All reviews

Rating Breakdown

  • 5
    80% (188 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    3% (6 ratings)
  • 1
    14% (32 ratings)
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5 / 5 Share

April 24, 2020

The app is user friendly. I spent 5 mins to get use to it. This app has all the features you need to start your site. There are so much more you can explore and add on to your site. Endless features and promotions you can create tailor to your site. Play around with the colors and settings to get how you want them to look. You are able to edit and design everything in this app. I tried the free trial for few days. Once you sign up the feature is totally different. And it is exactly what I want. I have been looking around to find apps that provide all these options. This one almost does everything that couple apps add together. And they get back FAST!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review. Happy to hear you are enjoying the different promotion types and the rich configuration options of the app!

5 / 5 Share

March 2, 2020

The app has a lot of great features for using discount codes in promotions but the key feature for us is the Dynamic prices that show the discounted price to customers from the beginning of their session and not only when they reach checkout, that is a game changer! Support has been great, we had some special use cases, requests and integrations we needed to get started, and support has done more than could be expected to accomodate this. Really look forward to using the app features and see the results.

Store

Önling

Using app

7 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

this app does quite a bit so there is a lot to learn, thankfully they have a tutorial in the beginning to walk you through and on top of that the customer service is excellent, they have helped me set up everything I couldn't figure out in a timely manner, bart Andrea and eloy have helped me out and all been excellent

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review! Happy to hear your kind words about our support staff. We continue to invest in improving documentation and onboarding to allow you to learn about all the features of the app in the best way possible.

5 / 5 Share

Feb. 13, 2020

Discount Ninja is exactly what we've been looking for. The range of options is fantastic and their customer support is second to none. Highly recommend.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Silk for Silhouette - Fashion Boutique I installed the Discount Ninja App and I am not technically savvy, so I reached out to their customer support. Andrea responded and was excellent! She walked me through the process and answered all of my questions. I am extremely pleased with the service and very excited about the upcoming results using the App.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2020

We weren't able to make this work with our store due to complications with another app but Eloy did a great job with customer support. He was very detailed and helped us as much as he can. Thank you!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2019

Our store needed a last-minute app for our Black Friday sales as our previous app was not up to scratch. Within two hours, we'd set up Discount Ninja across our whole store, there were a few issues but these were resolved within 10 minutes, the support team is excellent and active around the clock. There are a few smaller bugs that are prevalent in the app, but I have been assured these are being worked on. So far, the app has been excellent and the customer service has been top-notch, I'd definitely recommend this app if you're looking to provide automatic discount and discounts triggered by links on your store.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

Really great app to use. I had some very specific ways I wanted to discount products and this worked great. When I couldn't figure out how to set on of the offers I contacted the support team and they got it working for me almost straight away. Great Stuff!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

Really good app. when you into it and customer support is amazing. I am using custom template on my store and It was really hard to implement. But Bart (from customer service) just solved my problem in a timely manner before BF. Just give a try, you will love it.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 29, 2019

Superb App & Customer Service! This app does require knowledge of how to edit specific parts of your code, product template, collection, cart and featured collection on home page. Being a novice at this I requested the help of the Apps customer support and I can confidently say this has been the best customer service I have ever received for a Shopify App. Bart firstly sent me detailed explanations on how to fix my product template but as I had issues finding the relevant code to update on my collections and cart templates Bart took over and made all of the edits for me. The result is a very slick and visually appealing discount offer on my website that has converted very well during a Black Friday sale. Well done Bart on your customer service skills. All the best

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

Absolutely amazing! Bart did a fantastic job. He helped with issues in our theme coding, answered quickly and helped us within 3 hours to get everything fixed and running! One of our best experiences with an Shopify App! Thank you!

Using app

12 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Nov. 23, 2019

░F░A░N░T░A░S░T░I░C░ ░C░U░S░T░O░M░E░R░ ░S░E░R░V░I░C░E░ I got this app the other day and it wouldn't work at all. I contacted support and got BART who spent ʜᴏᴜʀꜱ scouring my site code, dedicated to working it out, all the while staying prompt with his replies and assistance. It turned out I had another discount app installed that was blocking their app from working. It is all fixed now and I'm very pleased with their highly dedicated customer support ! ⭐⭐⭐⭐⭐

Using app

10 days

Total reviews

7

Average rating

4.4

5 / 5 Share

Nov. 20, 2019

Currently the best app on the market when it comes to discounts. The app is not bug free or a one click install but the support team will go above and beyond to respond fast and offer quality service and guidance.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

I used this app for our Black Friday sales and struggled to get it to work with our theme. Spoke with Bart in the support team and he sorted it out for me and helped with all my questions. Thanks!!

Using app

11 days

Total reviews

2

Average rating

4.5

Developer Reply

You're welcome! Best of luck with your Black Friday promotions!

5 / 5 Share

Nov. 14, 2019

Support for this app was phenomenal!! We had a last-minute sale we were trying to get this working for and they went above and beyond to make sure it worked as we needed it to. Thank you!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

I used this app to help me set up different automatic discounts applied at checkout on different levels of spend (10% off when you spend $50, 20% when you spend $80, etc) and it works well! I had few questions about the set up and how to make the discounts work and their customer service team have been of great help. Strongly recommend it :)

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2019

I can't rave enough about this app! It is extremely powerful in its capabilities. Not only is it in my opinion the best discount app, but it is also a must-have for any store. - Multiple discounts used and applied - Free shipping in conjunction with the above My store uses this to apply discounts depending on the number of products bought from a vendor. For example, if a person buys 2 items from vendor A, they get $10 off their purchase. This app also helps me to apply multiple discounts to a cart. Bart and the team is super friendly and helpful and have created an excellent app.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review. Happy to have you onboard. Looking forward to see how you grow your business using your discount strategy!

5 / 5 Share

July 10, 2019

Fantastic App. Support is fast, im talking minutes to get a response. I tried multiple Apps and this was the best I found.

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

June 28, 2019

After trying so many discount applications, I am so happy to say that this is hands-down the best app in the Shopify Store! The powerful ability to configure everything about my promotions and discounts, the granular control over messages and display on pages, and the thorough thought and coding that has gone into this app is just amazing! If you are searching for the ability to have TOTAL control over your discounts and promos, then search no more--this is the app! In addition, the support team is the best in the business. They take the time to help you through your install and configuration. Thank you Bart and Andrea--you're the best.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2019

We really are appreciating this app. Exactly what we wanted - to incentivise spending more in a completely automated way, and without manual discount codes etc. that the customer has to remember and use. The service we received when we had issues or misunderstood something was quick and accurate. Excellent service. Most apps we think surely aren't worth the money given how relatively expensive they are compared to Shopify's own price, but after programming some discounts and seeing how they work, we think this app will really make a difference.

Using app

Over 5 years

Total reviews

1

Average rating

5.0