Discounty: Bulk Discount Sales
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Custom service were great and fast to help me with problem.
Thanks so much for the kind words! We're glad our support team could help you quickly and get things sorted. Don't hesitate to get in touch if you ever need assistance again.
Rick was really helpful and answered all my questions. It's nice to have the livechat option if I'm unsure of anything. Would Recommend.
We're so glad the live chat has been a helpful resource for you, and it's great to hear your questions were all answered clearly. Thank you for the recommendation, it truly means a lot to us. We're always here if you need anything.
So far I'm really happy with the functionality and how user friendly it is. The additional support that I received from Mason was such a great experience too, very happy!
What a lovely review to read! We're pleased to hear that Discounty has been both functional and easy to use, and that our support team made your experience even better. We're just a message away whenever you need us.
I had a great experience with this app, Nilou from the Customer Support team made a great support to my store and my app.
Thank you so much for sharing your experience! We're really happy to hear that our support team could make such a positive difference for your store. Please reach out anytime you need a hand.
Grace heeft me enorm goed geholpen met het instellen van de app. Heel uitgebreid. Het ziet er heel mooi uit. Dankjewel Grace!
We zijn erg blij om te horen dat je zo goed geholpen bent bij het instellen van de app. Het is fijn dat alles er mooi uitziet en dat de ondersteuning zo uitgebreid was. Aarzel niet om ons te bereiken als je ooit ergens mee zit!
Aaron was a great help in setting up and fixing any issues we had. Definitely recommend.
We're so grateful for your kind words about the support experience you had getting everything set up and running smoothly. It's great to hear the team was able to work through any issues with you along the way. We're always here if you need anything.
i way of talking in messing box is very calm and straight forward like the service if i'll get any type of problem in future then i will defenitely what to chat any got my problem's solution thank you so much.
We're really glad to hear the support felt calm and straightforward, that's exactly the experience we want every merchant to have. It's wonderful to know you felt heard and that your issue was resolved. We're always here whenever you need us.
Sam was a very friendly, competent and fast help! Thank you so much!
We're so grateful for your kind words about the support experience you had! It's wonderful to know our team could help you quickly and make the process feel easy. We're always here if you need anything.
תוסף פשוט להפעלה, יש להם שירות לקוחות זמין שעוזר מאוד.
תודה רבה על המשוב הנחמד! שמחים לשמוע שהתוסף קל להפעלה ושצוות שירות הלקוחות שלנו הצליח לעזור. אנחנו תמיד כאן אם תצטרכו משהו.
Excelent!
Thanks so much for the kind words! We're really glad Discounty is working well for you at ModoKiwi. We're here anytime you need us.
Sorted a Discount Problem i had been having with other apps. Customer Service responded within minutes.
We're so glad Discounty could finally sort out the discount issue that had been causing you trouble. It's also great to hear our team was able to get back to you so quickly. We're always here if you need anything.
Harry helped me with some problem solving on a campaign late at night when I was worried about my campaign working the nextday. Discounty saves the day!
It's wonderful to hear that our team could step in and help you work through those campaign issues late at night when it mattered most. We're really glad everything came together in time and that your campaign was ready to go. Don't hesitate to reach out whenever you need a hand.
Super Support, sehr schnell und hilfbereit. Ich war mit Dela im Kontakt und sie konnte mir schnellstmöglich helfen. :)
Wir freuen uns sehr, dass unser Support-Team so schnell und hilfreich für dich da sein konnte. Vielen Dank für dein tolles Feedback, und melde dich jederzeit, wenn du etwas brauchst.
Half-baked software – Wasted hours with support I installed and used this app for 3 days. My verdict: the software is completely half-baked. I only created 2 fairly simple campaigns, and in both cases, I had to spend hours chatting with support just to get basic features to work. Even the most fundamental elements (like proper text display) had to be manually fixed by their team for my store. For commercial, paid software, this is an absolute dealbreaker. Ultimately, I decided not to keep the app and uninstalled it. A complete waste of time! To top it off, here is a direct quote from one of their support reps in the chat: “You shouldn't have had to fix the app yourself, repeatedly test its behavior, or watch us manually adjust the widget positioning to make the campaign display correctly. I understand why this gives the impression of an unprofessional process and makes you feel like the app isn't fully ready for use.”
Thank you for your candid feedback. As Head of Product at Discounty, I'm truly sorry we let you down. Your experience isn't the one we want merchants to have, and it's helping our product team improve the onboarding and first campaign experience. I'll reach out to you directly from [email protected] to see if we can make this right.
Pearl came in and saved the day! I was having issues with the discount working and without hesitation Pearl offered her helped and helped me within at most 15mins. And Pearl also went out the way to explain everything 100/10
We're so grateful for your kind words about the experience you had with our support team. It's wonderful to hear that everything got sorted so quickly and that our team member took the time to walk you through everything clearly. We're always here if you need anything.
Stella was so helpful and lovely, she help me fix my sale campaign!
We're so glad our support team could help you get your sale campaign sorted out. It's always great to hear that the experience felt helpful and friendly. We're here anytime you need us!
This app is amazing. Easy to use and does wonders for increasing conversions. Their customer support is also very helpful, especially Pearl. Don't hesitate installing this app. It's well worth it!
It's wonderful to hear that Discounty has been helping with your conversions and that our support team has been there when you needed them. We really appreciate you taking the time to leave such a detailed and encouraging review. Don't hesitate to reach out anytime.
Super service, ik ben geholpen door Sam.
Super bedankt voor je mooie beoordeling! Het is fijn om te horen dat je zo goed geholpen bent door ons team. We staan altijd voor je klaar als je ergens mee zit.
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