All reviews

Rating Breakdown

  • 5
    94% (894 ratings)
  • 4
    3% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (19 ratings)

Reviews with Text

  • 95% (900)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 11, 2025

Great experience and amazing support by Mason. Great work!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

WOW!!! What an exceptional experience I had this evening! I had the DISTINCT pleasure of working with Pearl to customize a widget on my site. First it needs to be noted that I reached out on chat about 11 p.m. NEVER expecting someone to actually answer but Pearl jumped right on. Not only did she fix my issue but she went above and beyond and customized it in my brand colors! She was super accommodating, respectful, knowledgable, joyful, and just went out of her way to solve all of my issues. I am blown away. You just don't find this level of customer care anymore but you find it with Pearl and Discounty!!!! Thank you so much!!!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Very helpful and fast customer service when I had a quick question!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 9, 2025

Rick is the man, figured out my problem in no time.

Store

Grayboe

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

Ottima app, ottimo supporto istantaneo e sempre presenti.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 9, 2025

I had struggle applying the discounts due to Shopify Markets but Sam helped me out with very good guides using GIF's. Great Customer Support!!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Wow! Just had the best support experience. Dela was fantastic and single-handedly made my experience with this app a breeze. I wanted to tweak the design of the 'buy more, save more' table and she jumped right in, editing it to work flawlessly and match my theme perfectly. It looks so professional now. Her service was excellent and the time she had taken is so appreciated. If you're looking for an app with a team that actually supports you, this is the one!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Love the features and the customer service team was super quick and helpful

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

atención al cliente de 10.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Sam from Discounty has been extremely helpful in supporting us with our set up. Thank you!

Store

Nkuku

Using app

15 days

Total reviews

7

Average rating

4.9

5 / 5 Share

Oct. 8, 2025

No Air Miles, but Super Miles you should save to ensure a quick fix.

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Awesome, Miles is an amazing and professional support member.

Using app

31 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Easy to use and worked out great!

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Excellent support. Super responsive and got the job done.

Store

Zetifi

Using app

34 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

Using app

35 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2025

We received support from Mason. He solved our problem promptly and courteously. He also adjusted the layout and resolved the issue in a short time. Thank you for your high-value-added support!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

I’m very satisfied with the service. The chat support was excellent, I only waited about 2 minutes and Sam was incredibly efficient, solving my issue within just a few minutes. Overall, a very smooth and positive experience!

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Nilou helped me above and beyond, instead of just fixing the issue, she also made suggestions for improvements and personally helped me match the widget with my brand, best customer support experience I've every had 11/10 :)

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Facile à utiliser et bon service client!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Fantastic and fast support!

Store

Sanilu

Using app

About 2 hours

Total reviews

7

Average rating

5.0