All reviews

Rating Breakdown

  • 5
    79% (191 ratings)
  • 4
    4% (10 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (6 ratings)
  • 1
    13% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 18, 2023

I'm very impressed with the fantastic support we've received from the app team! They're incredibly responsive and always ready to help! We've only scratched the surface of all the features available, but we're excited to dive in and explore all the possibilities.

Store

Niche

Using app

About 3 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your wonderful feedback! We're thrilled to hear that you've had a positive experience with our support team over the last three years. We're here to assist you every step of the way.

5 / 5 Share

Dec. 5, 2023

5 STAR TEAM! Customer services is fast and amazing. Apps is easy to manage.

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Discount Ninja has been AMAZING!!! We have searched for an app that has a feature that does not reset the sale prices when a 3rd party updates my Shopify prices from my POS system, and Ninja has this feature! This allows us to run sales independently on our website. The app has other great features that have saved us time and work. The customer service is very responsive and helpful!

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 14, 2023

The best App for simple and complex promotions with the best support ever

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Looking forward to coming back to review in a few months whenever we have more time with the app. I have been pleased with the set up and demo call with the app. Bart was very helpful in answering all of my questions and assisting with my concerns.

Using app

15 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 21, 2023

App is great for complex discounts and the service is fast.

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 19, 2023

Very helpful support team! They are very quick to respond, whenever an issue arises or if we have any questions regarding the plugin. Would highly recommend

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2023

All I can say is GREAT customer support. The app is very robust, so there are many different ways that it can be configured. It's a bit of a learning curve, but once you get it...it's NICE!!! But we were able to things moving within a couple of days after the support team did everything to make sure the app was configured correctly. They even recommended a 3rd party filter app which is compatible with the dynamic pricing.

Using app

26 days

Total reviews

9

Average rating

5.0

5 / 5 Share

May 1, 2023

good for Ninja bad for Shopify should have been part of the platform 100% coverage of all aspects I could have thought of. I didn't know about it, I stumbled upon it by mistake. the only problem I have I can't evaluate its influence on site speed ???

Store

Morena

Using app

About 2 months

Total reviews

12

Average rating

4.8

5 / 5 Share

March 3, 2023

One of the best most valued apps out there for your online store. Hans in customer service is a star who's always there to help and does the job perfect.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

I have been using this app for quite some time. It takes some time to learn but has a lot of options and configurations. Support is excellent, and they address all of my issues promptly.

Store

Sun Ten

Using app

Almost 4 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Feb. 26, 2023

Very helpful customer support staff that takes time to provide solid advice to our problems, is responsive.

Using app

7 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 24, 2023

Excelente app, muy completa y con varios tipos de descuentos, el soporte técnico es maravilloso, responden muy rápido y solucionan culaquier problema con mucha eficacia

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2023

Discount Ninja is a great addition if you're seeking to amp up your promotions! Their team answers questions and concerns in a reasonable time frame and follow-up until the issue is resolved.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 6, 2023

In the 3 years I have now worked with Shopfy, the team behind Discount Ninja are by far and away the best App developer I have worked with. Not only is their App well-designed and robust, it is great value. The final piece of the puzzle is the above-and-beyond customer service from the entire team. 6 stars! Well done guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2023

I have installed this app and it is very complete and powerful, sometimes i need a bit of help to produce the rebate i want but there is always staff to help on the chat ! This time Manuel help me a lot and everything is working fine as i wanted to ! Thanks guys !!!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

So far I am very impressed. Makes it easy for me to increase conversion with clever use of discounts and or free gifts. Support has been good and I am looking forward to utilizing it even more than I have.

Using app

7 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Jan. 9, 2023

Discount Ninja is a Shopify app that allows merchants to create and manage discount codes for their store. It offers a range of features including the ability to create single-use and multi-use codes, set expiration dates and usage limits, and track the performance of discounts. The app also allows merchants to create bulk discounts and schedule discounts to go live at a specific time. Additionally, Discount Ninja provides integration with email marketing platforms and allows merchants to send discount codes to specific customers or customer segments. I recently started using Discount Ninja for my Shopify store and I am blown away by how powerful and easy to use it is. The app has a wide range of features that allow me to create and manage discount codes in a way that is both flexible and intuitive. I particularly appreciate the ability to create bulk discounts and schedule discounts to go live at a specific time. This has saved me a lot of time and effort, and has helped me to drive more sales and engagement with my store. Additionally, the integration with email marketing platforms has been a game-changer for me. Overall, I am extremely satisfied with Discount Ninja and would highly recommend it to any Shopify store owner looking to create and manage discount codes. So, it deserves 5 stars from me. Mickaël Lin

Using app

8 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 3, 2023

This app allows us to do more types of promo combinations than any other app out there. Fast customer service and awesome lead developer help with any issues that come up. All apps have some issues, even the big ones but Discount Ninja is the best we've found.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 28, 2022

Great all rounder app with many useful features. Support has been quick and easy to deal with. Threy were a great help with the initial set up and swiftly fixed a minor issue we had recently. thumbs up:)

Using app

Over 2 years

Total reviews

1

Average rating

5.0