Disco: Flash Sale Discount App
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The app is quite slow so make sure you have enough time to apply the discount before launch. Also, after disabling the app, just after the weekend we found out that some of the discounts stayed at the products and we lost 30% on all those sales.
Thank you for taking the time to notify us of the issue. I sincerely apologize for the issues you ran into using our app. Over the weekend (BFCM) we experienced a technical issue due to much higher peak load on our servers than we anticipated. I apologize - we should have been better prepared. This resulted in discounts applying slower than usual. We ran sales for over 700 stores during the weekend doing more than 200.000 price changes. Unfortunately, some prices were not reverted correctly. This issue was only seen on 3 sales but we take the matter very seriously and made sure to find the cause and fix the issue as soon as we discovered it. It was a specific issue that could occur when one sale ended and another one started (involving the same products) at the same time. We have made sure this does not happen again in the future.
The APP does exactly what it should do, the support is one of the best I have ever seen in the last years!!!! Great Job, really appreciated!!
I used this app to help me create a banner, so far so good - I’ve likes what I’ve experienced. App was easy to use and straight forward.
Thank you for the kind words. I really appreciate you taking the time to write a review and am so happy you found it easy to use.
Great service for exactly what I needed. It generated an entire store sale and auto ended it. Thank you for your great app!
I really appreciate you taking the time to write a review of the app. It is so great to hear that you liked the service. Thank you! I wish you all the best with your sales :)
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