QD (Quantity Breaks/Discounts) for Shopify

QD (Quantity Breaks/Discounts)

Boost sales with bulk and tiered discount pricing

Rating

4.4

feedback

36

Reviews

chart

#4,500

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    17%
  • Less than a day
    28%
  • Less than a month
    33%
  • Less than a year
    19%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify app are mixed, with both positive and negative feedback from users. On the positive side, many users appreciate the app's functionality in providing quantity breaks and discounts, as well as the quick and efficient customer support. Users also highlight the ease of setup and the effectiveness of the app in increasing sales. However, there are also negative reviews mentioning issues with discounts not being applied correctly, slow customer support, and malfunctions in the cart that led to lost sales. Some users experienced theme compatibility problems and difficulties with the Buy One Get One (BOGO) functionality.

Highlights

Positive feedback on functionality and customer support
Issues with discounts not being applied correctly
Slow customer support and lost sales due to cart malfunctions
Theme compatibility problems and difficulties with BOGO functionality

Rating Breakdown

  • 5
    72% (26 ratings)
  • 4
    8% (3 ratings)
  • 3
    8% (3 ratings)
  • 2
    6% (2 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Oct. 5, 2023

After sending 2 support requests which were ignored after the app stopped working last week I would not recommend this app at all. It did work prior to Shopify implementing the new One Page Checkout, but now it will show the discounted quantity break price in the customers cart, but it all gets removed during checkout, resulting in the need to refund customers after placing an order.

Using app

About 3 years

Total reviews

1

Average rating

1.0

2 / 5 Share

May 24, 2022

After an initial flurry to customise the app for our store, which seemed helpful (which is why this review is 2 starts not 1), customer support became ridiculously slow, and actually caused us to lose sales. The app caused a malfunction in cart - showing cart empty. QD did not announce when they were working on the site which adversely affected our customers, too. We have had no response over a week after telling them about the malfunction so have now have deleted the app.

Using app

About 1 month

Total reviews

1

Average rating

2.0

Developer Reply

We sincerely apologize for the misuderstanding. Our application does not make changes to the code and could not cause such issues with the cart. We appreciate you letting us know about your negative experience. We strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.

3 / 5 Share

March 19, 2021

I have used this app for a while now and it seems like the discount isn't applied more often than it is applied leading to frustrated customers. Sorry that I cannot recommend.

Using app

23 days

Total reviews

2

Average rating

4.0

Developer Reply

Please accept our sincere apologies for the inconvenience with the app. The discount might not be applied because of PayPal, ShopPay or Goggle Pay as all similar apps don't work with these express options. We kindly ask you to reinstall the app so our team can check it.

5 / 5 Share

Feb. 10, 2021

Questa app funziona alla grande. Inoltre il supporto mi ha risolto un problema in appena 24 ore. Grandiosi!

Using app

12 months

Total reviews

3

Average rating

4.7

Developer Reply

Grazie mille per aver condiviso la tua esperienza con la nostra app :) Siamo stati felici di aiutarti. Fateci sapere se c'è qualcos'altro che possiamo aiutarvi con.

5 / 5 Share

Jan. 18, 2021

Ottimo. Il team di supporto mi ha aiutato in tempi brevissimi a configurare al meglio la app sul mio store!!! Consigliata.

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Grazie mille per le tue parole calde! Il nostro team di supporto è stato felice di aiutarti:)

All reviews

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