All reviews

Rating Breakdown

  • 5
    78% (138 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (6 ratings)
  • 1
    14% (24 ratings)

Reviews with Text

  • 99% (176)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2021

Loving this app - the visual on product pages and collections as well as the home page helps my customer to know right away what's on sale. Customer service has been fast and efficient. GREAT APP!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

Since launching our Discount Ninja app earlier this month, we have noticed an uptick in conversions and revenue. We canceled another app in order to give DN a try and are very pleased with the results so far. The team is quick to respond to questions and have a great attitude while working with new customers who are learning the app. DN is best-of-class in my experience.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Amazing customer service, and great functionality with this plugin. This plugin can literally do everything you could possible want to do. Would 100% recommend.

Using app

3 days

Total reviews

5

Average rating

5.0

Developer Reply

The team at Discount Ninja is grateful for your kind recommendation!

5 / 5 Share

Nov. 3, 2020

Looked at dozens of discount apps. This app is exactly what we needed. It is absolutely the most comprehensive, Shopify friendly, discount app available. This is also a fantastic company. They provide the best support.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2020

We used this app to deploy Buy X get Y promotions for multiple brands simultaneously since Shopify default mode doesn't support multiple automatic discounts together. The app UX could be improved I guess. It took us a while to figure out how stuff works. But since the support team was super helpful, they walked me through the functionalities and eventually got me trained.

Using app

2 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for your review. We've recently refreshed the UX of the app to make it easier to discover key features. We hope you'll like it!

5 / 5 Share

Sept. 23, 2020

App is extremely flexible and effective. Bart and Andrea in customer support are excellent. It gets my highest 5-star rating.

Using app

2 days

Total reviews

12

Average rating

4.8

5 / 5 Share

Sept. 3, 2020

Discount Ninja app has a variety of discounts I am looking for. It is fab! I am not sure how many income it will generate yet since I haven't run the big promotion. However I am sure they provide excellent customer service and they do listen to you!! This is the core value. Fixing the problems you encountered and act very fast. Thank you the top notch service provided by team, especially Bart and Eloy!! I will come back for the product review. Wish me luck!!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 24, 2020

This app is intuitive as Shopify apps go, but the shining star of the entire experience was Bart, who went out of his way to help me with an issue on my store. He is a tremendous asset to this app. The pricing discounts are also very deep and varied, it will help you to make better discounts, for sure.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great app, a bit confusing but the support is on point :) Bart has helped me through the language translation and configuration. It was a breeze

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2020

This app has helped resolve a number of issues we were having with discount codes, the support got back to us quickly and sorted out all our issues. I recommend Discount Ninja, and the guys at support will help you in getting it all set up, and will even put in a fix if you need it in the code, great service and sales tool.

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 8, 2020

This app is a lifesaver! If you need discounts to stack, need discounts to not stack, need tiered discounts, need ways to offer discounts to selected groups of people, need ways to bypass Shopify's basic level of discounts... THIS IS THE APP TO HELP YOUR STORE. Easy to use, keeps getting better, great service and assistance from the team!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 2, 2020

I'm still learning how to use the app, however the support is excellent, they are quick and really spend the time to help you by scheduling google meets, so you get live support and not just via email/chat, which I think is very helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

Discount Ninja is game changing. Stacking codes. Discount summary display. Cross-sells and Upsells at add-to-cart (classic would you like fries with that) BOGO offers-- with advanced logic... You may think, "Shopify already offers this..." Not even close. MERCHANDISING is crucial to customer UX. Just having an offer is not going to help sell anything. You have to communicate it. And let your customer know every step of the way about the offers. As a merchant who was instrumental in the development of more than a few "best of breed" discount apps and modules, Discount Ninja is clearly the winner. PS - If you insist on poking around my site -- please know I am also using a best-in-class popup app to help with add-to-cart upsells... IN ADDITION to DN. [update 2+ years later] I don't have much to add besides "Discount Ninja for the Win!" I am now using Rebuy WITH DN for crazy powerful promos, and most importantly, customer UX. The DN developer continues to improve the product -- OS2 compatible now. Can I give an app 100 stars?

Using app

Almost 3 years

Total reviews

16

Average rating

4.8

Developer Reply

Thanks for your feedback! I believe you are correct, the secret sauce is in the combination of merchandising (our building blocks) and the rich features of the special offers the app allows you to configure. Merchants who combine these two aspects of the app see excellent returns!

5 / 5 Share

May 28, 2020

Estoy usando esta aplicación para poder crear promociones atractivas para mis clientes, ya que solo con Shopify no me daba chance, y gracias al soporte que me dieron Eloy y Andrea esto se ha hecho más fácil, me ayudan a resolver todas mis dudas.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Superb customer service. The team is responsive, fast, and very helpful. I was using another app and wasnt seeing the results I wanted. Switching to Discount Ninja was the best thing for me! Highly recommend.

Using app

About 1 month

Total reviews

7

Average rating

4.0

5 / 5 Share

April 30, 2020

This App is a total game changer! I HIGHLY RECOMMEND. Their Customer Success team is amazing and will take the time to make sure your issue is resolved.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback! Best of luck with your campaigns.

5 / 5 Share

April 22, 2020

We checked a number of different apps to run our discounts. We have a lot of different types of discounts and promotions to run, many overlapping. Discount ninja was able to make every promotion I needed. (some were complicated) Because this app takes over your cart attributes there was some minor conflict with our custom "special order" items not normally part of standard cart function. I emailed support and got quick replies. Also the support could understand my questions even when talking about coding. Everything got fixed very fast (it was only minor, but complicated to begin with) now our sales behave and checkout perfectly. After running this for a couple of months we decided to get the maximum plan because its working so well and paying for its self. Thanks!

Using app

5 months

Total reviews

8

Average rating

3.9

Developer Reply

Thank you for your review. Happy we were able to help you with the specific coding request you had. We love to help merchants to make sure the app works perfectly on their shop!

5 / 5 Share

April 24, 2020

The app is user friendly. I spent 5 mins to get use to it. This app has all the features you need to start your site. There are so much more you can explore and add on to your site. Endless features and promotions you can create tailor to your site. Play around with the colors and settings to get how you want them to look. You are able to edit and design everything in this app. I tried the free trial for few days. Once you sign up the feature is totally different. And it is exactly what I want. I have been looking around to find apps that provide all these options. This one almost does everything that couple apps add together. And they get back FAST!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Happy to hear you are enjoying the different promotion types and the rich configuration options of the app!

5 / 5 Share

March 2, 2020

The app has a lot of great features for using discount codes in promotions but the key feature for us is the Dynamic prices that show the discounted price to customers from the beginning of their session and not only when they reach checkout, that is a game changer! Support has been great, we had some special use cases, requests and integrations we needed to get started, and support has done more than could be expected to accomodate this. Really look forward to using the app features and see the results.

Store

Önling

Using app

27 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.

Using app

About 1 month

Total reviews

5

Average rating

5.0