All reviews

Rating Breakdown

  • 5
    94% (1,007 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (1,007)
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4 / 5 Share

Sept. 3, 2025

A bit pricey, but the service is quite good, with a friendly attitude and quick responses.

Using app

5 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 2, 2025

Apenas la estoy probando pero tiene muchas cosas a favor, es lo que se necesita, muy facil de configurar y lo mejor es su soporte, esa atención al usuario que todos queremos, muy atentos a solucionar e incluso hacer personalizaciones del widget para que vaya más acorde a la tienda, muy agradecido por la atención de Dela, amé su ayuda. Pdta: se que soporte habla en ingles pero Dela me pudo guiar y asesorar en español sin ningun problema , tuvimos una buena comunicación en mi idioma, pocas personas en soporte se preocupan por eso.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Dela was awesome!

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2025

I’ve never experienced customer support this fast and seamless. Even though I just installed the app, the onboarding has already been the best compared to any other Shopify app I’ve used. From the AI bot to the real humans, everything was smooth and incredibly helpful. A special shoutout to Pearl, who personally guided me step by step and set everything up for me. Truly outstanding support — it made getting started effortless!

Store

iGOLD

Using app

About 1 hour

Total reviews

7

Average rating

4.4

5 / 5 Share

Aug. 29, 2025

Perfect! 100% for customer support!

Using app

32 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2025

Perfecto para aplicar descuentos en bulk, flexible y con un equipo de Soporte increíble. Recomendado 100%.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

This app is really good for creating bulk discounts. It’s straightforward, flexible, and easy to customise to our needs. The support team deserves special mention, and they quickly address any problems and provide excellent guidance. Overall, a fantastic experience!

Using app

About 3 hours

Total reviews

20

Average rating

4.8

5 / 5 Share

Aug. 26, 2025

Excellent customer support. Harry helped us out with our issues so quickly.

Using app

3 months

Total reviews

10

Average rating

5.0

4 / 5 Share

Aug. 23, 2025

I’ve been using Discounty and overall it’s a solid app with some real strengths, but also a few things that don’t quite work for my store. On the positive side, the customer service has been phenomenal — Pearl and Grace were professional, helpful, and quick to assist. The built-in chatbot is excellent as well — knowledgeable, easy to use, and great for quick troubleshooting. Together, they’ve made support one of the strongest parts of this app. The app also uses Shopify’s native UI, which makes it intuitive and easy to navigate, and it gives you the ability to set discounts for individual products, which Shopify doesn’t natively provide. Where things fall short for me is in the limitations. The biggest is the pricing model, which is based on product variants — the more sizes, colors, or product options you add, the higher your monthly cost climbs. For a store that’s constantly adding new products, this just isn’t sustainable. I also ran into problems with discount stacking, since offers created in Discounty don’t automatically block other discounts from being applied. That led to customers combining promotions in ways I didn’t intend, which is a dealbreaker for my setup. On top of that, much of the functionality overlaps with Shopify’s native discount tools, making the app feel somewhat redundant in my case. Overall, I think Discounty has a lot of potential and is backed by a great support team, but the pricing structure and discount stacking limitations make it difficult for me to justify long term. For merchants who need finer control over individual product discounts, this app could be very useful — but for a growing catalog like mine, it isn’t the right fit.

Using app

About 1 month

Total reviews

4

Average rating

4.3

5 / 5 Share

Aug. 21, 2025

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Store

YUVEA

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 20, 2025

Get help from Grace smoothly and nice attitude, A lots of thanks for her help.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Store

Noonday

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

Miles was realy helpful i started the app and looks nice with a lot of options for your shop

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Discounty has been a life saver for us, getting our site's sales looking perfect.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Tolle App, leicht zu bedienen. Bei manchen Features ist sie etwas teurer und buchhalterisch (DE) nicht ganz wie ich es gerne hätte, aber super schneller Support (Stella) und sehr freundlich! Dankeschön!

Using app

9 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Aug. 19, 2025

App works great. Customer Service was fantastic.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Pearl ,did solve my issues and explained it patiently . Thanks a lot!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

Esta buena la app en la versión lite. Definitivamente necesitas ayuda para lograr algunas cosas pero su atención es súper eficiente, Mason fue quién me ayudó con varias dudas y a resolver algunos problemas. Espero siga así en un futuro.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2025

I was feeling overwhelmed with the calculation and thought I was doing something wrong. Dela was amazing, extremely patient and supportive. She identified the root cause, guided me through correcting the issue and I learned a lot in the time she spent with me.

Using app

3 days

Total reviews

1

Average rating

5.0