QD (Quantity Breaks/Discounts)
Boost sales with bulk and tiered discount pricing
Rating
4.2
feedback
33
chart
#13,575
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
15%
-
Less than a day
27%
-
Less than a month
33%
-
Less than a year
21%
-
More than a year
3%
Reviews Summary
The reviews for this Shopify app are quite mixed. While some users praise the app for its functionality and excellent customer support, others have faced issues with discounts not being applied correctly, slow customer support, and even theme malfunctions on their online store. Positive themes include great customer support, ease of use, and effective discount management. On the other hand, negative themes include discount errors, slow response times from support, and theme compatibility issues.
Highlights
Review RSS Feed
All reviews
Oct. 5, 2023
After sending 2 support requests which were ignored after the app stopped working last week I would not recommend this app at all. It did work prior to Shopify implementing the new One Page Checkout, but now it will show the discounted quantity break price in the customers cart, but it all gets removed during checkout, resulting in the need to refund customers after placing an order.
May 24, 2022
After an initial flurry to customise the app for our store, which seemed helpful (which is why this review is 2 starts not 1), customer support became ridiculously slow, and actually caused us to lose sales. The app caused a malfunction in cart - showing cart empty. QD did not announce when they were working on the site which adversely affected our customers, too. We have had no response over a week after telling them about the malfunction so have now have deleted the app.
We sincerely apologize for the misuderstanding. Our application does not make changes to the code and could not cause such issues with the cart. We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
March 19, 2021
I have used this app for a while now and it seems like the discount isn't applied more often than it is applied leading to frustrated customers. Sorry that I cannot recommend.
Please accept our sincere apologies for the inconvenience with the app. The discount might not be applied because of PayPal, ShopPay or Goggle Pay as all similar apps don't work with these express options. We kindly ask you to reinstall the app so our team can check it.
Feb. 10, 2021
Questa app funziona alla grande. Inoltre il supporto mi ha risolto un problema in appena 24 ore. Grandiosi!
Grazie mille per aver condiviso la tua esperienza con la nostra app :) Siamo stati felici di aiutarti. Fateci sapere se c'è qualcos'altro che possiamo aiutarvi con.
Jan. 18, 2021
Ottimo. Il team di supporto mi ha aiutato in tempi brevissimi a configurare al meglio la app sul mio store!!! Consigliata.
Grazie mille per le tue parole calde! Il nostro team di supporto è stato felice di aiutarti:)
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