All reviews

Rating Breakdown

  • 5
    78% (138 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (6 ratings)
  • 1
    14% (24 ratings)

Reviews with Text

  • 99% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2021

We investigated plenty of other discounting apps, Discount Ninja seems to be the most comprehensive. We needed help to get some setup sorted out as to get things setup how we wanted them. The support was fantastic, timely and with great follow up. We will be making recommendations and feature requests for even more options, but out of the box, this app was almost exactly what we were looking for. Lots of options and customization. Would definitely recommend. Keep up the great work and keep the features coming! Kudos.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

This is the only app we've been able to find that allows you to setup a discount code for affiliate partners that doesn't require additional work for the consumer. The team was very helpful in setting everything up – one of their developers sat on a video call to talk through the setup and help us get the first one in place. Very helpful!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2021

We like to do GWP promotions in which the gift is preselected. We wanted an app that automatically added this to our carts so our customers didn't have to do anything extra. Works perfectly! Had an issue initially in the set-up (user error). Support was fast & efficient in helping resolve the issue. Looking forward to doing other fun promotions with it.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 29, 2021

The best discount and promotion apps you'll find in the Shopify App store. Their support team is awesome and it will help you to create the most accurate multi-promotions you want to activate on your store.

Using app

About 1 month

Total reviews

15

Average rating

4.7

5 / 5 Share

Nov. 29, 2021

Initially, i had issued setting up the app and after some time Bart from discount ninja helped me set everything up. But without his help, i dont think i would get it working correctly. Looking forward to expanding the functionality to other promotions

Using app

5 days

Total reviews

8

Average rating

3.5

5 / 5 Share

Nov. 25, 2021

The best Shopify app you can find for adding multiple discounts to your store. I recommend it to any merchant who is willing to add these kinds of capabilities and to install it with patience. Their support team is awesome and you'll need their help to get the full features of it. Limoni Apps Team has created one of the most powerful apps to add discounts to your store.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

The support from Bart the founder was brilliant, he took the time to listen and solve the problem, I would highly recommend the app as shopify hasn't the functions just be willing to test everything out before judging as it is a sophisticated app that adds value!

Using app

3 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 11, 2021

Discount Ninja is a very comprehensive app with many discount and Bogo options. The also have very responsive and helpful customer support.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

We really recommended this app! Bart and their team supporting you all the time and the fast way. I recommended use this to Shopify because I didn't find another with so many variants on sales.

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 16, 2021

Super apps, utilisée quasiment 1 ans, mais elle alourdi le site (selon google insight). Prendre en compte le rapport solution apportée / poids de l'apps. Je conseille DN lorsque votre priorité est d'avoir des réductions et autres avec un niveau de granularité elevé.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 15, 2021

Support is Everything!!! The support team does not give up on you -they stay with you .i love Discount Ninja-the support is FANTASIC!!!!! if i need help they always get back yo me with clear directions- i really appreciate their efforts . they have also helped me build promos Try them they really work hard to make your promos GREAT

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 10, 2021

What an amazing Team and app. If you are having problems with the Shopify Shipping charges. This has been extremely easy to figure out with an amazing Customer Service Team make sure to give all the information I need to be successful in making the promotion I'm looking for. They give photos, step by step procedures and quick on responding on any questions I may have. Thank you for all of your help!

Using app

About 5 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

June 21, 2021

Installed this app and had a few issues to start with, support initially took a few days due to the COVID issues. However Bart from there support contacted via email and fixed all my issues, he even went to the lengths of creating videos to set things up how we needed it. Brilliant app and support was very good, I would highly recommend.

Using app

About 1 month

Total reviews

18

Average rating

3.2

5 / 5 Share

April 29, 2021

Fantastic App with even better support. Bart and his team are always available (even in the middle of the night) to support us. Keep it up guys.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

This app has been a life-saver! I had a unique need to have discounts auto-apply when a customer landed on a specific page and Discount Ninja helped me FINALLY get this to work! They also set up Dynamic Pricing for me (a free feature if you request it). But, more than anything it is their customer support that is FANTASTIC! They helped me find a way to make their app do what I need. They trouble shooted with me to get the dynamic pricing working. They even talked to support for another app I was having trouble integrating with (PageFly) and they worked it out with them FOR me. In the tech world it is RARE to find this level of service. WELL DONE and thank you!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Discount Ninja is pretty much amazing with what it can do with discounts. Pretty much any combination of coupons, automatic discounts, etc. It is doing everything we want it to do anymore. We decided to launch this app one day before BFCM. The support was super slow, but it was the holidays. I get it. Their support is about a 12 hour time difference in the US. So it's back and forth for days sometimes. I was able to book a video meeting with them and address the issues I was having with the app. They made the necessary fixes within a couple of days. They are trying to make the support and user experience great. I'm pleased overall for sure! If you want to use their default settings for all promos, then this software setup is easy. If you're going to start customizing the specifics of each design, it will take some doing. Once you have a "template" created for your promos, duplicating them and change a bit of text is relatively easy. They also told me they were working on a templating type of system to make it less work to set up new promos. Overall I give this app five stars. There is nothing else even close for Shopify that does everything this app can do.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2021

Excellent app. It is flexible and functional and has everything we need to run promotions. I appreciate the analytics too. Attention! There is some learning involved, which is to be expected with something so comprehensive. But, once you get the hang of it, you are all set. Support is awesome; very quick to respond, really helpful and patient and thorough. I recommend.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Everything I needed to run promotions! Support is outstanding, all my questions have been answered quickly and any problem with display has been fixed

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

These guys are top-notch. Has been a game-changer for our business. The support has always helped us get back on our feet whenever there were issues.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

I use this app for around month now and I am very satisfied overall. It gave decent functionality during Holidays period. Customers' support is at a very high level (felt this 100% when some customization was needed). Recommended!

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind review. Best of luck with the business!