Discounty: Bulk Discount Sales
All reviews
Review RSS feed
Great app. Very easy to set up and use. Customer service agent Aaron was super helpful.
We're so grateful for your kind words! It's great to hear that getting started with Discounty was smooth and straightforward, and that our support team was able to help you along the way. We're always here if you need anything.
Looks great and Harry was helpful
Thanks so much for the kind words! We're glad Discounty is looking great in your store, and it's lovely to hear our support team was able to help you out. We're always here if you need anything.
Pearl was really helpful and knowledgable. I was getting frustrated and she resolved my issues in no time. Thank you!
We're so grateful for your kind words, and it's wonderful to hear that our support team could step in and get everything resolved so quickly when you were feeling frustrated. That's exactly the experience we want every merchant to have. We're always here if you need anything.
Great app with useful features. I had an issue with the progress/shopping bar, but the support team fixed it quickly. Excellent customer support. The app would be even better if these bugs were resolved before release.
Thank you for being fair to Harry and honest about the rest. I'm Lina, Head of Product at Discounty, and I've emailed you directly to better understand what's not working for you. Reply to [email protected] and it comes straight to me.
We run a jewellery store on the Prestige theme and needed a buy-one-get-one-half-price campaign that didn't look like a discount app had been bolted onto the site. Discounty handled the mechanics without issue, we tested a quantity discount first, then switched the whole thing to Buy X Get Y late in the process, and rebuilding took minutes. The excludes, scheduling and combination settings are all where you'd expect them. What actually stood out was support. Aaron and Dela both replied within minutes, on a weekend, and took on custom CSS to match the widgets to our theme rather than telling us it wasn't possible. Dela flagged a problem with our setup before we'd noticed it ourselves. That's rare. Straightforward to configure, genuinely flexible, and the people behind it are quick and competent.
Thank you for such a thoughtful review! We're glad the switch from a quantity discount to Buy X Get Y was quick and that the settings landed where you'd expect. It means a lot that our team could jump in on a weekend and take on the custom CSS to match your theme. We're always here whenever you need us.
I was struggling with the app but Aaron from the support team helped me to resolve my queries. Thank you for the quick support!
We're so grateful for your kind words, and it's wonderful to hear our support team could step in and help you get everything sorted so quickly. We'll make sure the team knows their efforts are appreciated. We're always here if you need anything.
The app worked perfectly and we were able to set it up very quickly right before a sale weekend. It solved a problem we have had for years with Shopify. Chat team were extremely responsive and helpful.
We're so grateful for your kind words! It's great to hear Discounty helped you get everything set up quickly before your sale weekend and finally solved a long-standing Shopify challenge for your store. Our support team will be thrilled to know they could help, and we're always here whenever you need us.
Recently subscribed to the Lite plan and ran into a bit of confusion with a mechanic. After starting a chat to get some help with the AI bot, Grace took over and explained everything clearly and effortlessly. It was a wonderfully pleasant experience, and I feel confident knowing I'll get this level of warmth and professionalism if I hit any hiccups in the future!
We're so grateful for your kind words about your support experience. It's great to hear that our team was able to step in, clear up the confusion, and make the whole process feel easy and pleasant. We're here whenever you need us as you get settled into Discounty.
Support is great
Thanks so much for the great feedback! We're really glad our support team could help, and please don't hesitate to reach out anytime.
The customer service is very good. They resolved my query and even activated feature as a gift. Nilou assistance has been very helpful.
We're so grateful for your kind words about our support team! It's wonderful to hear that your query was resolved and that we could activate that feature as a special touch for you. We're always here whenever you need anything.
prestazione soddisfacente e problema risolto
Siamo contenti che il problema sia stato risolto e che l'app stia funzionando come ti aspettavi. Siamo qui ogni volta che hai bisogno di aiuto.
Excellent support experience with responsive Live Chat assistance. Stella and the technical team provided prompt responses, making our lives easier. Thank you!
We're so grateful for your kind words about the support experience! It's great to hear that our live chat team was responsive and made things easier for you. We're always here whenever you need us.
excellent Services. Thank you.
Thanks so much for the kind words! We're really glad to hear you're happy with the experience. We're always here if you need anything.
Grace was quick and effective in solving my problem. Simply the best!
Great app, quick service and Pearl was great helping me add my discount campaign.
We're so glad Pearl could help you get your discount campaign set up so quickly and smoothly! We'll be sure to pass your kind words along to her. Thank you for the lovely review. we're always here if you need anything.
We've been testing Discounty for our Shopify store over the last few days, and we're genuinely impressed. The app offers a wide range of discount options and is easy to set up. It provides much more flexibility than Shopify's native discount features, especially for tiered and quantity-based promotions. What really stands out, however, is the support. Nilou has been absolutely outstanding. Every question was answered quickly, professionally, and with genuine interest. Instead of simply saying "that's not possible," she took the time to understand our requirements, created custom CSS adjustments for our widget, and forwarded several of our feature suggestions directly to the development team. As a merchant, it's refreshing to work with a team that truly listens to customer feedback and is committed to continuously improving their product. The response times have been incredibly fast, communication has been friendly and knowledgeable, and we've always felt that our feedback was appreciated. If the requested features are implemented, Discounty will become one of the strongest discount apps available on Shopify. A big thank you to Nilou and the entire Discounty team for the excellent support! ★★★★★ Highly recommended.
Thank you so much for this thoughtful review! It's wonderful to hear Discounty is giving you the flexibility you need for tiered and quantity-based promotions. Nilou will be thrilled to read this taking the time to understand your requirements, building custom CSS for your widget, and getting your suggestions to the dev team is exactly the kind of support we strive for. Your feature ideas are in good hands, and we can't wait to keep improving. A big thank you from Nilou and the whole Discounty team!
Service à la clientèle rapide et efficace. Ils ont pu créer et personnaliser l'application pour répondre à nos besoins en moins d'une heure . Facilité de communication.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.