QD (Quantity Breaks/Discounts)
Boost sales with bulk and tiered discount pricing
Rating
4.2
feedback
33
chart
#13,575
All reviews
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March 19, 2021
I have used this app for a while now and it seems like the discount isn't applied more often than it is applied leading to frustrated customers. Sorry that I cannot recommend.
Please accept our sincere apologies for the inconvenience with the app. The discount might not be applied because of PayPal, ShopPay or Goggle Pay as all similar apps don't work with these express options. We kindly ask you to reinstall the app so our team can check it.
May 22, 2020
When the app works, it's great. When it doesn't it creates a lot of headaches for me and my staff. The BOGO functionality was particularly problematic, with about 1/3 of customers not getting the free product they expected, requiring refunds or extra communications explaining the issue and manually adding free items to orders. Support was good at first, but the last two or three messages I sent got no response.
Hello! Please accept our sincere apologies for this situation! We would highly appreciate if you give us a second chance, so we can define the reason for such app behavior. We had received and replied to each of your requests by email, but it seemed that the letters got to the Spam folder.
April 24, 2020
The app has been working pretty well but there are orders that slip through and the discount doesn't kick in. Which results in the customer having to email me and complain about being overcharged (sometimes $30 which is a lot) and then I have to go refund that amount. Support has given me no reason as to why that happens, just claim its because of ShopPay or PayPal. All orders are paid via ShopPay or PayPal so that doesn't make any sense. I'd love to figure out the issue and then this app would receive 5 stars.