Discount Ninja Promo Engine
All reviews
Discount Ninja has been above and beyond for supporting our promotional needs across multiple stores and regions. The promo tools are intuitive and incredibly useful with so many options to choose from it covers all of our bases and has introduced new optionality for us. We couldn't be pleased enough with the customer support we receive as well. The crew over there is always enhancing the platform and looking to make it better. They're also very responsive and reactive. We couldn't be happier with our decision to support our promo functionality. Big ups to the DN crew!
We love it! It has all the customizations and the team is super helpfull
We could dynamise our promotions thanks to Discount Ninja, and the help desk is very reactive and always pertinent.
Great app normally. Very good at dealing with more complex discount setups. We have had to contact support a number of times, often for just small issues and they have normally been fixed quickly
Thank you for the kind words! 🌟 We’re so glad the team was able to provide you with top-notch support. We’ll be sure to pass along your compliments—it’ll make their day! 😊
Really helpful team of people. Would strongly recommend. Marcus
Thanks Marcus. We appreciate your kind review!
We've been using Discount Ninja for quite some time now. It is an awesome app which ticks all our boxes. Customer service is prompt and very helpful. Highly recommended.
We're so happy to hear how Discount Ninja is helping you with all your promotion needs! 🚀
Very Helpful and respond pretty quickly to questions. Thanks again for the help. ITA Sports
Discount Ninja has been very helpful for us in making promotions EASY for our customers. Shopify has a lot of limitations around discounts and promotions (i.e. automatically adding promo items to a cart, etc.). DN's support team has also been extremely helpful. Highly recommended!
I got the great support from the support team very quick too solve the issue was encountered. Strong recommended Discount Ninja app !
able to do most of the promotion we run in store & see the promotion results. However when we want to promotion such as 2 for $12 it'll be difficult as the 3rd item on the cart won't be its original price but $6. Overall would recomend as this app has helped us with plenty of promotions we want to run.
Discount Ninja is an invaluable app for our store. We've tested every GWP app in the Shopify App Store, and Discount Ninja stood out because it does exactly what we need. While other apps come close, none match the performance of Discount Ninja. There is a bit of a learning curve, but once you get the hang of it, you'll love it. The app developer is incredibly responsive. I've made three suggestions to improve the app, and two have already been implemented, with the third in the works. It's great to see a team that listens to feedback and continuously improves their product. If another app conflicts with Discount Ninja, the other app goes—that's how essential it is to us. We highly recommend Discount Ninja for anyone looking for a reliable and effective GWP solution.
We've been using Discount Ninja for 2+ years and have only positive things to say about the app and about their tech support. We've not had a single issue but when we have questions, the techs at Discount Ninja are quick to reply and help out. Their communication is clear and helpful and they are constantly making improvements to what their app offers.
GAME CHANGER!!!! and support is top notch! Their support team is always extremely quick to respond and willing to help with custom features.
Wow, thank you for such an incredible review!
The team at Discount Ninja are amazing. I have had a number of questions over the time that I have been using the app and they are always timely, friendly and on the job! The app performs well for my needs and I definitely recommend.
Full featured for our needs with the ability to do extremely specific as well as general sales. The Swiss-Army-Knife of apps. When needed, technical support is expedient and on target. Used continuously for the past 2 years and no plans to change.
One of the best discount apps for Discounts, with an amazing customer support. We've been using it for a year so far.
Lots of promotions types and flexibility to create the promos at product level and cart level. Our team was experiencing slowness issues with the app with large number of promotions, we contacted the support and the leadership team were quick to jump on this and fix the issue very quickly. Speed has improved significantly and we appreciate the support from them.
Been using Discount Ninja for almost 3 years now and really helps setup multi level discounts when you're wanting automatic discounts like 'add 4 items to your bag to get xx discount'. Shopify should offer this as standard but that's just Shopify for you. Tried other discount apps in the past but Discount Ninja is the one that I've found works the best. Super fast customer support too even out of hours. Recently spoke with Manuel who helped solve quite a large issue with the website in less than 15 minutes. Would recommend.
Thank you so much for your kind words! We're thrilled to hear that Discount Ninja has been a valuable asset for your business over the past three years. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here to help!
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