Discount Ninja Promo Engine
Discount Ninja - A powerful promotion engine for Shopify
Rating
4.4
feedback
241
chart
#1,432
All reviews
Rating Breakdown
May 6, 2020
Initially the app is not how I intended to use it but Andrea and Eloy from the support team responded quickly and helped me throughout. Keep it up guys!
April 30, 2020
This App is a total game changer! I HIGHLY RECOMMEND. Their Customer Success team is amazing and will take the time to make sure your issue is resolved.
Thanks for your feedback! Best of luck with your campaigns.
April 22, 2020
We checked a number of different apps to run our discounts. We have a lot of different types of discounts and promotions to run, many overlapping. Discount ninja was able to make every promotion I needed. (some were complicated) Because this app takes over your cart attributes there was some minor conflict with our custom "special order" items not normally part of standard cart function. I emailed support and got quick replies. Also the support could understand my questions even when talking about coding. Everything got fixed very fast (it was only minor, but complicated to begin with) now our sales behave and checkout perfectly. After running this for a couple of months we decided to get the maximum plan because its working so well and paying for its self. Thanks!
Thank you for your review. Happy we were able to help you with the specific coding request you had. We love to help merchants to make sure the app works perfectly on their shop!
April 24, 2020
The app is user friendly. I spent 5 mins to get use to it. This app has all the features you need to start your site. There are so much more you can explore and add on to your site. Endless features and promotions you can create tailor to your site. Play around with the colors and settings to get how you want them to look. You are able to edit and design everything in this app. I tried the free trial for few days. Once you sign up the feature is totally different. And it is exactly what I want. I have been looking around to find apps that provide all these options. This one almost does everything that couple apps add together. And they get back FAST!
Thank you for your review. Happy to hear you are enjoying the different promotion types and the rich configuration options of the app!
March 2, 2020
The app has a lot of great features for using discount codes in promotions but the key feature for us is the Dynamic prices that show the discounted price to customers from the beginning of their session and not only when they reach checkout, that is a game changer! Support has been great, we had some special use cases, requests and integrations we needed to get started, and support has done more than could be expected to accomodate this. Really look forward to using the app features and see the results.
Feb. 21, 2020
this app does quite a bit so there is a lot to learn, thankfully they have a tutorial in the beginning to walk you through and on top of that the customer service is excellent, they have helped me set up everything I couldn't figure out in a timely manner, bart Andrea and eloy have helped me out and all been excellent
Thank you for your review! Happy to hear your kind words about our support staff. We continue to invest in improving documentation and onboarding to allow you to learn about all the features of the app in the best way possible.
Feb. 13, 2020
Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.
Jan. 22, 2020
Silk for Silhouette - Fashion Boutique I installed the Discount Ninja App and I am not technically savvy, so I reached out to their customer support. Andrea responded and was excellent! She walked me through the process and answered all of my questions. I am extremely pleased with the service and very excited about the upcoming results using the App.
Jan. 15, 2020
We weren't able to make this work with our store due to complications with another app but Eloy did a great job with customer support. He was very detailed and helped us as much as he can. Thank you!
Dec. 3, 2019
Our store needed a last-minute app for our Black Friday sales as our previous app was not up to scratch. Within two hours, we'd set up Discount Ninja across our whole store, there were a few issues but these were resolved within 10 minutes, the support team is excellent and active around the clock. There are a few smaller bugs that are prevalent in the app, but I have been assured these are being worked on. So far, the app has been excellent and the customer service has been top-notch, I'd definitely recommend this app if you're looking to provide automatic discount and discounts triggered by links on your store.
Nov. 29, 2019
Really great app to use. I had some very specific ways I wanted to discount products and this worked great. When I couldn't figure out how to set on of the offers I contacted the support team and they got it working for me almost straight away. Great Stuff!
Nov. 29, 2019
Really good app. when you into it and customer support is amazing. I am using custom template on my store and It was really hard to implement. But Bart (from customer service) just solved my problem in a timely manner before BF. Just give a try, you will love it.
Nov. 29, 2019
Superb App & Customer Service! This app does require knowledge of how to edit specific parts of your code, product template, collection, cart and featured collection on home page. Being a novice at this I requested the help of the Apps customer support and I can confidently say this has been the best customer service I have ever received for a Shopify App. Bart firstly sent me detailed explanations on how to fix my product template but as I had issues finding the relevant code to update on my collections and cart templates Bart took over and made all of the edits for me. The result is a very slick and visually appealing discount offer on my website that has converted very well during a Black Friday sale. Well done Bart on your customer service skills. All the best
Nov. 26, 2019
Absolutely amazing! Bart did a fantastic job. He helped with issues in our theme coding, answered quickly and helped us within 3 hours to get everything fixed and running! One of our best experiences with an Shopify App! Thank you!
Nov. 23, 2019
░F░A░N░T░A░S░T░I░C░ ░C░U░S░T░O░M░E░R░ ░S░E░R░V░I░C░E░ I got this app the other day and it wouldn't work at all. I contacted support and got BART who spent ʜᴏᴜʀꜱ scouring my site code, dedicated to working it out, all the while staying prompt with his replies and assistance. It turned out I had another discount app installed that was blocking their app from working. It is all fixed now and I'm very pleased with their highly dedicated customer support ! ⭐⭐⭐⭐⭐
Nov. 20, 2019
Currently the best app on the market when it comes to discounts. The app is not bug free or a one click install but the support team will go above and beyond to respond fast and offer quality service and guidance.
Nov. 18, 2019
I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!
You're welcome! Best of luck with your Black Friday promotions!
Nov. 14, 2019
Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!
Nov. 13, 2019
I used this app to help me set up different automatic discounts applied at checkout on different levels of spend (10% off when you spend $50, 20% when you spend $80, etc) and it works well! I had few questions about the set up and how to make the discounts work and their customer service team have been of great help. Strongly recommend it :)
Nov. 6, 2019
I can't rave enough about this app! It is extremely powerful in its capabilities. Not only is it in my opinion the best discount app, but it is also a must-have for any store. - Multiple discounts used and applied - Free shipping in conjunction with the above My store uses this to apply discounts depending on the number of products bought from a vendor. For example, if a person buys 2 items from vendor A, they get $10 off their purchase. This app also helps me to apply multiple discounts to a cart. Bart and the team is super friendly and helpful and have created an excellent app.
Thanks for your review. Happy to have you onboard. Looking forward to see how you grow your business using your discount strategy!