All reviews

Rating Breakdown

  • 5
    94% (1,009 ratings)
  • 4
    3% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (23 ratings)

Reviews with Text

  • 95% (1,008)
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5 / 5 Share

March 28, 2025

Listen... I'm not easily impressed. But holy moly, i didn't expect help that fast. Even on the free tier! Wow. Definitely buying a subscription if my business takes off. Stella is awesome, understanding and lightning fast. I'll keep it short and leave it like that. There is nothing more to say than holy cow.

Store

3D Land

Using app

About 10 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 28, 2025

Excellent customer service. had an issue with template compatibility, however this was resolved quickly and efficiently. Hopefully the fast responsive customer service will continue.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

I had an amazing experience with Discounty’s customer service! My agent Miles was very helpful and responsive when I needed assistance. He went above and beyond to make sure we resolve my problem. It’s rare to find such attentive and knowledgeable support. Thanks a lot, Miles!!

Store

Hydraid

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Had an issue with some code being inserted when a product was duplicated. Miles and Melissa were prompt and super efficient at rectifying and advising how to avoid in the future. So pleased because I really like how this app operates and how it presents on our site.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Dela have the best costumer service ever ! Help us in all we asked for ! 100%

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2025

Super! Genau das was ich gesucht habe. Jede Menge Anpassungsmöglichkeiten. Support hat in weniger als 5 Minuten geholfen.

Store

RC-WEAR

Using app

39 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 22, 2025

Very satisfied with the app. I searched for a week before I found this satisfactory app. It can meet my needs. At the same time, the support team is also very patient to solve my problems. Bela, I am very grateful to her.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2025

I had the pleasure of interacting with Miles from the support team, and I must say, the experience was outstanding! Miles was incredibly helpful, knowledgeable, and efficient in resolving my issues. He took the time to thoroughly explain everything, ensuring I understood all aspects of the solution. His professionalism and patience were truly appreciated. Thanks to him, I was able to resolve my concerns quickly and confidently. Highly recommend this support team, especially Miles!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 19, 2025

Nilou was very helpful. I had a compatibility issue with my theme and she was able to fix it.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

"Customer Service was exceptional. Nareh went above and beyond by thoroughly answering all my questions and helping me with the setup process!"

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2025

Nareh was a lot of help, she fixed my issue right away, 5 stars!!

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2025

The Discounty app is a great tool for managing discounts and promotions on Shopify. It is very intuitive to use and allows you to easily create automatic discounts, time-limited sales, and personalized offers for customers. The support was fast, friendly, and very helpful. If you're looking for an efficient way to manage discounts, Discounty is definitely worth trying!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2025

So far a flawless experience, app was very intuitive and easy to use, and got very quick and good respones from the agent i spoke to, Miles. Huge recommend!

Using app

24 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2025

Muy atentos y colaboradores, Gran ayuda de forma inmediata Un placer trabajar con esta APP, gracias Dela!! :)

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

Great customer service support. Very quick when compared to other apps. Thank you to Nareh for her help!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2025

We love the auto-update feature in this app to apply a discount to products that are newly assigned to a tag. Stella helped us set everything up quickly and efficiently. Issues were resolved immediately.

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2025

Very easy to set up discount tiers for multiple products and variants, and Pearl was extremely quick to help with font sizes and change in design. We moved from another app which was slow to load on the page, so it's been a relief to find Discounty and the great help from Pearl. Thanks team!

Using app

About 13 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 13, 2025

Pearl a été au top pour régler mon problème ! Le plugin fait son job.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

App works amazing, had literally no issues besides my own mistakes while using it, the support team is also great, especially Melissa who helped me right away with issues i was facing. Would recommend the app for anyone who has a big store like me and does a lot of bulk discounts

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

The best app for automatic campaign, Works like a superman, HAHA.

Using app

About 1 hour

Total reviews

1

Average rating

5.0