Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.4
feedback
177
chart
#1,278
All reviews
Nov. 22, 2022
Customer service was very quick, proffessional, and to the point. Thank you Manuel. We are so excited to use this app!
Nov. 8, 2022
Fantastic support and a reasonably easy app to use on the site, anywhere I can't quite work it out I just reach out and they fix it for me quickly and with an excellent explanation that's easy to follow, understand and apply where necessary. Highly recommend.
Nov. 5, 2022
I used this app for membership discounts and i am extremely impressed with the level of service offered by the technical support team, especially Dennis! The app it self has been compatible with the other apps i use on my shop. Thank you!
Oct. 28, 2022
The team did an amazing job supporting us, they also thought of almost every scenario that you will have involving discount and special offer. All in all, this app worth EVERY SINGLE PENNY that you will spend!
Sept. 12, 2022
Great support! I had a technical problem with my discount, and Radu helped me and fixed all 6 promo codes in no time. Thank you!
Sept. 6, 2022
great app and fast support team! We had an issue in someone helped us in less than 15 min. Ninja has so many discount features. its awesome!
Aug. 30, 2022
The app offers many different options & the service team provides quick and detailed information in case of questions :)
Aug. 22, 2022
Such a great app! This is the only app we use for sales, as the features give us exactly what we need to facilitate a solid promotion for our large customer base. The representative we deal with, Bart, always goes above and beyond for our account and answers us promptly! He's so knowledgeable, helpful and patient and we're so appreciative for him and the team at Discount Ninja!
Aug. 16, 2022
UPDATE: Having spoke to the owner of discount ninja, Bart worked on resolving our issue instantly and has provided great support. The app is now reinstalled and working perfectly and as a goodwill Bart increased our quota. The app in itself is great and offers discount schemes and strategies that no other app offers. However thats where it stops, support take a while to reply and don't fix issues. This app was causing bother all over our site. They then wanted us to upgrade as we had reached our quota to look into the issue more.
July 14, 2022
I just installed the app today and set up some propmotions. the app integrates beautifully and the support team is quick and effective to help with onboarding. live chat is available for quick answers to questions. A+
April 6, 2022
The app has the best features when it comes to setting up promos, dynamic pricing, exclusive discounts, etc. We have a complex BOGO offer and this is the only app we're able to use for it. The support is great and is always responsive. There was a minor issue with the recent update but it was resolved right away. Overall, we're quite satisfied for more than a year now.
April 4, 2022
Discount Ninja is a robust platform that allows us a number of different styles of discounts and keep them organized so they "play well" with one another. The control we have on how the promotions display on our website is also very impressive. There is a learning curve to this App so make sure you have someone willing to dedicate the time and energy to figure it out. If you do, Discount Ninja's support team has proven to be responsive and helpful. We have had some issues after updates in the past but it is usually resolved quickly. Good discounting app.
March 29, 2022
We make extensive use of this app on our site and the flexibility it offers ito promotions is second to none. We've had to call on support a (very) few times and the issues were resolved promptly. Highly recommended.
Feb. 23, 2022
This is by far the best offer app I have found on Shopify. So many great features, my favourite being dynamic pricing which a lot of other apps lack. Their support is great, and they are always looking to update things so that they are compatible with shopify updates.
Jan. 28, 2022
We have been using discount ninja for several months now and it has been working wonders for our store. If we experience any issues, the discount ninja team are always on hand to help and their customer service is amazing. They are continuously upgrading the app to meet customer demands and we cannot wait to see what they have planned for the future. Would highly recommend this app to any sites looking to offer exceptional customer experience and offers.
Feb. 3, 2022
The app did not end up being a good fit for us, but the customer service was great and was able to find a custom solution to each of our problems.
Jan. 4, 2022
We used the app to run more complex automatic BOGO offers during the last sales season. We were very happy how everything worked out and would like to the the whole DN team for their support in setting it up in our store. Keep up the good work!
Jan. 3, 2022
The support from Limoni is some of the best I've received from any SAAS company. They always go above and beyond to make sure everything is working as intended. As a shopify plus user there's a bunch you can do with shopify scripts but Discount Ninja is still preferred for simplicity, support and capabilities. They are the package deal, and you can have your own package deals too with discount ninja. haha. Keep up the good work, love the app!
Jan. 3, 2022
Great app that you can trust 100%. Very cooperative technical staff and exceptional customer service experience
Using app
20 days
Total reviews
2
Average rating
5.0
Dec. 22, 2021
This app rocks! Yes, it does everything you need in the discount world. But even better is the reality that no app is perfect and when and if you do run into a problem the Discount Ninja support team is top-notch and responsive.