this app! I looked and looked for an option for my digital file download products, and nothing worked quite right. This is perfect! It's easy to use and delivers my products exactly how I want. Also, Michael responded to an email from me right away. Not only did he help me do what I wanted to do, he went above and beyond to make it blend in with my color scheme and theme. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 1, 2022

I'm *so* glad I found this app. It's perfect for my needs and it works beautifully. In fact, I reached out for support, to adjust how it performs in my store, and Michael made these adjustments very quickly. I also really appreciate being able to begin at the free level, because I only have a few digital products to start, and then grow into the paid levels when I have more products. If you want to sell digital downloads in your Shopify store, this is clearly a superior app with superior support.

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Great app, and fantastic support. Michael replies super quickly and has been able to help me with my queries. I looked at many apps for eBooks and I'm so pleased with my choice. Highly recommend.

Store

LUXTRA

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

March 11, 2022

If there was 10 stars I would've given it. The app works like a charm and the Support is even better! Michael Thomas is always quick with a response and comes up with awesome suggestions on how to get the job done efficiently. Can't recommend this app enough, we pay the subscription with a smile. Keep up the great work!

Using app

6 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Jan. 28, 2022

We used Uplinkly to launch our HOME SKOOL product line and found it to be everything we wanted and more. It was easy to set up and the support team was very responsive in answering our questions. I highly recommend.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

I use this app to provide digital patterns to my customers. I have been using this app for months and it is great. No problems. Questions are answered promptly by their support team (they are also very friendly). I'm on their free plan which allows for 10 free product listings (and also has a lot less restrictions compared to other competitors' free plans). I'm coming close to that 10 but I will have no problem transition to their paid plan as it is affordable and their app has been essential for my store.

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

This app solves our problem and is very easy to use. Customer service is also fast, responsive and helpful.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2021

The best support in the world. Thank you so much Michael, for your help, your patience and the video you made for me. I am so happy. It was a hard work for you, I think. ;-) Kind regards, Barbara

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2021

I only sell digital downloads so the quality of a download app is critical. This app has allowed me to create a seamless and customized journey for my customers. I'm always worried when I get a new app - afraid of what lies ahead when it comes to customization and customer service. But, this app? It's far exceeded my expectations. Michael is phenomenal and timely and (ahem) patient when it comes to helping me help my customers. Thank you, Michael, for giving me the BEST APP I use!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

We would like to protect the content in PDF. After some research, we decided to try UpLinkly. We are really satified with the application that is very easy to use and intuitive. The support team is top notch. We're very happy and highly recommend UpLinkly for your file delivery on Shopify.

Using app

Over 1 year

Total reviews

1

Average rating

5.0