Discounty: Bulk Discount Sales
All reviews
Fast and very helpful with resolving a query - thanks Dela!
Nilou was my support specialist and she was AMAZING! I was trying to implement a new discount and we worked together as a team to come with the best solution... she even helped me add a custom coded product badge to promote the sale. If every business could have the same support that I received today from the Discounty team, then the world would be a better place!!
Good and fast customer service.
Very easy to set up and navigate! Support is also extremely helpful and a real person responds and investigates any problems within minutes. Highly recommend (:
I'm very happy with the Discounty app. I used the free version for my first campaign and I have to say – I was pleasantly surprised. Everything worked smoothly, the interface is clean and easy to use. What I appreciate the most is the fast and helpful support – especially Grace, who was incredibly kind, patient, and supportive. I definitely plan to use the app again for my future campaigns. Highly recommended!
Great support and app. Support by Mason.
Applications facile d’utilisation avec un SAV réactif et très professionnel. Un plaisir d'utiliser cette application
The app works smoothly, and the customer support has been outstanding. Special thanks to Miles for his assistance!
Great communication friendly and efficient help with my problem
Rick and the team over at Discounty are awesome! Customer service is attentive, professional, and very quick to help you out. I tried a handful of discount apps available and this one was by far the best!
great I recommend using it Stella helped me alot and I thank her for that
Try out the free version, and it is very intuitive to use. The quantity sale is easy to setup. Support is on top of it to check my first campain. Excellent service. Rita
We are using discounty for many sales and it works very well! The customer service is really there to help us fast! Thank you Mason for your help about the countdown timer! A great thanks to Dela who is also giving an incredible service!
First time using the app and was really simple and worked perfectly. Dela even checked in at the start of the first campaign to make sure it had all gone to plan. Great service!
Set up was super easy - Pearl reached out to test my code as soon as it was created which was a great help! It's too early to see what difference this makes to our store, but great experience so far!
We've only just installed this app and are getting our heads around it, but Miles has been super helpful in getting us started. A great experience so far!
...The App is great and can do great stuff. However, I had a problem with different markets and contacted the support. Instead of stating the app can't do this in the way I thought it could, support started to change all my fixed secondary market prices without letting me know or backing up anything beforehand, resulting in random product prices with discounts that were higher prices than before the sale. I ended up in the chat with the support for 3 hours with no clear answer or solution, with me having to revert the mess she created. So as I said. the app is great. But support tonight was the worst ever. Not only wasn't she able to clearly communitcate what the situation was, but also she put the shop upside down without realizing what she was doing. Please educate your staff before they are allowed to work on shops that are actually selling products! Going to bed now 4 hours after a simple question in the support chat, fixing the mess and finding a workaround.
We’re really sorry for how this was handled. Your feedback is completely fair, and we take full responsibility for the frustration and extra work it caused you. We’re already working on improving our support processes to make sure this doesn’t happen again. Thank you for your honest feedback, and we hope we can earn back your trust in the future.
Customer support was excellent! Thank you, Rick!
Great app! Pearl helped me out with POS questions and a SALE badge and was very proactive. Very reliable service!
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