All reviews

Rating Breakdown

  • 5
    94% (1,007 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (1,007)
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5 / 5 Share

Sept. 15, 2025

Very helpful support, Grace fixed our issue very quickly.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2025

„Ich hatte eine Frage und habe den Support kontaktiert. Dela war unglaublich schnell, freundlich und sehr hilfreich. Meine Anfrage wurde sofort gelöst und ich bin mehr als zufrieden. So ein Service macht den Unterschied – vielen Dank!“

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

SUCH helpful customer service. Incredible impressed. Helped completely customise our widget within minutes. Highly recommend!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Just wanted to share a quick shoutout... Amazing service from Discounty. We had a small issue with the discount showing on our PDP, so I reached out to support and Sam helped way beyond expectation. Not only did she fix the problem, she even offered ideas for improvements. This is exactly the kind of service every customer hopes for, and thanks to people like Sam, Discounty delivers. Great job! keep it up!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Works well. support is immediatly there. very recommented!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

I had a fantastic experience with Discounty! Miles was incredibly helpful and attentive throughout the process. His professionalism and friendly approach really stood out. Highly recommend!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Pretty solid app with all essential features easy to set-up. Had a minor issue but got fixed right away. Awesome customer support, the bot was already very helpful, but Mason an agent was the cherry on top, thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you Miles for the prompt support in resolving the refund issue and for even providing a better option to ease the refund process. Overall, it has been a great experience not only with the app’s features but also with the excellent service from your team.

Store

Cudor

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

The app support agent was super helpful in helping me setup my campaigns correctly! They not only made sure my campaigns in the app were setup properly, but help me troubleshoot and correct how I set up my smart tags in Shopify.

Store

ÉTERNE

Using app

11 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 9, 2025

Harry resolved my issue very quickly.

Store

Hoplark

Using app

37 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Customer service is excellent. Thank you Stella! you save my day!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 9, 2025

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

I installed the app an hour ago, just before a sales campaign. I got everything I needed. The app is extremely easy to implement and use, and the customer support is really helpful and fast. I recommend!

Using app

About 8 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 6, 2025

I was setting up the app on Sunday and got stuck, but the live chat team jumped in right away. Grace was super helpful and even customised the discount display position for me on the spot. Such amazing support — thank you so much, Grace! The app itself is really easy to use too.

Using app

About 1 hour

Total reviews

3

Average rating

4.7

3 / 5 Share

Sept. 5, 2025

The app still needs a bit more development and there are limitations, but the support is fantastic. Thank you Harry

Using app

2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Sept. 5, 2025

5* fast realible help. use them and you can sleeep well!.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Help was super fast and proactive, they gave suggestions how to make the discount stand out and Pearl was so helpful all throughtout the process. Great experience!

Store

Le Mot

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Prompt and accurate. Thankful for the help.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Herzlichen Dank für den äusserst schnellen und kompetenten Support. Ein besonderes Dankeschön an Stella, die das Anliegen prompt und reibungslos gelöst hat.

Using app

About 2 hours

Total reviews

1

Average rating

5.0