Discount Ninja Promo Engine

June 5, 2021

After trying out over 100+ apps in the last 5 years.... Discount NInja had by far the best customer support I have ever experience in the last 24 hours of installing the app. We were trying to get the app to do something specific in the cart page and a few errors occurred in the process. So, we did the onboard assistance and they worked on the issue, a staff member got on a call with me to make sure 1. the app functions the way we want it to and 2. all of my questions were answered (which were many... to make sure the app functioned the way we wanted to) I truly appreciate this level of support. Thank you again Bart (discount ninja member who assisted me) and Discount Ninja staff.

June 21, 2021

Installed this app and had a few issues to start with, support initially took a few days due to the COVID issues. However Bart from there support contacted via email and fixed all my issues, he even went to the lengths of creating videos to set things up how we needed it. Brilliant app and support was very good, I would highly recommend.

April 29, 2021

Fantastic App with even better support. Bart and his team are always available (even in the middle of the night) to support us. Keep it up guys.

March 23, 2021

This app has been a life-saver! I had a unique need to have discounts auto-apply when a customer landed on a specific page and Discount Ninja helped me FINALLY get this to work! They also set up Dynamic Pricing for me (a free feature if you request it). But, more than anything it is their customer support that is FANTASTIC! They helped me find a way to make their app do what I need. They trouble shooted with me to get the dynamic pricing working. They even talked to support for another app I was having trouble integrating with (PageFly) and they worked it out with them FOR me. In the tech world it is RARE to find this level of service. WELL DONE and thank you!

March 18, 2021

Amazing customer service Responsiveness was super fast and helped us resolved conflicts with 2 different apps, where the other customer service's barely even responded to our requests for help with our compatibility issues.

Feb. 22, 2021

Discount Ninja is pretty much amazing with what it can do with discounts. Pretty much any combination of coupons, automatic discounts, etc. It is doing everything we want it to do anymore. We decided to launch this app one day before BFCM. The support was super slow, but it was the holidays. I get it. Their support is about a 12 hour time difference in the US. So it's back and forth for days sometimes. I was able to book a video meeting with them and address the issues I was having with the app. They made the necessary fixes within a couple of days. They are trying to make the support and user experience great. I'm pleased overall for sure! If you want to use their default settings for all promos, then this software setup is easy. If you're going to start customizing the specifics of each design, it will take some doing. Once you have a "template" created for your promos, duplicating them and change a bit of text is relatively easy. They also told me they were working on a templating type of system to make it less work to set up new promos. Overall I give this app five stars. There is nothing else even close for Shopify that does everything this app can do.

Feb. 20, 2021

Excellent app. It is flexible and functional and has everything we need to run promotions. I appreciate the analytics too. Attention! There is some learning involved, which is to be expected with something so comprehensive. But, once you get the hang of it, you are all set. Support is awesome; very quick to respond, really helpful and patient and thorough. I recommend.

Feb. 16, 2021

Everything I needed to run promotions! Support is outstanding, all my questions have been answered quickly and any problem with display has been fixed

Feb. 11, 2021

These guys are top-notch. Has been a game-changer for our business. The support has always helped us get back on our feet whenever there were issues.

Feb. 2, 2021

I use this app for around month now and I am very satisfied overall. It gave decent functionality during Holidays period. Customers' support is at a very high level (felt this 100% when some customization was needed). Recommended!

Feb. 1, 2021

Loving this app - the visual on product pages and collections as well as the home page helps my customer to know right away what's on sale. Customer service has been fast and efficient. GREAT APP!

Jan. 12, 2021

Since launching our Discount Ninja app earlier this month, we have noticed an uptick in conversions and revenue. We canceled another app in order to give DN a try and are very pleased with the results so far. The team is quick to respond to questions and have a great attitude while working with new customers who are learning the app. DN is best-of-class in my experience.

Jan. 2, 2021

Really loved this app! Been using this app for almost a year. It allowed me to promote multiple promotion at the same time and super easy to use even on your first try. Their support team are also very helpful and they reply promptly when you ask them questions! Great job, great team. I have also submitted a feature request. Would love to see more great features in future.

Nov. 29, 2020

Bart attended me very very good, good customer support and very useful app, I recommend it, for sure!

Nov. 27, 2020

Great app for display automatic discounts in all your store. The support team is very helpful and kind.

Nov. 26, 2020

We needed an app for a tiered promotion by amount spent and this app provided us with exactly that! They were extremely helpful and formatted our promotion exactly how we needed it to be!

Nov. 25, 2020

Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.

Nov. 5, 2020

This is a great app! We needed to create tiered automatic discounts and it does exactly that. Also, the support team is excellent.

Nov. 3, 2020

Looked at dozens of discount apps. This app is exactly what we needed. It is absolutely the most comprehensive, Shopify friendly, discount app available. This is also a fantastic company. They provide the best support.

Oct. 7, 2020

We used this app to deploy Buy X get Y promotions for multiple brands simultaneously since Shopify default mode doesn't support multiple automatic discounts together. The app UX could be improved I guess. It took us a while to figure out how stuff works. But since the support team was super helpful, they walked me through the functionalities and eventually got me trained.